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Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

Free continental breakfast on weekdays
Exterior
1 bedroom, premium bedding, in-room safe, desk
Indoor pool
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Pool
  • Gym
  • 24/7 front desk
$102
includes taxes & fees
Nov 29 - Nov 30

Explore the area

View in a map
200 S Mannheim Road, Hillside, IL, 60162
  • Place, South shore hospital
    ‪2 min drive‬
  • Place, Stevenson Park
    ‪4 min drive‬
  • Place, Fresh Meadow Golf Club
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Accessible Tub) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

7.6 out of 10
Good
(5 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications, Access Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Communications, Access Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Mobility Accessible (Communications, Access Tub)

Suite, Multiple Beds, Mobility Accessible (Communications, Access Tub) | 1 bedroom, premium bedding, in-room safe, desk

Suite, Multiple Beds, Mobility Accessible (Communications, Access Tub)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Room, 1 King Bed, Mobility Accessible (Accessible Tub) | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Mobility Accessible (Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | 1 bedroom, premium bedding, in-room safe, desk

Suite, Multiple Beds (Additional Living Area)

7.8 out of 10
Good
(19 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.0 out of 10
Very good
(50 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds (Extra Floor Space)

7.8 out of 10
Good
(32 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Additional Living Area)

8.6 out of 10
Excellent
(7 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

Hillside hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG offers 135 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is served on weekdays. Wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 600 square feet (56 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and express check-in. Onsite self parking is complimentary.

Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG is a smoke-free property.

A complimentary continental breakfast is served between 6:00 AM and 10:00 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 600 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chicago West-O'hare Arpt Hillside
Holiday Inn Express Hotel Chicago West-O'hare Arpt Hillside
Holiday Inn Express Suites Chicago West O'Hare Arpt Area
Holiday Inn Express Hotel Suites Chicago West O'hare Arpt
Holiday Inn Express Suites Chicago West O'Hare Arpt Area by IHG
Holiday Inn Express Suites Chicago West O'Hare Hillside Oakbrook

Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 341 out of 1003 reviews
Rating 8 - Good. 216 out of 1003 reviews
Rating 6 - Okay. 132 out of 1003 reviews
Rating 4 - Poor. 163 out of 1003 reviews
Rating 2 - Terrible. 151 out of 1003 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Orlando

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Tamara

The Wi-Fi did not work in our room the elevator was broken and not that I needed it but the telephone in the room did not work so I couldn't even call down to the front desk other than that to be honest it's so beautiful hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Marilyn

Stayed 1 night in Aug 2025

8/10 Good

Troya

Liked: Staff & service, property conditions & facilities, room comfort
The bathroom had a lot of hair in the tub and on the floor.
Stayed 1 night in Aug 2025

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
This hotel should be rated much higher than it shows on social media. Its clean, simple, large bathroom area, has parking, just an overall nice hotel. This was a win for me! Money well spent for what you get!!! Will definitely go back again.
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was good.
Stayed 2 nights in Aug 2025

2/10 Terrible

Kendra

Traveled with family and small children
Staff terrible nothing worked never go back
Stayed 1 night in Aug 2025

4/10 Poor

Brian

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Wouldn't stay here if it was free!

Room was extremely dirty. Noise level outside being next to the main road was ridiculous. Overall cleanliness was below average. Bed was broken and tilted three or four inches backwards. TV wouldn't work. Awful experience
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Seemingly clean and a convenient location. The lobby looks worn and the room smelled musty. Sound traveled easily into the room.
Stayed 1 night in Aug 2025

4/10 Poor

Cynthia

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel as it was recommended to me as a vendor at the soccer card show @Chicago Soccer Fields. It was only 3 miles from the show which was a +. When we checked in at 5:00pm our room still wasn’t ready. Only 1 elevator worked and the buttons wouldn’t light so you never knew if it was working. After waiting 5+ minutes we decided to walk to the 5th floor. The first night, after trying to make an adjustment to the temperature, it was on 60, the air wouldn’t work anymore. We were told maintenance would be there by 11:15. Stayed up until 11:45 and never saw anyone. Thankfully the one nice desk clerk we encountered gave us a fan, which helped. Each day we would gather our dirty linens and find a housekeeper to get new linens. There was very little sleep on Friday and Saturday night as there were lots of motor bikes and campers in the parking lot and they raced up and down in front of the hotel most of the night. This hotel needs a lot of work, which I hope they get soon or they might not last long.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brittany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jesse

Stayed 2 nights in Jul 2025

8/10 Good

Akemi

Stayed 3 nights in Jul 2025

8/10 Good

Bradley, Edgewood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and included breakfast were great. However, the two elevators had issues the entire stay with very little communication about when or if those issues would be fixed. We were on the 4th floor, so it mattered.
Stayed 4 nights in Jul 2025

10/10 Excellent

Charles

Stayed 1 night in Jul 2025

10/10 Excellent

Dawn

Stayed 1 night in Jul 2025

10/10 Excellent

Victor, West Palm Beach

Liked: Staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

8/10 Good

Amy

Traveled with family
Stayed 2 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness
Stayed 2 nights in Jul 2025

8/10 Good

Sheryl

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Good Place.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wasn't what we expected, poor quality.

We booked this hotel outside of Chicago hoping for a little luxury and a nice pool for the kids. But it was not what was posted online: the pictures on Hotels.com were not the pictures of the hotel we arrived at after a 6 hour drive. We were disappointed. The pool gave our kid a rash and the pool pictures looked nothing like on the website. We felt scammed. There was no streaming TV and our toilet clogged within minutes and we were told to unplug it ourselves (the lobby had a plunger). We didn't blame the staff but poor management from above. The price was way too high for what the hotel offered. Thumbs down.
Stayed 2 nights in Jul 2025

4/10 Poor

Alice

Traveled with family
Disliked: Staff & service

Bring your iPad

Smart TV in room but couldn’t connect to streaming services despite creating a Samsung account. Calls to front desk, housekeeping etc resulted in automatic busy signal. Calls to hotel from personal phone also just had a busy signal for more than an hour. Stopped down at front desk and was told streaming wasn’t available and guests could only watch a handful of channels on live tv. (Judge Judy, anyone?). 75% of parking lot was cordoned off for a paving project so it was fortunate there was an adjacent shopping center to park in.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria, Joliet

Business traveler
Liked: Cleanliness, staff & service, amenities
Great place would stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Kejuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025