Hilton Garden Inn Chicago Downtown/Magnificent Mile

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Chicago Downtown/Magnificent Mile

Exterior
Reception
Meeting facility
Premium bedding, down comforters, in-room safe, iron/ironing board
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
10 E Grand Ave, Chicago, IL, 60611
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪6 min walk‬
  • Millennium Park
    ‪11 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Standard King

8.8 out of 10
Excellent
(259 reviews)
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

2 Queen Beds City View

8.0 out of 10
Very good
(94 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

7.8 out of 10
Good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub

8.4 out of 10
Very good
(34 reviews)
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

One King Bed, City View

8.4 out of 10
Very good
(59 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Two Queens

8.4 out of 10
Very good
(153 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn Chicago Downtown/Magnificent Mile

3-star hotel in Downtown Chicago
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, concierge services, and a 24-hour front desk.
Hilton Garden Inn Chicago Downtown/Magnificent Mile offers 361 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Chicago Downtown/Magnificent Mile features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Chicago hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Hilton Garden Inn Chicago Downtown/Magnificent Mile is a smoke-free property.

Weber Grill - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 69 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Weber Grill

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (33 inches high)

More

  • 23 floors
  • Banquet hall
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 69.00 per day(216 ft away; open 24 hours)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Chicago Downtown Magnificent Mile
Hilton Garden Inn Hotel Chicago Downtown Magnificent Mile
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
Hilton Garden Inn Downtown/Magnificent Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
Hilton Garden Inn Downtown/Magnificent Mile Hotel
Hilton Garden Inn Downtown/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile Chicago
Hotel Hilton Garden Inn Chicago Downtown/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile Chicago
Hilton Garden Inn Chicago Downtown Magnificent Mile
Hilton Magnificent Mile

Hilton Garden Inn Chicago Downtown/Magnificent Mile Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1874 out of 3488 reviews
Rating 8 - Good. 817 out of 3488 reviews
Rating 6 - Okay. 429 out of 3488 reviews
Rating 4 - Poor. 180 out of 3488 reviews
Rating 2 - Terrible. 188 out of 3488 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paulina

Stayed 1 night in Apr 2025

2/10 Terrible

Anna

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Guys at desk were helpful. Rooms had stains and smelled like ass in our joint room. We will not be returning.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Good location, but service could improve

Not great overall. I can understand room cleaning every other day for sustainability reasons, but if it's done poorly (e.g. just folding the bed cover vs. Neatly making the bed, or restocking coffee but not sugar), then, what is the point? I also got no points awarded for this trip, which makes no sense to me (it was a standard booking, not using a promo code or some odd service), so it feels a bit disappointing.
Stayed 3 nights in Apr 2025

10/10 Excellent

Esteban

Stayed 1 night in Mar 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good customer service, comfortable room.
Stayed 2 nights in Apr 2025

6/10 Okay

Katherine

Stayed 4 nights in Apr 2025

10/10 Excellent

Katherine

Traveled with partner
Disliked: Staff & service
The property was at a great location but sketchy at night. You can always smell pot when you walk by the employee door by the elevators. Staff wasn’t overly friendly. I had to ask for additional towels twice. Rooms were clean but serviced only every other day. If I stay here again it is due to location only.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, our two night stay was perfect. Great views from the room as well.
Stayed 2 nights in Apr 2025

6/10 Okay

Luis G, Pomona

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. Staff was OK. Could’ve been more friendlier. Every time I called the front desk, no one would answer. I did love the location. most major attractions were within walking distance.
Stayed 4 nights in Mar 2025

10/10 Excellent

Arayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2025

10/10 Excellent

Nabreia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was close by everything
Stayed 1 night in Apr 2025

8/10 Good

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Tylissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Danielle

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Stephen

Traveled with family
Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Blair

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything will be staying here again
Stayed 3 nights in Apr 2025

6/10 Okay

Samantha

Liked: Property conditions & facilities
No parking had to pay 200 for 2 days that’s insane
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Stayed 2 nights in Apr 2025

10/10 Excellent

Laprincea

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Apr 2025

8/10 Good

Luis

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Heysel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience at this property, housekeeping and front desk never picked up the phone , we were in need of extra towels and never got them … we are so disappointed!

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 2 nights in Apr 2025