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Holiday Inn Chicago Dwtn - The Mart by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Chicago Dwtn - The Mart by IHG

Aerial view
1 bedroom, premium bedding, in-room safe, desk
Lobby
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
350 West Wolf Point Plaza, Building 2, Chicago, IL, 60654
  • Merchandise Mart
    ‪2 min walk‬
  • Chicago Riverwalk
    ‪11 min walk‬
  • Millennium Park
    ‪16 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

1 bedroom, premium bedding, in-room safe, desk

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Chicago Skyline View)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Chicago Skyline View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Chicago Skyline View)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds (Chicago Skyline View)

8.4 out of 10
Very good
(27 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Chicago Dwtn - The Mart by IHG

3-star hotel in Downtown Chicago
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and conference space.
Holiday Inn Chicago Dwtn - The Mart by IHG offers 228 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. A computer station is located on site and wireless Internet access is complimentary. Holiday Inn Chicago Dwtn - The Mart by IHG features an indoor pool and a 24-hour fitness center. Event facilities measuring 25000 square feet (2323 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Concierge services and wedding services can be provided. Onsite parking is available (surcharge). A total renovation of this property was completed in July 2022.

Holiday Inn Chicago Dwtn - The Mart by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Riverbend - Onsite restaurant.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Languages

Chinese (Mandarin), English, Greek, Japanese, Korean, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 61 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • 2 restaurants

Restaurants on site

  • Riverbend
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Computer station

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • Magnifying mirror
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - July 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 61 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago-Mart Plaza Holiday Inn
Holiday Inn
Holiday Inn Chicago-Mart Plaza
Holiday Inn Hotel Chicago-Mart Plaza
Chicago Holiday Inn
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Holiday Inn Chicago-Mart Plaza River North Hotel
Holiday Inn River North Hotel
Holiday Inn Chicago-Mart Plaza River North
Holiday Inn River North
Chicago Dwtn The Mart By Ihg
Holiday Inn Chicago Mart Plaza River North
Holiday Inn Chicago Dwtn The Mart an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Hotel
Holiday Inn Chicago Dwtn Wolf Point an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Chicago
Holiday Inn Chicago Mart Plaza River North an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Hotel Chicago

Holiday Inn Chicago Dwtn - The Mart by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1060 out of 1677 reviews
Rating 8 - Good. 341 out of 1677 reviews
Rating 6 - Okay. 140 out of 1677 reviews
Rating 4 - Poor. 66 out of 1677 reviews
Rating 2 - Terrible. 70 out of 1677 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sonia Marcela

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool area was very slippery, even when walking carefully. Customer service was excellent. We were surprised to find our room being cleaned at 6pm, when we came back and just needed to relax, but it was no big deal. We just hung out in the very comfortable lobby. The vibe in the hotel in general was very chill and quiet, which we loved, and the lobby being on the 15th floor was nice, as we felt like we were up there with all the surrounding highrises.
Stayed 2 nights in Mar 2025

4/10 Poor

Logan

Disliked: Staff & service
Wasn’t told that parking was included. Spent 60 dollars to park in the same garage that the hotel offers. Morning manager told us to contact third party service for refunds
Stayed 1 night in Mar 2025

10/10 Excellent

Quiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lesly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tahjae

Stayed 1 night in Mar 2025

8/10 Good

Rick, ROCHESTER HILLS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a wonderful pool and staff was very responsive when we needed something.
Stayed 1 night in Mar 2025

2/10 Terrible

Gus

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Manuel

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Kashada

Stayed 1 night in Mar 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Jun

Stayed 2 nights in Mar 2025

10/10 Excellent

Brittany

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I loved it here it was so nice a little bar to escape the kids when they fell asleep got a little alone time together in the heated pool it was awesome the only terrible thing was a Lady at the desk when we were walking into the building we had so many bags in our hands so we couldn't go through the turn styles we used the handicap doors that opened up when you pressed the button and she screamed at us and was very rude to not use those doors again I tried explaining that the larger turn doors were not working and we could not fit through the smaller one and she yelled at us and explained that she does not care she is cold so we better not use them again and many people came in after us and she said nothing I think racism was involved but we just brought the rest of our luggage one by one through the small turn style door so we did not have any issues with her again because we were on a vacation we just wanted to escape all that for those few days we were there because of this we will not be staying there again but other than that it was so nice there we loved everything else and the rest of the staff was so kind
Stayed 1 night in Mar 2025

8/10 Good

Ciro

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexia

Stayed 1 night in Mar 2025

6/10 Okay

Kelley

Stayed 2 nights in Mar 2025

10/10 Excellent

Nylah

Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Timeal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing the bar was nice
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa, St Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and pool. Beautiful interior and easy parking. Staff were very friendly and helpful.
Stayed 2 nights in Mar 2025