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Staypineapple, An Iconic Hotel, The Loop

4.0 star property

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Photo gallery for Staypineapple, An Iconic Hotel, The Loop

Interior detail
Exterior detail
View from property
Bar (on property)
50-inch LCD TV with cable channels, iPod dock, streaming services

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Laundry
  • Pet friendly
  • Parking available
  • 24/7 front desk
$194
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
1 W Washington St, Chicago, IL, 60602
  • Place, Chicago Riverwalk
    ‪6 min walk‬
  • Place, Art Institute of Chicago
    ‪6 min walk‬
  • Place, Willis Tower
    ‪11 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Burnham King

1 bedroom, premium bedding, down comforters, pillowtop beds

Burnham King

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Atwood Queen

1 bedroom, premium bedding, down comforters, pillowtop beds

Atwood Queen

7.4 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Atwood Queen Mobility Accessible w/Tub

1 bedroom, premium bedding, down comforters, pillowtop beds

Atwood Queen Mobility Accessible w/Tub

  • Sleeps 3
  • 1 Queen Bed

View all photos for Atwood Queen Mobility Accessible w/Roll-in Shower

1 bedroom, premium bedding, down comforters, pillowtop beds

Atwood Queen Mobility Accessible w/Roll-in Shower

  • Sleeps 3
  • 1 Queen Bed

View all photos for Burnham Two Double Mobility Accessible w/Tub

1 bedroom, premium bedding, down comforters, pillowtop beds

Burnham Two Double Mobility Accessible w/Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Burnham Two Double Mobility Accessible w/Roll-in Shower

1 bedroom, premium bedding, down comforters, pillowtop beds

Burnham Two Double Mobility Accessible w/Roll-in Shower

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Burnham 2 Two Queen

1 bedroom, premium bedding, down comforters, pillowtop beds

Burnham 2 Two Queen

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Reliance King Suite

1 bedroom, premium bedding, down comforters, pillowtop beds

Reliance King Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Reliance King Suite Mobility Accessible w/Tub

1 bedroom, premium bedding, down comforters, pillowtop beds

Reliance King Suite Mobility Accessible w/Tub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Millennium Park View King Suite

1 bedroom, premium bedding, down comforters, pillowtop beds

Millennium Park View King Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Staypineapple, An Iconic Hotel, The Loop

4-star hotel in Downtown Chicago
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Additionally, valet parking, coffee/tea in a common area, and a meeting room are onsite. Housekeeping is available on request.
Staypineapple, An Iconic Hotel, The Loop offers 122 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Staypineapple, An Iconic Hotel, The Loop features a fitness center and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Onsite parking is available (surcharge).

Staypineapple, An Iconic Hotel, The Loop is a smoke-free property.

Atwood - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Valet parking on site (USD 75 per night)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Atwood

Things to do

  • Free bicycle rentals
  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1895
  • No plastic water bottles
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • iPod dock
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 29.95 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.29 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 75 per night
  • Pet fee: USD 29.95 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Burnham Chicago
Burnham Hotel
Hotel Burnham
Kimpton Burnham Hotel Chicago
Staypineapple Alise Chicago Hotel
Staypineapple Alise Hotel
Staypineapple Alise Chicago
Staypineapple Alise
Staypineapple Iconic Hotel Loop Chicago
Staypineapple Iconic Hotel Loop
Staypineapple Iconic Loop Chicago
Staypineapple Iconic Loop
Hotel Burnham Kimpton
Hotel Burnham a Kimpton Hotel
Kimpton Burnham Hotel
Staypineapple at The Alise Chicago
Staypineapple, An Iconic Hotel, The Loop Hotel
Staypineapple, An Iconic Hotel, The Loop Chicago
Staypineapple, An Iconic Hotel, The Loop Hotel Chicago

Reviews

Staypineapple, An Iconic Hotel, The Loop Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 779 out of 1001 reviews
Rating 8 - Good. 147 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

Reviews

10/10 Excellent

Britany

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, unique
Stayed 2 nights in May 2025

10/10 Excellent

Alexandra

Stayed 4 nights in Jul 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always recommend this hotel to my guests and book travel for other people here. Super friendly awesome staff, great place to stay downtown and very convenient location.
Stayed 1 night in Jun 2025

10/10 Excellent

Whee

Stayed 2 nights in Jul 2025

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying at this hotel due to stellar location, service, and cleanliness! I am a repeat customer and will be back again soon.
Stayed 1 night in Jul 2025

10/10 Excellent

Ethel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect overnight stay in Chicago. Easy accessibility, clean & helpful staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Brayan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for experiencing Chicago. All of the L stations are just a few blocks away, giving access to anywhere you could want to go. One block down from Michigan Ave and Millennium Park. Beautiful city views, nothing beats the Chicago Skyline
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
The theme is cute and the offered amenities are nice, but that does not compensate for dusty, dingy rooms and poorly functioning bathrooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Courtney

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another wonderful stay for my sister’s bachelorette party. The staff were lovely. And the girls specifically stated how great the water pressure was! Oh - and you can’t forget the delicious cookies! Thank you!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashley

Stayed 3 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
The bartender was very nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rita

Stayed 2 nights in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location was great near multiple lines using CTA in the loop. Also near several restaurants. Bathroom was nice & big. There is a safe in the room. Shower was in the back corner and open concept. There was a curtain to use. Previous reviews were correct about only a fitted sheet; no flat sheet. Only a duvet. Got hot & cold throughout the night; so I did not get good sleep for 3 nights. I do not think the controller on the air conditioner works. The controller was an old school dial that turns to adjust the temp setting because the temp felt the same all the time. Stayed 3 nights & no housekeeping. I made it work by alternating days with 2 towels; hanging the towel after each use. One of the workers was giving me a hard time about being a Cubs fan, & I did not initiate the conversation as I was checking out. Did not appreciate that since I was not a Sox fan. Wish I would have stayed @ the L7.
Stayed 3 nights in Jul 2025

8/10 Good

Karen

Stayed 3 nights in Jul 2025

10/10 Excellent

Francesca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Deanna

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Construction was happening right outside at 10pm at night..
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica, Denver

Stayed 3 nights in Jun 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

John, Atlanta

Liked: Staff & service, property conditions & facilities
Locations
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Xiaolin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and services!
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and friendly. Room was lovely
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeffry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Great location. Beds are so comfortable
Stayed 3 nights in Jul 2025

4/10 Poor

Barry

Disliked: Property conditions & facilities, room comfort

Expensive, dated - choose at your peril

The suite was tired, the bathroom looked like it was last updated in the 1980's and consequently, the shower / tub faucet leaked. The bed was an interesting combination of too small for 2 adults and yet too large for the room, resulting in repeated shin to bed from impacts. The breakfast service was substandard, the coffee a slurry of unfiltered grounds and the leisurely response of the staff resulted in sitting for 10 minutes to make your order. To top the disappointing experience off, the hotel added a so-called 'amenity' fee, which was in fact a cover for adding various state and city taxes to the bill which one might normally expect to be included in a transparent up-front price. Given the hotel already charged Manhattan-scale pricing for the daily rate, this was the final straw. Would definitely NOT stay here again, nor recommend this establishment to others.
Stayed 3 nights in Jul 2025

10/10 Excellent

Florence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful iconic building, room is clean and comfortable, great pineapple theme everywhere, very convenient location.
Stayed 2 nights in Jul 2025