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Best Western Joliet Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Joliet Inn & Suites

Lobby sitting area
Lobby
Indoor pool, open 7:00 AM to 9:00 PM, sun loungers
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
$98
includes taxes & fees
Nov 5 - Nov 6

Explore the area

View in a map
4380 Enterprise Drive, Joliet, IL, 60431
  • Place, Joliet Junior College
    ‪3 min drive‬
  • Place, Hollywood Casino Joliet
    ‪8 min drive‬
  • Place, Harrah's Casino
    ‪12 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(36 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 349 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.4 out of 10
Very good
(18 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

8.6 out of 10
Excellent
(7 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

  • 348 sq ft
  • Sleeps 4
  • 1 Queen Bed

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About this property

Best Western Joliet Inn & Suites

Joliet hotel with indoor pool
An indoor pool, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Change of towels is available on request.
Best Western Joliet Inn & Suites offers 60 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

55-inch flat-screen televisions come with premium satellite channels and Netflix. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. Business amenities consist of a 24-hour business center, meeting rooms, and coworking spaces. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in August 2024.

Best Western Joliet Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Books
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • In a nature reserve
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1999
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Renovated entire property - August 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 7:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

BEST WESTERN Joliet
BEST WESTERN Joliet Inn
Joliet BEST WESTERN
Best Western Joliet Hotel Joliet
Best Western Joliet Inn And Suites
Best Joliet & Suites Joliet
Best Western Joliet Inn & Suites Hotel
Best Western Joliet Inn & Suites Joliet
Best Western Joliet Inn & Suites Hotel Joliet

Best Western Joliet Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 90 out of 173 reviews
Rating 8 - Good. 49 out of 173 reviews
Rating 6 - Okay. 19 out of 173 reviews
Rating 4 - Poor. 11 out of 173 reviews
Rating 2 - Terrible. 4 out of 173 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Cherea

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Donnice

Liked: Cleanliness, property conditions & facilities
Everything is good
Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somewhat older property but clean and in a good location. The AC/heating unit was noisy, but I used the controls to limit the run time.
Stayed 1 night in Jul 2025

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person in the next room was a VERY loud snorer.
Stayed 1 night in Jul 2025

8/10 Good

Antonia

Stayed 8 nights in Jul 2025

10/10 Excellent

Eugene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Stayed 3 nights in Jul 2025

8/10 Good

Lisa

Business traveler
Liked: Staff & service, property conditions & facilities
This hotel is right off the highway but still very quiet. My bed was very comfortable and the room was clean. It has a small but long pool so I was able to swim some laps. Nobody else was using the pool.
Stayed 1 night in Jul 2025

6/10 Okay

Jacob

Stayed 1 night in Jul 2025

4/10 Poor

April

Stayed 1 night in Jun 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff clean rooms and pool area
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Demetrius

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, comfortable place
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Sucks

Person that did check in was awfully rude to stay was uncomfortable the only thing that was pretty good about the hotel was morning breakfast with the lady so sweet other than that service sucks couldn't even get more than one towel for our bedroom when it's two for stay will not be coming back
Stayed 1 night in Jul 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Easy check-in, clean rooms. The only issue was not the hotel itself, but the smell of pot was next level. However, we only smelled it when checking in and not on our floor or our room.
Stayed 1 night in Jul 2025

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities

Surprising Good Value

Better than average. Comfortable bed. Breakfast area well planned and stocked.
Stayed 1 night in Jun 2025

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Eva

Liked: Cleanliness
It was cool
Stayed 4 nights in Jun 2025

8/10 Good

Yetta

Liked: Cleanliness, amenities, property conditions & facilities
Better than I expected.
Stayed 1 night in Jun 2025

10/10 Excellent

Mandi

Stayed 1 night in Jun 2025

10/10 Excellent

Stephan

Stayed 2 nights in Jun 2025

4/10 Poor

dan

Traveled with family
Disliked: Staff & service, property conditions & facilities
Did not like our stay at all. Room was not very clean , problems with TV, pool towels were the size of a hand towel(and stained) breakfast are was crowded with too many tables and floor was incredibly sticky. Would not stay again. Employees not very professional to say the least.
Stayed 1 night in Jun 2025