Sofitel Chicago Magnificent Mile

4.5 star property

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Photo gallery for Sofitel Chicago Magnificent Mile

Bar (on property)
Exterior
1 bedroom, premium bedding, in-room safe, individually decorated
Fitness facility
Presidential Suite, 1 King Bed | Bathroom | Separate tub and shower, designer toiletries, hair dryer, bathrobes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Housekeeping
$250
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
20 E Chestnut St, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪17 min walk‬
  • Place, Grant Park
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Superior Double Room, 2 Double Beds (Floors 6-32)

9.4 out of 10
Exceptional
(25 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed (Floors 6-10)

9.4 out of 10
Exceptional
(91 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible

  • 500 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible

  • 500 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Corner

  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 2 Double Beds, Bathtub Grab Bars

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Luxury Room, 1 King Bed (Floors 22-32)

8.6 out of 10
Excellent
(26 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Floors 11-21)

9.4 out of 10
Exceptional
(30 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Corner (Prestige)

9.8 out of 10
Exceptional
(6 reviews)
  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(5 reviews)
  • 500 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 King Bed

  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Magnifique Suite 1 King, 1 Sofabed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Sofitel Chicago Magnificent Mile

4.5-star hotel in Downtown Chicago
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Change of towels is available on request.
Sofitel Chicago Magnificent Mile offers 415 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Sofitel Chicago Magnificent Mile is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Sofitel Chicago Magnificent Mile has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 85 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 27 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 32 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 27.00 to 40.00 per person
  • Valet parking fee: USD 85.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sofitel Chicago Tower
Sofitel Chicago Water Tower
Sofitel Water
Sofitel Water Hotel
Sofitel Water Hotel Chicago Tower
Chicago Sofitel
Sofitel Chicago Water Hotel
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Water Tower Hotel Chicago
Sofitel Chicago Water Tower Hotel
Sofitel Water Tower Hotel
Sofitel Water Tower
Sofitel Chicago Magnificent Mile Hotel
Sofitel Hotel
Sofitel Chicago Magnificent Mile Hotel
Sofitel Chicago Magnificent Mile Chicago
Sofitel Chicago Magnificent Mile Hotel Chicago

Reviews

Sofitel Chicago Magnificent Mile Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1762 out of 2203 reviews
Rating 8 - Good. 252 out of 2203 reviews
Rating 6 - Okay. 87 out of 2203 reviews
Rating 4 - Poor. 54 out of 2203 reviews
Rating 2 - Terrible. 48 out of 2203 reviews

Reviews

10/10 Excellent

Kellie

Excellent location. Rooms were clean and quiet. Not my first stay there and won’t be my last. Looking forward to coming back!
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul Robert, Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a nice room. Conveniently located. Friendly staff.
Stayed 4 nights in Jul 2025

6/10 Okay

Tom

Stayed 4 nights in Jul 2025

10/10 Excellent

Joe

Stayed 2 nights in Jul 2025

10/10 Excellent

Ista

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JonThomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Hugh, Mountain View

Disliked: Staff & service, property conditions & facilities
Rude and unhelpful staff, broken ac
Stayed 5 nights in Jul 2025

6/10 Okay

Wendy

Extremely date - no updates smart phone adapters, old carpet and seriously need renovation
Stayed 1 night in Jul 2025

6/10 Okay

therese

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was fantastic service, the valet was slow at checkout - waited 45 min for our car and then discovered it was sitting outside all along but we were never told
Stayed 1 night in Jul 2025

10/10 Excellent

Maleaner

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel!

Had a wonderful stay at the Sofitel with one minor glitch. For a portion of our stay, approximately 24 hours, the AC in the hotel was not working. It was fixed without issue but perhaps we should have been informed that there was a problem rather have us wonder why the room was so warm and the thermostat did not seem to work? Absolutely lovely staff and the common spaces as well as the room was beautiful!
Stayed 2 nights in Jul 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, amenities
Lovely!
Stayed 1 night in May 2025

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly had an international, cosmopolitan flair. Convenient to everything.
Stayed 3 nights in Jul 2025

10/10 Excellent

Derek

Stayed 3 nights in Jul 2025

10/10 Excellent

Joanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Wonderful location in Chicago next to the Loyola University campus, walking distance to the red line, markets, shopping, and restaurants. If you don't want to go out there's room service. There's a delicious ice cream shop right across the street and you are also walking distance to the beach. I would definitely recommend this hotel and location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris, Hicksville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service clesn
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Stayed 2 nights in Jul 2025

6/10 Okay

avneek

Liked: Cleanliness
Stayed 3 nights in Jul 2025

4/10 Poor

kim

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room air conditioner never cooled off. Uncont
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met all my expectations and more. Great stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

YI

Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, stayed for a long weekend with family and the location was perfect! Staff was friendly and accommodating, rooms were clean and quiet. Highly recommend!
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice. Room was mice, and spotlessly clean. The staff was excellent - courteous, efficient and accommodating. My only complaint involved check-in. Check-in was scheduled for 3:00p.m. We arrived at 2:45. We were told our room was not yet ready. When we asked how long it would be, we were told maybe 3:30, but there were others ahead of us on a list waiting for rooms. We were then offered an upgrade for $30 p/n, and that room was available immediately. We were tired from a long day of travel, and paid for the upgrade. Later that evening, we found out from other family members, all there for a baby shower for my daughter, that they had been told the same thing, and likewise paid the upgrade. This seems highly suspicious, that none of our rooms were available, yet rooms were available, all at an up-charge. I’ve stayed at many luxury hotels, and have on occasion been offered a free upgrade when my original room wasn’t readily available.
Stayed 2 nights in Jul 2025