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Holiday Inn Express & Suites Waukegan by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Waukegan by IHG

Free daily buffet breakfast
Indoor pool
Lobby
Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry
$116
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
611 Lakehurst Rd, Waukegan, IL, 60085
  • Place, Bowlero Waukegan
    ‪2 min walk‬
  • Place, The Temporary by American Place
    ‪8 min walk‬
  • Place, American Place Casino
    ‪8 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(28 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Comms Accessible. Roll-In Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Comms Accessible. Roll-In Shower) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Comms Accessible. Roll-In Shower)

7.8 out of 10
Good
(8 reviews)
  • 402 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(14 reviews)
  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Comms Accessible. Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking (Comms Accessible. Roll-In Shower)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(9 reviews)
  • 402 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

9.4 out of 10
Exceptional
(39 reviews)
  • 402 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

9.2 out of 10
Wonderful
(11 reviews)
  • 402 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(71 reviews)
  • 402 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Waukegan by IHG

Waukegan hotel walkable to The Temporary by American Place
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room.
Holiday Inn Express & Suites Waukegan by IHG offers 96 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Waukegan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Express & Suites Waukegan by IHG provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Complimentary self parking is available on site.

Holiday Inn Express & Suites Waukegan by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Waukegan
Holiday Inn Express Waukegan
Waukegan Holiday Inn Express
Holiday Inn Express Waukegan Hotel
Holiday Inn Express Suites Waukegan

Holiday Inn Express & Suites Waukegan by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 647 out of 1003 reviews
Rating 8 - Good. 190 out of 1003 reviews
Rating 6 - Okay. 64 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Melissa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever!!!!

This was a family gathering once every blue moon. But my time was ruined once I stepped foot on and in this hotel. Your hotel had a bunch of people just barbecuing by the front door like it’s there house or something. Im pretty sure that goes against your safety precautions. The Room I received was a Double bed i requested a king bed. Just one bed not two! There was no housekeeping. I had to go downstairs to grab my own towels and sheets. What kind of business are you guys running here!!!I called ahead of time and requested to use your jacuzzi. And the jets weren’t even working correctly. The main reason why I even came to this hotel in the first place!!!! this experience wasn’t what I was expecting and to top it all off there was no air at night due to the power outage you guys had. Im not satisfied with my experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for!!

It was lovely!! Very clean breakfast was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff to be extremely helpful and pleasant. The breakfast was delicious and well stocked.
Stayed 2 nights in Aug 2025

2/10 Terrible

Justin

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was basically in the lobby of the hotel. It was noisey outside of the room. The shower head was very dirty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent family hotel!

The breakfast is amazing, plentiful and great options! The beds and pillows are amazingly comfortable and and the shower was great, hot with good water pressure. Highly recommend, this is an incredible hotel for the price!
Stayed 1 night in Aug 2025

10/10 Excellent

Saressa

Stayed 3 nights in Aug 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to various food options, casino, and shopping. The hotel staff and breakfast were wonderful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ana Yanet Ruiz

Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Stayed 2 nights in Aug 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Clean ,nice staff ,really good breakfasts
Stayed 2 nights in Aug 2025

2/10 Terrible

Aniche

Stayed 1 night in Aug 2025

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ana, Haverhill

Traveled with family
Liked: Amenities, property conditions & facilities
Beautiful place indeed
Stayed 5 nights in Aug 2025

8/10 Good

leaden

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to many restaurants and shops, easy parking, helpful staff, comfortable beds.
Stayed 4 nights in Jul 2025

10/10 Excellent

LINDA L

Stayed 1 night in Jun 2025

4/10 Poor

Carlene

We liked the room. The pool is very small. The pictures on site look way bigger. Both the pool and hot tub were cloudy and greenish. Coffee was a very strong brand, undrinkable for me.
Stayed 2 nights in Jul 2025

8/10 Good

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly love this hotel .
Stayed 3 nights in Aug 2025

4/10 Poor

Gabriella

Stayed 2 nights in Jun 2025

8/10 Good

Alyssa

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Good breakfast very peaceful environment
Stayed 1 night in Aug 2025

10/10 Excellent

Chanea

Stayed 1 night in May 2025

10/10 Excellent

Asante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Augustina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room, services, breakfast and the workers there. I had a good time there. Will visit again Godwilling.
Stayed 2 nights in Jul 2025

6/10 Okay

Brent

Stayed 2 nights in Jul 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mohamed Amine

Stayed 2 nights in Jul 2025