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Best Western Chicago - Downers Grove

2.5 star property

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Photo gallery for Best Western Chicago - Downers Grove

Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Reception
Restaurant
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
$74
includes taxes & fees
Dec 17 - Dec 18

Explore the area

View in a map
3010 Finley Rd, Downers Grove, IL, 60515
  • Place, Yorktown Shopping Center
    ‪19 min walk‬
  • Place, United Center
    ‪28 min drive‬
  • Place, Wrigley Field
    ‪38 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(131 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(61 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Non-Smoking, Microwave and Mini-Refrigerator

  • Sleeps 4

Mini 2 Double Accessible Mobility Accessible Bathtub Microwave Refrigerator Non Smoking

  • Sleeps 4

Mini 2 Double Bed Communication Accessible Microwave Refrigerator Non Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Communication Assistance, Microwave and Mini-Refrigerator

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave and Mini-Refrigerator

  • Sleeps 2

Mini 1 King Accessible Mobility Accessible Bathtub Microwave Refrigerator Non Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Microwave and Mini-Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Corner Room, Microwave and Mini-Refrigerator, Kitchen Sink

  • Sleeps 4

Corner King Suite with Separate Living Area

  • Sleeps 4

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Lobby
SureStay Plus Hotel by Best Western Chicago Lombard
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  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 2,416 reviews
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About this property

Best Western Chicago - Downers Grove

Downers Grove hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Chicago - Downers Grove offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Chicago - Downers Grove features an outdoor pool and a fitness center. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Best Western Chicago - Downers Grove has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Best Western Chicago - Downers Grove has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Reviews

Best Western Chicago - Downers Grove Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 874 out of 1588 reviews
Rating 8 - Good. 384 out of 1588 reviews
Rating 6 - Okay. 172 out of 1588 reviews
Rating 4 - Poor. 75 out of 1588 reviews
Rating 2 - Terrible. 83 out of 1588 reviews

Reviews

8/10 Good

Brad

Stayed 1 night in Sep 2025

4/10 Poor

broderick

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Japhet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Golmehr

Business traveler
Disliked: Staff & service, property conditions & facilities
The property is very old. Walls are paper tin. The location of the room given to me was on the 1st floor literally next to the dining area and lobby so what ever they do you would hear it. I didn’t pick king size bed room and staff told me this is the only room available even though I made the reservation months in advance. Didn’t have a restful night here at all.
Stayed 1 night in Sep 2025

10/10 Excellent

Luis Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very clean rooms, excellent breakfast and the staff was very helpful
Stayed 6 nights in Aug 2025

6/10 Okay

Andrea

Liked: Cleanliness, property conditions & facilities
The hotel facilities are in good condition. Chose this hotel for location and breakfast includes.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rhonda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room n stuff amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Christina

Traveled with family
Liked: Staff & service, room comfort

Nice for price

Nice stay for the price, but carpet and rooms need to be updated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Luann

Stayed 2 nights in Aug 2025

10/10 Excellent

Brandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Destiny

Traveled with pets, Traveled with family
Liked: Staff & service
Property was decent for the price. Staff was lovely, but the hotel did have a bad smell in the dog area. I understand it can be a lot to manage pets in a hotel, but it would be great to do some deeper cleaning. Could also use some updates to the room
Stayed 1 night in Aug 2025

10/10 Excellent

LaShawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The barking dogs was unpleasant
Stayed 2 nights in Sep 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

beth

Stayed 2 nights in Sep 2025

10/10 Excellent

caitlin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
:)
Stayed 2 nights in Sep 2025

6/10 Okay

Virginia

Traveled with family
Liked: Amenities
Great price and convenient location
Stayed 2 nights in Sep 2025

10/10 Excellent

Erick, Detroit

Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly staff
Stayed 2 nights in Sep 2025

2/10 Terrible

Chad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Noisy night, little sleep!!

Don't stay in room #110 if you want any rest because you hear EVERYTHING. It's right next to the lobby so its noisy and people have no consideration for others, even at 10:30 at night when your trying to sleep. It was awful, to the point where I had to call the front desk and complain. The room and hotel was fine for an overnight stay and the staff was friendly, and bent over backwards to accommodate my needs. I also told them that the AC unit needed looked at because it was extremely loud every time it kicked on. To the point where it kept me up. I got only 5 hours of sleep. They did write up a work order for maintenance as I was telling them about this issue.
Stayed 1 night in Sep 2025

2/10 Terrible

Aatia

Stayed 3 nights in Sep 2025

8/10 Good

Denice

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jerome

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Tauran

Didn't stay there because it was the wrong location and wouldn't give a refund or change location, so i would give it a 0 times 1000 for no consideration.
Stayed 1 night in Aug 2025

10/10 Excellent

Jenniferth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad me gusto mucho por el precio todo era muy agradable, habitacion limpia y comoda, desayuno bastante decente, personal amable la zona esa genial mucho comercio cerca, volveria sin pensarlo
Stayed 3 nights in Aug 2025