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Chicago Marriott Naperville

3.5 star property

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Photo gallery for Chicago Marriott Naperville

Terrace/patio
View from property
Banquet hall
Lobby
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Pool
  • Gym
  • Bar
  • 24/7 front desk
$170
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
1801 North Naper Boulevard, Naperville, IL, 60563
  • Morton Arboretum
    ‪4 min drive‬
  • Riverwalk Park
    ‪7 min drive‬
  • College of Dupage
    ‪8 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down comforters, desk, laptop workspace

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds

  • 264 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, desk, laptop workspace

Executive Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds

8.0 out of 10
Very good
(7 reviews)
  • 264 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

Chicago Marriott Naperville

3.5-star Naperville hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free wired internet in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Weekly housekeeping is available.
Chicago Marriott Naperville offers 424 accommodations with iPod docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. Smart televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Chicago Marriott Naperville features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 81991 square feet (7620 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Chicago Marriott Naperville is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Artisan Table - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Starbucks - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); free wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Artisan Table
  • Starbucks

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center (81,991 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPod dock
  • Netflix
  • Pay movies
  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Marriott Naperville
Chicago Marriott Naperville Hotel
Marriott Naperville Chicago
Naperville Chicago Marriott
Holiday Inn Naperville
Marriott Chicago/Naperville Hotel Naperville
Chicago Marriott Naperville Hotel
Chicago Marriott Naperville Naperville
Chicago Marriott Naperville Hotel Naperville

Chicago Marriott Naperville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 451 out of 711 reviews
Rating 8 - Good. 159 out of 711 reviews
Rating 6 - Okay. 52 out of 711 reviews
Rating 4 - Poor. 27 out of 711 reviews
Rating 2 - Terrible. 22 out of 711 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to restaurants
Stayed 2 nights in May 2025

8/10 Good

Niki

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel staff were polite, friendly, helpful and great at check in. Our room service staff went above and beyond to accommodate us and were so lovely. We had a negative experience at Sunday buffet breakfast, where we were seated at the end of a large table where there was clearly a large group sitting there. The restaurant was busy, but the staff seated us there. As I waited at the table, my daughter was getting breakfast when a man sat in her seat. I politely told him my daughter was sitting there, and the man next to him told me “too bad, we were here first, we are not moving”. I was quite upset by this and then asked to be moved to a different table. I would have preferred to wait then deal with difficult customers. Our room was nice. But we found the floor had not been cleaned well. There was broken plastic on the floor, a rolled up sock from the previous guest that had not been cleaned or removed. I strongly doubt the floor was cleaned. We also found a sea shell on the bathroom vanity. The bed was comfortable and we had a good night’s rest.
Stayed 2 nights in May 2025

10/10 Excellent

Antwan

Stayed 1 night in May 2025

8/10 Good

Zia, Saint Louis

Stayed 1 night in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Typical Marriott quality stay, nice. Staff took away breakfast a bit too soon on one of the days of our conference. However, we stayed a few scant minutes over in a ballroom the previous night so I guess it was perhaps retaliatory or staff was not prepared for the event next door to us. Either way, we may book again. All of our midwestern state guest were pleased
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to visit
Stayed 1 night in Apr 2025

8/10 Good

Detria, Chicago

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine but aid for breakfast through Expedia staff could not see. Overall would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Antinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Danya

Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice atmosphere to be in!
Stayed 2 nights in Apr 2025

10/10 Excellent

Sonya

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marriott-Naperville Visit

Great stay! Very Clean! Staff was friendly and professional! No wait for check-in or eateries.
Stayed 2 nights in Apr 2025

10/10 Excellent

Felecia

Stayed 1 night in Apr 2025

8/10 Good

Detria, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall property was very nice. Hotel aesthetic was very pleasing. I would definitely stay again! Pool area was nice. Several times people almost slipped. Would loved to see this area better kept. Other than that we had a good time.
Stayed 1 night in Mar 2025

10/10 Excellent

Felecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

jaime

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Rooms were fine. Comfortable beds. Tiny bathroom. Free parking was nice. Starbucks was nice. Housekeeping came in even with the do not disturb sign on the door. Luckily the door was latched from inside or I wouldn’t have been happy since my child was in the middle of changing near the door. Nice big lobby.
Stayed 2 nights in Mar 2025

6/10 Okay

Anuradha

Stayed 1 night in Mar 2025

10/10 Excellent

Isabel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Laurie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and friendly staff, very clean rooms, and hotel food was delicious!! Meeting rooms were excellent for our conference!
Stayed 2 nights in Mar 2025

10/10 Excellent

Silvestro

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexis

Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Stayed 1 night in Feb 2025