See all properties

SureStay Plus Hotel by Best Western Chicago Lombard

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Chicago Lombard

Exterior
Lobby
Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
$88
includes taxes & fees
Nov 19 - Nov 20

Explore the area

View in a map
222 E 22nd Street, Lombard, IL, 60148
  • Place, Yorktown Shopping Center
    ‪6 min walk‬
  • Place, Morton Arboretum
    ‪6 min drive‬
  • Place, College of Dupage
    ‪8 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(266 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(106 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(52 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(27 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(35 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Best Western Chicago - Downers Grove
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 1,574 reviews
Best Western Chicago - Downers Grove

About this property

SureStay Plus Hotel by Best Western Chicago Lombard

Hotel in Highland Hills
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

SureStay Plus Hotel by Best Western Chicago Lombard is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard

Reviews

SureStay Plus Hotel by Best Western Chicago Lombard Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1567 out of 2370 reviews
Rating 8 - Good. 485 out of 2370 reviews
Rating 6 - Okay. 179 out of 2370 reviews
Rating 4 - Poor. 77 out of 2370 reviews
Rating 2 - Terrible. 62 out of 2370 reviews

Reviews

10/10 Excellent

Frieda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Aug 2025

10/10 Excellent

Tashianna

Liked: Cleanliness, staff & service, property conditions & facilities
It smells really good. The rooms are c
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 4 nights in Aug 2025

6/10 Okay

Jo

Stayed 1 night in Jul 2025

8/10 Good

Marwan

Stayed 4 nights in Aug 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, room comfort

Budget friendly

I have never had the breakfast but the beds are comfortable.
Stayed 2 nights in Apr 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, room comfort

Ok stay!

I stay here every trip to Chicago. Its close enough to lots of food options and the beds are comfortable and clean.
Stayed 2 nights in Jun 2025

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 1 night prior to Cubs game. Nice hotel. it was in the middle of renovations but did not disrupt us (nice to see hotels being updated). Local area is great with plenty of dining options. Room was nice, bathroom had been updated. Staff very friendly. Good selection of breakfast items. Would stay again.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We stay at this hotel often & have always been satisfied with the room. This time we were in the north wing in Rm 401. The mattress was awful, (lumpy & sagging), A/C not working, bathtub drain clogged. We will be sure to avoid rm 401 in future!
Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite place to stay

Stayed 1 night in Aug 2025

6/10 Okay

Kristina

Traveled with family
Liked: Cleanliness, staff & service

Just Ok

Our stay was ok overall but nothing special. You could tell that the lobby and hallways were recently renovated and looked nice but the rooms were not updated and smelled musty. Not to mentioned that they were tiny. My husband and I got a king bed and were tripping over each other trying to get from one end of the room to the other. We stayed two nights and nobody came to clean our room in between so we had to ask for extra towels. Also if you are sensitive to smells, beware of the lobby as the scent is SO strong. Overall not a bad place to stay but could use some improvements.
Stayed 2 nights in Aug 2025

8/10 Good

Larry

Traveled with partner
Liked: Property conditions & facilities
everything was good
Stayed 5 nights in Jul 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hum

Stayed 3 nights in Jul 2025

10/10 Excellent

Shernay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful stay. The staff was very nice and friendly, the breakfast options were excellent, and the room & lobby were cleaned and smelled very amazing!
Stayed 2 nights in Aug 2025

6/10 Okay

Bagus

Liked: Cleanliness, staff & service
The air conditioner (AC) need to changed because not cold anymore
Stayed 2 nights in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service
It’s an older hotel that is starting to show some wear. Overall it was clean, just a bit worn. Bed was ok, but the pillows were like rocks. Standard breakfast fare.
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 2 nights in Aug 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
Room needed updating.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location Great price

Pillows were very firm & thick. Excellent breakfast. Adequate fitness room.
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, amenities
Cons 1. It was quite uncomfortable there was a crowd of people daily inside the lobby area. I'm not sure why everyone was in the but I'm assuming due to construction taking place maybe not everyone has a place to go. Some people might not be bothered by it, but I felt like it was creating a bit of a disturbance with everyone in there and they all looked like they were workers. 2. Our room AC was not working very well at all. 3. Ugly carpet design in the room. 4. Need more outlet options to use for charging devices etc next to both sides of the bed. 5. Personal room coffee maker was broken. Missing drawer too insert the coffee grains. Pros 1. Very clean room and nicely decorated when arriving 2. Good lighting in bathroom 3. A good amount of mirrors 4. Good amount of places to hang things in the room and bathroom. 5. Good blackout curtains 6. Good placement of the bed, helps keep light from hallway shining in our eyes when sleeping at night. 7. Good walking trails nearby and many stores.
Stayed 2 nights in Aug 2025

10/10 Excellent

Teja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the price

I have stayed here before, never a bad word to say. Worth the price.
Stayed 2 nights in Jul 2025