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Residence Inn Chicago Downtown/Loop

3.5 star property

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Photo gallery for Residence Inn Chicago Downtown/Loop

1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Reception
Exterior
Fridge, microwave, stovetop, dishwasher
1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry
$149
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
11 S Lasalle St, Chicago, IL, 60603
  • Place, Cadillac Palace Theatre
    ‪3 min walk‬
  • Place, Willis Tower
    ‪6 min walk‬
  • Place, Millennium Park
    ‪8 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

32-inch LCD TV with cable channels, TV, pay movies

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(98 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(12 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(48 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Suite, 2 Bedrooms

9.8 out of 10
Exceptional
(6 reviews)
  • 900 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Studio, 1 King Bed

32-inch LCD TV with cable channels, TV, pay movies

Executive Studio, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 335 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio

Superior Studio | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Superior Studio

8.8 out of 10
Excellent
(5 reviews)
  • 335 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom (Hearing Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 430 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 430 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Executive Suite, 1 Bedroom

  • 732 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Residence Inn by Marriott Chicago Downtown / River North
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,006 reviews
Residence Inn by Marriott Chicago Downtown / River North

About this property

Residence Inn Chicago Downtown/Loop

3.5-star hotel in Downtown Chicago
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn Chicago Downtown/Loop offers 381 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and 13 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Residence Inn Chicago Downtown/Loop is a smoke-free property.

Residence Inn Chicago Downtown/Loop has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 78 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 13 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 5 per day (rates may vary)
  • Valet parking fee: USD 78 per day (in/out privileges)
  • Pet fee: USD 20 per accommodation, per day plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Chicago Downtown/loop Hotel
Residence Inn Downtown/loop Hotel
Residence Inn Chicago Downtown/loop
Residence Inn Downtown/loop
Chicago Downtown Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel
Residence Inn Chicago Downtown/Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel Chicago

Reviews

Residence Inn Chicago Downtown/Loop Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 754 out of 1002 reviews
Rating 8 - Good. 181 out of 1002 reviews
Rating 6 - Okay. 44 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

Reviews

10/10 Excellent

Nageswari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well-maintained and close to public transportation (both buses and trains), and the blue line train from O'Hare gets within 3 minute walk to the hotel. The room I got was very spacious and the bathroom very clean.
Stayed 2 nights in Aug 2025

8/10 Good

Finn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We generally enjoyed our stay at the Residence Inn. The staff were kind and helpful, the building was beautiful and neat, and there were ample amenities. The beds were clean and comfortable, and the room layout was unique (in a good way). The kitchen was a beautiful addition, and we felt very comfortable. We experienced no issues.
Stayed 1 night in Aug 2025

10/10 Excellent

Krystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location
Stayed 1 night in Jul 2025

10/10 Excellent

roman, doral

Traveled with family
Liked: Amenities
We stayed in a two bedroom suite for six nights, the suite was on the 26th floor, it was a different elevator for this floor, but we enjoyed the suite very much. It was very spacious super quiet, which for me is very important as I am a very light sleeper and did not hear any street noise for the whole stay, the hotel staff was very nice, breakfast was plentyful ,the area was close to everything but quieter than downtown. Rooms, bathroom and closets were very nice. Overall, everything was clean maybe just some of the laminate flooring needs updating as parts were peeling off a bit but nothing to bad
Stayed 6 nights in Aug 2025

10/10 Excellent

Ambbra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was just like the picture. Nice and clean! Everything is walking distance
Stayed 2 nights in Aug 2025

10/10 Excellent

Cheryl

Stayed 1 night in Aug 2025

10/10 Excellent

Twanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel staff was very helpful. Rooms are clean and spacious with a kitchen. The king Bed was very comfortable oh and a large Bathroom....
Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stayed on this property! Highly recommended! The continental free breakfast was really good!
Stayed 3 nights in Aug 2025

10/10 Excellent

Cory

Stayed 2 nights in Aug 2025

10/10 Excellent

Darselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and convenient to all important places downtown.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jason

Stayed 1 night in Jul 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
love breakfast in the morning
Stayed 1 night in Jul 2025

10/10 Excellent

See

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was friendly, location was great and conveniently close to a lot of places. Room was spacious and clean. Another plus is breakfast being included. The spread was decent! Will definitely stay here again!
Stayed 1 night in Jul 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only issue we had was parking was included on our rate and we did not request parking- wish we could have had the rate adjusted as parking was $72 per day!!!!!
Stayed 5 nights in Jul 2025

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall, the staff and conditions were very good! The breakfast was amazing each morning! The beds were a little hard, but overall it was a great day and would highly recommend the hotel. Very accommodating and very gracious front desk staff.
Stayed 3 nights in Jul 2025

8/10 Good

Piotr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, iconic, place

It’s a very nice hotel in an amazing location. Good breakfast, great (slightly dated though) decor.
Stayed 2 nights in Jul 2025

6/10 Okay

Abi

Stayed 1 night in Jul 2025

6/10 Okay

Chinazor, Durham

Traveled with family
Liked: Cleanliness
It was a hassle staying in the Bell Tower. There was a mistake with our room & there was no sofa bed as expected. It was late when we realized but they did give us a credit for our inconvenience. The breakfast was just okay.
Stayed 2 nights in Jul 2025

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at this particular location. We like the location and the walkability of the area. During our recent stay, we had a blunder with valet. Long story short, we drove off without the key and didn't notice until we were on the other side of the city, when it was time to restart the car. We called the hotel, and the valet came to our location with the keys. That was awesome. I thought we would have to catch an Uber to get the key and an Uber back to the car. So, nothing but high praises to the staff at the Residence Inn.
Stayed 5 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kawanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great location
Stayed 2 nights in Jul 2025

8/10 Good

Pazao, St. Paul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking made it easy. But pretty pricey when youre limited in and out two time per day only.
Stayed 1 night in Jul 2025