Hotel Arista

4.5 star property

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Photo gallery for Hotel Arista

Front of property - evening/night
Miscellaneous
Lobby
Reception
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
$257
includes taxes & fees
Oct 26 - Oct 27

Explore the area

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2139 City Gate Ln, Naperville, IL, 60563
  • Chicago Premium Outlets
    ‪6 min drive‬
  • Riverwalk Park
    ‪8 min drive‬
  • Riverwalk
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 412 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 660 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(17 reviews)
  • 465 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(22 reviews)
  • 412 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(11 reviews)
  • 447 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Arista

4.5-star Naperville hotel with coffee shop/cafe
Along with 2 restaurants, this hotel has a full-service spa and a fitness center. Free WiFi in public areas, a free area shuttle, and free train station pick-up are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Hotel Arista offers 144 accommodations with DVD players and video-game consoles. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Naperville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Arista Spa and Salon has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 17 years old are not allowed in the spa.

Hotel Arista features a full-service spa and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 10000 square feet (929 square meters) include conference space. This luxury hotel also offers spa services, a vending machine, and multilingual staff. An area shuttle within 5.00 mi, a train station pick-up service, and a train station drop-off service are complimentary for guests.

Hotel Arista has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
CheFigata - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available.
Zorba Lounge - This bar specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
CityGate Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Arista Coffee & Cafe - This café serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free train station pick-up and drop-off shuttle
  • Limo/town car service
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6 to 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Arista Coffee & Cafe
  • CheFigata
  • CityGate Grille
  • Zorba Lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Pilates classes
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • DVD player
  • Video game console

Food and drink

  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in fee for check-in between noon and 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 12.95 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Newspaper

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6 to 35 per person
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the spa

Property is also known as

Arista Citygate Centre
Arista Citygate Centre Naperville
Arista Hotel
Hotel Arista
Hotel Arista Citygate
Hotel Arista Citygate Centre
Hotel Arista Citygate Centre Naperville
Hotel Arista Naperville
Arista Naperville
Hotel Arista At Citygate Centre
Hotel Arista Hotel
Hotel Arista Naperville
Hotel Arista Hotel Naperville

Reviews

Hotel Arista Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 784 out of 1010 reviews
Rating 8 - Good. 125 out of 1010 reviews
Rating 6 - Okay. 54 out of 1010 reviews
Rating 4 - Poor. 23 out of 1010 reviews
Rating 2 - Terrible. 24 out of 1010 reviews

Reviews

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and awesome service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Claudia

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
From the bathroom set up and the comfy beds. The best part was the room service. Food was outstanding.
Stayed 1 night in Jun 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

LAQUEETA

Stayed 1 night in Jun 2025

10/10 Excellent

Lou

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The serve is there is so awesome. This is our second anniversary that we have spent there and we also utilize the wonderful spa. Great weekend.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful and comfortable hotel to stay in. We thoroughly enjoyed our visit! We stayed in the deluxe corner king suite with the bathtub and it was perfect. Would come back!
Stayed 1 night in Jun 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was terribly! Food was nasty! The management was so unprofessional!
Stayed 1 night in Jun 2025

10/10 Excellent

Laura E., Healdsburg

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful and clean. The staff were friendly and helpful. There were three restaurants on site!!.
Stayed 3 nights in May 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property has a beautiful room and bathroom setup it looks and feels as if you are immersed into a spa. The service from the hotel team was amazing very accommodating and constant checking in to make sure we were always in great hands. I would 100% recommend Hotel Arista to family and friends.
Stayed 5 nights in May 2025

10/10 Excellent

Kristy

Stayed 3 nights in Jun 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay, the couples massage was amazing. Thanks for making our 4th wedding anniversary memorable.
Stayed 1 night in Jun 2025

8/10 Good

Michelle

Liked: Cleanliness
Stayed 6 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We needed a getaway and this was the perfect place for us. Pleasant staff, a great room, delicious food (both the restaurant and room service), and the spa was excellent. Just the break we needed and we'll certainly go back.
Stayed 2 nights in May 2025

10/10 Excellent

LaShawn

Stayed 2 nights in May 2025

10/10 Excellent

carol

Liked: Cleanliness, amenities, property conditions & facilities
Clean and beautiful. Excellent front desk staff.
Stayed 2 nights in May 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with modern rooms and great amenities, very close to many areas of interest and in a quiet setting.
Stayed 2 nights in May 2025

8/10 Good

Kha, Cedar Rapids

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is amazing. The rooms are so nice bedding and bathroom excellent. Parking convenient. Felt very safe. Staff very attentive. We only had one issue, first rooms temp was very warm almost hot, the staff came in and switched our room, when we got to the other room it was so much better, but as the night went on the room warmed up enough to wake us up, despite the thermostat at 69. I still give them a 95/100% satisfied
Stayed 1 night in May 2025

8/10 Good

Nirmala kumari

Liked: Cleanliness, amenities, property conditions & facilities
Great service and clean
Stayed 2 nights in May 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful.
Stayed 1 night in May 2025

10/10 Excellent

Ruby, Marietta

Stayed 4 nights in May 2025

10/10 Excellent

Mairaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Juliette

Stayed 1 night in May 2025