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The Westin Chicago North Shore

4.0 star property

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Photo gallery for The Westin Chicago North Shore

Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Terrace/patio
Junior Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • Breakfast available
$153
includes taxes & fees
Dec 12 - Dec 13

Explore the area

View in a map
601 N Milwaukee Ave, Wheeling, IL, 60090
  • Place, Chevy Chase Country Club
    ‪14 min walk‬
  • Place, Heritage Park
    ‪2 min drive‬
  • Place, Schaumburg Convention Center
    ‪20 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪21 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

8.2 out of 10
Very good
(38 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Queen Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Westin, Junior Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Westin, Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, Corner

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

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About this property

The Westin Chicago North Shore

4-star Wheeling hotel close to Chevy Chase Country Club
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Westin Chicago North Shore offers 412 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The Westin Chicago North Shore features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 43994 square feet (4087 square meters) include conference space. This family-friendly hotel also offers multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

The Westin Chicago North Shore is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekends.
Saranellos - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 18.95 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Saranellos

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 43,994 square feet of conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar in bathtub (32 inches high)
  • Grab bar near toilet (35 inches high)
  • Hand-held showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Raised toilet seat (21 inches high)
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2007
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 4:00 PM and 7:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 50 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.95 to 25 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 4:00 PM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Chicago North Shore
Westin North Chicago
Westin Shore
Westin Shore Hotel
Westin Shore Hotel North Chicago
Westin Hotel Wheeling
Westin Wheeling
Wheeling Westin
Westin Chicago North Shore Hotel Wheeling
Westin Chicago North Shore Hotel
Westin Chicago North Shore Wheeling
Westin Wheeling
Wheeling Westin
Westin Hotel Wheeling
Westin Wheeling
Wheeling Westin
Westin Hotel Wheeling
The Westin Chicago North Shore Hotel
The Westin Chicago North Shore Wheeling
Westin Chicago North Shore Hotel Wheeling
The Westin Chicago North Shore Hotel Wheeling

The Westin Chicago North Shore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1003 reviews
Rating 8 - Good. 234 out of 1003 reviews
Rating 6 - Okay. 87 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was above and beyond professional and friendly. The restaurant was exceptional. I enjoyed a wonderful meal at the bar. I thought I lost a ring and they responded immediately to look for it and called me back even when they did not find it. Instead of saying we will call you if we find it. I later found it in my suitcase.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ellen, Rio Rancho

Liked: Cleanliness, staff & service, property conditions & facilities
AAAAA+ staff
Stayed 1 night in Jul 2025

10/10 Excellent

Josue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Ihor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Bonnie

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Aging- worn wallpaper and carpets (13 floor) Disgusting pool water.
Stayed 3 nights in Aug 2025

10/10 Excellent

Marcel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone from front desk to housekeeper and restaurant staff was going above and beyond
Stayed 2 nights in Aug 2025

10/10 Excellent

Audrianna

Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Constantine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value
Stayed 2 nights in Aug 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Amenities
Pleasant Stay. Friendly staff
Stayed 2 nights in Jul 2025

8/10 Good

Daniel Ricardo

Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Earl

Liked: Cleanliness
Great place. Best Italian restaurant
Stayed 2 nights in Jul 2025

10/10 Excellent

Salomon

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

8/10 Good

silenny

Liked: Staff & service
Bed was super comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

oscar

Stayed 2 nights in Jul 2025

2/10 Terrible

Xavier

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty. Bathroom tub was dirty. Believe it was a drain problem. Hotel was very noisy you had to park in the back of hotel very dark.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were scrambling for a place to stay after our original place canceled on us. Got here and the staff was amazingly sweet the did everything they could to help us.
Stayed 2 nights in Jul 2025

8/10 Good

Jesus

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I had to wait 30 minutes for check in because I had booked using Expedia and I guess it hadn’t went through yet.. when I entered the room I saw there was trash left in the garbage bin. When i was checking the sheets with a flashlight as I held them up I saw stains on it.
Stayed 1 night in Jul 2025

8/10 Good

Rhoda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 3 nights in Jul 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

It was amazing, all I could ask for. Everything was great and everyone was super friendly and so nice highly recommend to everyone I know.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rae Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Our room with two queens was so nice, and the bathroom was huge with a terrific glassed-in shower that felt like something at a spa. There was a nice sitting area with chairs and a loveseat. We were able to log into our own Amazon Prime account for movie viewing on the television, which was very convenient. We had a very nice view on the 12th floor. The beds/linens/towels/pillows/comforters were so nice. We enjoyed eating at Saranello's downstairs, just a short walk from our room. We'll be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Marcel

Business traveler
Liked: Cleanliness, staff & service, amenities
Love it
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great from start to finish. The kids loved the pool and we all slept well in the cozy beds! Check in and checkout was a breeze even with a busy weekend of weddings and a big lacrosse tournament! Would definitely stay here again!
Stayed 1 night in Jul 2025