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Thompson Chicago, by Hyatt

4.5 star property

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Photo gallery for Thompson Chicago, by Hyatt

Restaurant
Creator video
Restaurant
Lobby
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Pet friendly
$188
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
21 East Bellevue, Chicago, IL, 60611
  • Place, State Street
    ‪2 min walk‬
  • Place, Michigan Avenue
    ‪3 min walk‬
  • Place, Water Tower Place
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(25 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Shower)

Shower, hydromassage showerhead, designer toiletries, hair dryer

Room, 2 Double Beds, Accessible (Shower)

9.0 out of 10
Wonderful
(12 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

9.0 out of 10
Wonderful
(36 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Lake View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, Lake View

9.6 out of 10
Exceptional
(14 reviews)
  • 355 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Accessible (Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, Accessible (Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

8.4 out of 10
Very good
(8 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(12 reviews)
  • 334 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(127 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Lake View (Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Lake View (Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 334 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft (Skyline Suite)

Loft (Skyline Suite) | Premium bedding, pillowtop beds, minibar, in-room safe

Loft (Skyline Suite)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse (Suite)

Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse (Suite)

  • 518 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Terrace

Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse, Terrace

  • 655 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Thompson)

  • 664 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(38 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds (High Floor)

8.0 out of 10
Very good
(4 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Thompson Chicago, by Hyatt

4.5-star hotel in Downtown Chicago
This smoke-free hotel features a restaurant, 2 bars/lounges, and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center. Housekeeping is available on request.
Thompson Chicago, by Hyatt offers 247 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A business center is on site at this 4.5-star property.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 8999 square feet (836 square meters) include conference space. This luxury hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Thompson Chicago, by Hyatt is a smoke-free property.

Tavern on Rush - Onsite fine-dining restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 75 per night)

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tavern on Rush

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8,999 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 22 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per stay
  • Resort fee: USD 29.50 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 75 per night
  • Pet deposit: USD 1 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Property is also known as

Chicago Thompson
Thompson Chicago
Thompson Hotel
Thompson Hotel Chicago
Thompson Chicago Hotel

Thompson Chicago, by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 935 out of 1288 reviews
Rating 8 - Good. 196 out of 1288 reviews
Rating 6 - Okay. 83 out of 1288 reviews
Rating 4 - Poor. 38 out of 1288 reviews
Rating 2 - Terrible. 36 out of 1288 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Matthew, Phoenix

Liked: Amenities
Excellent service. Very friendly staff
Stayed 1 night in Aug 2025

2/10 Terrible

Maya

Disliked: Staff & service, property conditions & facilities
Our stay was extremely disappointing. The room we booked looked nothing like the photos, and when we raised the issue, we were told that the room type we reserved wasn’t even available. We had to stay two nights in a lower-category room before being moved. On top of that, the AC in our room didn’t work, forcing us to sleep in 80°F heat with kids who barely got any rest. The safe in the room was also broken. When we asked for help, we were told the manager wasn’t available late at night, and the only “compensation” offered was a $50 bar credit—completely inadequate for the inconvenience we endured. Overall, a terrible experience and very poor service.
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Stayed 4 nights in Aug 2025

10/10 Excellent

ARIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, the room was very nice, spacious and comfortable
Stayed 3 nights in Aug 2025

10/10 Excellent

Young

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thompson Chicago was a great place to stay with kind staff members. The room was clean and pretty; everything was exceptionally comfortable, so I would definitely come back if I am in the area again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robyn

Stayed 1 night in Aug 2025

10/10 Excellent

Vivian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service as always! It is our go to location on Chicago. Great staff and the best staff!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the perfect blend of chic design and warm hospitality. From the moment we arrived, the stylish aesthetic and thoughtful details made it feel special. The staff provided us with macaroons as a sweet welcome touch, which set the tone for the rest of our stay. The rooms were spotless, beautifully organized, and had a calming, modern feel. The bathrooms were surprisingly spacious truly a luxury you don’t always get in city hotels. Between the clean, comfortable rooms and the impeccable service, this property is a gem for anyone looking for both charm and comfort.
Stayed 1 night in Aug 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Kelly

Stayed 2 nights in Aug 2025

10/10 Excellent

verena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay and we love our time At the Thompson . The staff , food and ambiance is top notch. We love the location as we can walk to many of our favorite places . Its elegance gives us that luxurious , relaxing feel that makes it a true magical experience 😍
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

PAOLA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time in Chicago, and I had an incredible time. I highly recommend staying at this hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Delaney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Thompson was clean, the staff was friendly, and it was close and walkable in a safe area! I would definitely return.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience every time I come to Chicago.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, friendly excellent customer service
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the overall look, feel and area surrounding the hotel. It was such an easy experience from check-in to check-out. Will go back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Brent

Stayed 2 nights in Aug 2025

10/10 Excellent

Alexander

Stayed 2 nights in Jul 2025

10/10 Excellent

Cheryl Gannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Alessandra, Cambridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room on top floor. Clean. A few things are dated but in good condition. Bed super comfortable. In the middle of it all.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
The atmosphere is welcoming and alive. I always enjoy the hotel and surrounding area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brianna

Stayed 1 night in Jul 2025