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Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

Free continental breakfast on weekdays
1 bedroom, premium bedding, in-room safe, desk
Lobby
Indoor pool
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Pool
  • Gym
  • 24/7 front desk
  • Free WiFi
$113
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
200 S Mannheim Road, Hillside, IL, 60162
  • Place, Drury Lane Theater
    ‪6 min drive‬
  • Place, Oakbrook Center Mall
    ‪7 min drive‬
  • Place, Brookfield Zoo
    ‪8 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.0 out of 10
Very good
(47 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Mobility Accessible (Communications, Access Tub)

Suite, Multiple Beds, Mobility Accessible (Communications, Access Tub) | 1 bedroom, premium bedding, in-room safe, desk

Suite, Multiple Beds, Mobility Accessible (Communications, Access Tub)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Additional Living Area)

8.6 out of 10
Excellent
(7 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | 1 bedroom, premium bedding, in-room safe, desk

Suite, Multiple Beds (Additional Living Area)

7.8 out of 10
Good
(18 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Accessible Tub) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

7.6 out of 10
Good
(5 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Room, 1 King Bed, Mobility Accessible (Accessible Tub) | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Mobility Accessible (Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications, Access Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Communications, Access Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds (Extra Floor Space)

7.8 out of 10
Good
(31 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

Hillside hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG offers 135 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is served on weekdays. Wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 600 square feet (56 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and express check-in. Onsite self parking is complimentary.

Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG is a smoke-free property.

A complimentary continental breakfast is served between 6:00 AM and 10:00 AM on weekdays.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chicago West-O'hare Arpt Hillside
Holiday Inn Express Hotel Chicago West-O'hare Arpt Hillside
Holiday Inn Express Suites Chicago West O'Hare Arpt Area
Holiday Inn Express Hotel Suites Chicago West O'hare Arpt
Holiday Inn Express Suites Chicago West O'Hare Arpt Area by IHG
Holiday Inn Express Suites Chicago West O'Hare Hillside Oakbrook

Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 337 out of 1012 reviews
Rating 8 - Good. 214 out of 1012 reviews
Rating 6 - Okay. 140 out of 1012 reviews
Rating 4 - Poor. 172 out of 1012 reviews
Rating 2 - Terrible. 149 out of 1012 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Ilisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Bretton

Stayed 1 night in Jun 2025

2/10 Terrible

Valerie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Its in my neighborhood, so iknowand love the area
Stayed 1 night in Jun 2025

8/10 Good

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located about 10-15 minutes from downtown Chicago for our visit. There are alot of shopping and restaurants near by. The room was clean and comfortable, only odd thing was there wasn’t a phone in the room to call the front desk.
Stayed 5 nights in Jun 2025

6/10 Okay

Martin

Stayed 2 nights in Jun 2025

2/10 Terrible

Chris

Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Regina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was very convenient
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Stayed 1 night in Jun 2025

10/10 Excellent

Barbara J

Traveled with partner
Liked: Cleanliness
Friendly helpful staff
Stayed 1 night in Jun 2025

2/10 Terrible

Alisha

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel so we could relax after we drove to Chicago for the day. I don't have a lot of money so of course I need one thats budget friendly but just because its budget friendly DOES NOT mean it should be run down and NASTY. Immediately upon walking in the front door was creaking like it needs some wd40 and that was my sign it wasn't going to be good. I checked in got my key to my room and when I got to my room I did an inspection as I always do when I stay in a hotel and upon my inspection I found a bed bug smushed and stuck to the bedding. Now I have a thing for clean sheets and that right there for ONE tells me they didnt bother changing the bedding or I wouldn't have found that and for two DO SOMETHING about bed bugs shut down and get it treated instead of just letting people sleep with that and risk taking it home. I took a picture of the evidence marched it up to the front desk and said we are not staying and instead of relaxing a bit I had to get back in my car and continue driving into the night to come back home. RIDICULOUS. I showed them the evidence but are they going to get pest control in and start treating?? trying to prevent?? Probably not. If i was a hotel owner id be ashamed people are spending hundreds of dollars even with their small children to stay in nasty....
Stayed 1 night in Jun 2025

4/10 Poor

Shawn

Traveled with family
Disliked: Cleanliness
Staff at check-in was very rude and impatient. No towels by pool and hot tub was closed. Water in shower and sink brown! Highway traffic very loud. Elevator very slow, clunky and lights were out. Website said adjoining rooms when we booked and we did not get this.
Stayed 1 night in Jun 2025

8/10 Good

Josh

Stayed 1 night in Jun 2025

4/10 Poor

mohamed

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe and affordable place to stay for the night.
Stayed 1 night in Jun 2025

2/10 Terrible

April

Stayed 3 nights in Jun 2025

6/10 Okay

Sara

Liked: Staff & service
Disliked: Property conditions & facilities
Toilet & shower was leaking. In parkinglot near front enter
Stayed 1 night in Jun 2025

8/10 Good

Malgorzata, Saint Clair Shores

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was nice!
Stayed 2 nights in May 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, good service.
Stayed 1 night in Jun 2025

10/10 Excellent

JULIE

Stayed 2 nights in May 2025

8/10 Good

Patty

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Jun 2025

6/10 Okay

Jason

Liked: Staff & service
Disliked: Property conditions & facilities
Under construction and no wifi
Stayed 1 night in May 2025

10/10 Excellent

STEPHEN

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is exceptionally nice.
Stayed 2 nights in May 2025