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Four Points by Sheraton Mt Prospect O'Hare

3.0 star property

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Photo gallery for Four Points by Sheraton Mt Prospect O'Hare

Bar (on property)
Front of property
Reception
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Traditional Room, 2 Queen Beds, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Hot Tub
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
2200 S Elmhurst Road, Mount Prospect, IL, 60056
  • Allstate Arena
    ‪4 min drive‬
  • Donald E. Stephens Convention Center
    ‪7 min drive‬
  • Woodfield Mall
    ‪8 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪11 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Traditional Room, 2 Queen Beds, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Traditional Room, 2 Queen Beds, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Free toiletries, hair dryer, towels

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

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  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (1004)
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The price was $137
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includes taxes & fees
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About this property

Four Points by Sheraton Mt Prospect O'Hare

3-star Mount Prospect hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available once per stay.
Four Points by Sheraton Mt Prospect O'Hare offers 93 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Mount Prospect hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Four Points by Sheraton Mt Prospect O'Hare provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite self parking is complimentary.

Four Points by Sheraton Mt Prospect O'Hare is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.
Four Points by Sheraton Mt Prospect O'Hare has a restaurant on site.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Highchair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Extended parking fee: USD 10 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Chicago O'Hare NW
Country Inn Chicago O'Hare NW Mount Prospect
Country NW
Country Chicago O'Hare NW Mount Prospect
Country Inn Chicago O'Hare NW
Four Points by Sheraton Mt Prospect O'Hare Hotel
Four Points by Sheraton Mt Prospect O'Hare Mount Prospect
Four Points by Sheraton Mt Prospect O'Hare Hotel Mount Prospect

Four Points by Sheraton Mt Prospect O'Hare Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 247 out of 497 reviews
Rating 8 - Good. 116 out of 497 reviews
Rating 6 - Okay. 59 out of 497 reviews
Rating 4 - Poor. 36 out of 497 reviews
Rating 2 - Terrible. 39 out of 497 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and clean. Tired if paying for parking. This should be illegal. Like ALL hotels, the pillows SUCK. Biy some real pillows
Stayed 9 nights in Jan 2025

10/10 Excellent

Carmen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a nice calming and relaxing aroma, the minute we walked into the hotel and coming out of our room. Kids enjoyed the pool (not heated, as I like to stay where there is a heated pool, but the pool room was nice and warm) while I enjoyed the Jacuzzi. Comfortable beds.
Stayed 1 night in Feb 2025

10/10 Excellent

Olamilekan

Stayed 1 night in Jan 2025

10/10 Excellent

Erkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy place
Stayed 3 nights in Nov 2024

4/10 Poor

Courtney

Stayed 1 night in Jan 2025

8/10 Good

Marjorie

Stayed 5 nights in Dec 2024

2/10 Terrible

Sharonda

Stayed 1 night in Dec 2024

8/10 Good

Danielle

Stayed 1 night in Dec 2024

10/10 Excellent

Mohd Farhaan Khadar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Olamilekan

Stayed 1 night in Dec 2024

2/10 Terrible

Kymberly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay

When we checked in the hotel, the lady at the front desk lacked customer service. She was staring at me and said okay, pay. I said you didn’t say anything I’m standing here. She was checking her phone notifications in the middle of checking us in. That’s probably the reason she gave us room keys that did not work and to a room that was filthy and yet to be cleaned. I believe the manager of housekeeping is the one who helped us and called the front desk to explain the error. She had to ask her multiple times did she make a mistake. She sent us back down and she gave us another room that had a broken door lock, broken bathroom lock, and multiple issues. The day we were checking out the man at the front desk asked another customer did they have a floor preference, which we weren’t asked that. We didn’t receive a smile, a hello, or anything.
Stayed 1 night in Dec 2024

10/10 Excellent

Oleksii

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Tahja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

David

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Very Limited Amenities, cold unfriendly staff, small room, supplies were not replenished daily. Not accommodating and not a place to stay for more than one night.
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

2/10 Terrible

Camilo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
On Sunday I asked 3 times for a new pillow and on Monday I asked 2 times a new pillow and I never received it. Bathroom disgusting. I need that the hotel return my money. I didn’t rest because they never brought me a new pillow. The phone at room doesn’t work. I had to walk to the lobby to ask the pillow and they made fun of me. This morning I talked with the receptionist and he committed to give me a points but I don’t know how it works
Stayed 2 nights in Nov 2024

8/10 Good

Meghan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was real quit and cleaned only thing was the website said pool was open but it was not when we stayed but the from desk did give us a free meal ticket but she had a group of 3 kids and two adults over all it was nice
Stayed 1 night in Nov 2024

6/10 Okay

Hamidullah

Stayed 1 night in Sep 2024

2/10 Terrible

Hayley

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst hotel, save your money and stay elsewhere

Honestly this was the worst hotel I have ever been to, and for the price they are charging they should be ashamed. It should have been a sign not to check in when the front desk's credit card machines weren't working. The first room we were put into had a funky smell of mold and something else awful, and the maintenance had left an air purifier in the room that looked like it was from the 50s. The shower was literally a hole on the floor with a curtain and some sort of solo wooden bench. After going to the front desk to complain, I was given a second room with two beds. It still smelled but not as bad. The room did not appear to be fully cleaned and the bathroom had a used soap bar in the shower. The toilet rocked when you used it, and the shower knob fell off when you grabbed it. The worst part however was when we found someones cockring in one of the two beds. Needless to say we ended up leaving early the next morning. This hotel was on par with what I would expect from a sleazy $50 motel, not a $150 hotel. Do yourself a favor and AVOID this place.
Stayed 2 nights in Oct 2024

4/10 Poor

Bethany

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly, and my room was a pretty average room. It was clean, but it seemed like the room had previous water damage or something and there were a couple of holes in the walls. My friends, on the other hand, had a nightmare room twice in a row. We all checked out early to stay at a different hotel. So I would say this hotel is hit or miss.
Stayed 2 nights in Oct 2024

4/10 Poor

Joseph

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Advertised as airport hotel with airport shuttle service yet only has one airport run per hour. It’s a bit dingy for the amount of money paid for one night. I’d only recommend it if all the other airport hotels are fully booked.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Geoffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my work, convenient to the airport, rooms are great and staff are very friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Asmeret

Stayed 1 night in Oct 2024