See all properties

MainStay Suites Chicago Hoffman Estates

2.5 star property

Choose dates to view prices

Photo gallery for MainStay Suites Chicago Hoffman Estates

Suite, Non Smoking (One-Bedroom Suite) | Living room | 32-inch flat-screen TV with satellite channels, TV
Lobby
Lobby
Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
BBQ/picnic area

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included
$66
includes taxes & fees
Dec 17 - Dec 18

Explore the area

View in a map
2875 Greenspoint Pkwy, Hoffman Estates, IL, 60169
  • Place, St. Alexius Medical Center
    ‪2 min drive‬
  • Place, Fresenius Medical Care at St. Alexius Medical Center - Aph.
    ‪2 min drive‬
  • Place, Bridges of Poplar Creek Country Club
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(79 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Comfort Inn Hoffman Estates - Schaumburg
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.7 out of 5, Good, 1,000 reviews
Comfort Inn Hoffman Estates - Schaumburg

About this property

MainStay Suites Chicago Hoffman Estates

Hoffman Estates hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has a business center and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Weekly housekeeping is available.
MainStay Suites Chicago Hoffman Estates offers 120 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Onsite uncovered self parking is complimentary.

MainStay Suites Chicago Hoffman Estates is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night (maximum USD 150 per stay), plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per night (maximum USD 150 per stay) plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hawthorn Suites Wyndham Chicago Hoffman Estates
Hawthorn Suites Wyndham Hotel Hoffman Estates Chicago
Hawthorn Suites Wyndham Chicago Hoffman Estates Hotel
Candlewood Suites Chicago-Hoffman Estates Hotel Hoffman Estates
Candlewood Suites Hoffman Estates
Hoffman Estates Candlewood Suites
Candlewood Hoffman Estates
Hawthorn Suites Wyndham Chicago Hoffman Estates Hotel Barrington
Hawthorn Suites Wyndham Chicago Hoffman Estates Barrington
Candlewood Hoffman Estates
Candlewood Suites Hoffman Estates
Hoffman Estates Candlewood Suites
MainStay Suites Chicago Hoffman Estates Hotel
Hawthorn Suites by Wyndham Chicago Hoffman Estates
MainStay Suites Chicago Hoffman Estates Hoffman Estates
MainStay Suites Chicago Hoffman Estates Hotel Hoffman Estates

MainStay Suites Chicago Hoffman Estates Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 428 out of 1000 reviews
Rating 8 - Good. 273 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 87 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Denniston

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gerald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Stayed 1 night in Aug 2025

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Checked out a day early

Some of the appliances didn’t work, I had to get complain and finally got moved to another room
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay there again
Stayed 5 nights in Jul 2025

2/10 Terrible

amber

Disliked: Cleanliness, staff & service, property conditions & facilities
It was horrible service room was dirty a party place
Stayed 3 nights in Jul 2025

2/10 Terrible

Abbey

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
My boyfriend and I stayed at this hotel. We booked for 6 nights. When we got there we already had an off feeling. We walked into our room and checked everything. The ceiling has mold growing on it, the toilet was clogged as well as the bathroom sink, and the AC unit did not work. We went down to the desk and the Employee of the Month (i don’t remember his name) was super helpful and nice and said someone would come the next morning to have a look at everything. The maintenance guy did come but the AC was still broken. It would turn on for 5 minutes every 2 hours! With how hot and humid it was, we were roasting. We went to the lobby and talked with Cash. He was helpful as well but said since it was a weekend the maintenance guy wouldn’t be able to come until Monday morning. I just about had it with this place. The next morning I woke up with ANTS crawling on me in bed!! I was done. We packed up and went to the lobby. They said they would give us a refund but we haven’t received it yet and it’s been almost two weeks! Everytime I call for a manger she’s not there! This stay was absolutely ridiculous and disgusting. I’m very upset with how everything turned out and We are still waiting for a refund!! Do NOT stay here!
Stayed 7 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Stayed 1 night in Aug 2025

10/10 Excellent

Denniston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here before so for the Price and location was an easy decision.
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not my first time staying here, definitely not my last. A very nice place, clean and affordable. The complimentary coffee in the morning is nice gesture.
Stayed 2 nights in Jul 2025

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It was good quiet and clean the only this on the website has on there says they give breakfast when we got there no breakfast. They should take that off there website if they don’t offer it . Other then that good there
Stayed 2 nights in Jul 2025

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in May 2025

10/10 Excellent

Luke, Castle Pines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and excellent service
Stayed 3 nights in Jun 2025

2/10 Terrible

Terri

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was terrible. The couch was all busted up. I reserved an accessible room but it wasn’t very accessible.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and comfortable.

Right by HWy90, still very quiet. Comfortable and clean room with kitchen, friendly staff.
Stayed 2 nights in Jun 2025

6/10 Okay

Andres

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Regin, Wheeling

Stayed 1 night in Jul 2025

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. If back in the area we would surely stay there again
Stayed 4 nights in Jun 2025

4/10 Poor

Wayne

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff n very helpful
Stayed 2 nights in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean room for a reasonable price with helpful staff and easy access to good restaurants and highways. The only issue was some of the other guests; the room above us sounded like they were throwing furniture in the middle of the night.
Stayed 2 nights in May 2025

2/10 Terrible

Larry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good with dogs
Stayed 1 night in Jun 2025

4/10 Poor

Karin

Disliked: Cleanliness, staff & service, amenities
I came from Louisville Kentucky for a weekend family bridal shower. I was informed upon arrival I’d have to pay an additional $72 fee for my dog plus $25 for “incidentals” which I would be refunded. I’m still waiting for my refund. The weekend manager was unfriendly and not helpful. The property was not very clean, there was hair on the floor in my bathroom. The overall cleanliness of the property was poor. It was difficult to sleep because the tollway is right next to the property and there were cars and motorcycles zooming up and down it until the early hours. The property doesn’t have an ice machine and although there was a full size refrigerator in the room I didn’t think to check it for ice which I needed for my cooler for my trip back home. The weekend manager just curtly informed me there was no ice machine in the building. I ended up going and purchasing a bag of ice. I will never stay at this property again and I travel to Chicago frequently as I have family and friends in the area. Very bad experience!
Stayed 2 nights in Jun 2025

10/10 Excellent

KIMBERLY R

Lovely!!
Stayed 1 night in Jun 2025