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The Chicago Hotel Collection Ambassador Gold Coast

4.0 star property

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Photo gallery for The Chicago Hotel Collection Ambassador Gold Coast

Terrace/patio
Lobby
Front of property - evening/night
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
  • Pet friendly
$205
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
1301 N State Pkwy, Chicago, IL, 60610
  • Michigan Avenue
    ‪8 min walk‬
  • Chicago History Museum
    ‪10 min walk‬
  • Navy Pier
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Penthouse

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Studio Suite, 1 Bedroom

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, Terrace, City View

Signature Suite, Terrace, City View | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Signature Suite, Terrace, City View

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Junior Studio Suite

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, Terrace

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Signature Suite, Terrace

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Junior Studio Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed, Roll-in Shower

  • Sleeps 3
  • 1 King Bed

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About this property

The Chicago Hotel Collection Ambassador Gold Coast

4-star hotel in Downtown Chicago
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, conference space, and a 24-hour front desk are onsite. Housekeeping is available on request.
The Chicago Hotel Collection Ambassador Gold Coast offers 279 air-conditioned accommodations with safes and hair dryers. Beds feature Frette Italian sheets and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and a fireplace in the lobby. Onsite parking is available (surcharge).

The Chicago Hotel Collection Ambassador Gold Coast is a smoke-free property.

The Ambassador Room - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.15 miles (USD 40 per night)
  • Valet parking on site (USD 75 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Ambassador Room

Things to do

  • 24-hour gym
  • Evening entertainment

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 1926
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay movies

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 75 per night (in/out privileges)
  • Nearby parking fee: USD 40 per night (656 ft away)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Chicago PUBLIC
Ambassador Chicago Hotel
PUBLIC Hotel
PUBLIC Hotel Chicago
Ambassador East Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Public Chicago Hotel Chicago
PUBLIC Chicago Hotel
Ambassador Chicago
The Ambassador Chicago
Ambassador Hotel Chicago

The Chicago Hotel Collection Ambassador Gold Coast Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 601 out of 1146 reviews
Rating 8 - Good. 233 out of 1146 reviews
Rating 6 - Okay. 132 out of 1146 reviews
Rating 4 - Poor. 94 out of 1146 reviews
Rating 2 - Terrible. 86 out of 1146 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plenty of character in iconic neighborhood

Was a quick overnight stay in a convenient location but parking was not cheap
Stayed 1 night in Jun 2025

6/10 Okay

Hannah

Traveled with family
Update: they did eventually refund me Booked two rooms through two separate reservations. They had only one reservation. They were full and I could not re-book the original room. They promised me they’d refund me for the second room since they’d lost the first one and I didn’t want our family split between two hotels. Hotels.com must speak with their manager to confirm the refund. However no on answers the phone here. Both the representative from Hotels.com and I have called multiple times seeking the resolution that I was promised at the desk.
Stayed 1 night in May 2025

6/10 Okay

Kara

Stayed 1 night in Jun 2025

2/10 Terrible

Shiyi

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Ryan

Stayed 1 night in Jun 2025

10/10 Excellent

Kurt and Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Front desk staff! All staff was very friendly and location was wonderful 😀
Stayed 1 night in Jun 2025

2/10 Terrible

Robert

Stayed 1 night in Jun 2025

6/10 Okay

rod

Stayed 1 night in May 2025

10/10 Excellent

Polina

Traveled with group
Great time, nice room. They don’t have a restaurant but the breakfast was nice and the service was friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Carl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, but one comment. The electrical outlets were old and could not keep a plug in device in place. I suggest that the devices be changed out next to the bed and desk. we enjoyed our stay and always like the Ambassador. thanks.
Stayed 3 nights in Jun 2025

8/10 Good

Kelli

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall a nice, convenient place to stay. The neighborhood is lovely and it’s easy to get to the hotel and park the car with the valet. Rooms are spacious but could use a little updating. Front desk staff could be more helpful. I waited for at least 2-3 minutes while they were on the phone with someone. Convenient, tasteful bar area with friendly bartenders. Though that area of the lobby and bar always smell of cigarette smoke.
Stayed 1 night in Jun 2025

8/10 Good

Takako

Stayed 1 night in Jun 2025

4/10 Poor

Agustin

Disliked: Cleanliness, property conditions & facilities
Check in was late , they only gave me 1 bottle of water,
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and elegant.
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The extra charge for breakfast seemed a bit excessive. However, they give you drink tickets to use at the bar which makes it totally worth it. The bartenders are excellent and make "real" drinks.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resort fee should be optional

Amenities fee was exorbitant, especially when I didn’t use most of the amenities. But I wasn't given the opportunity to refuse the amenities package, which was for two people - I was traveling solo. Breakfast was good, room was clean and quiet, bed was comfortable.
Stayed 3 nights in Jun 2025

4/10 Poor

William

Stayed 1 night in Jun 2025

4/10 Poor

Brandon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was okay but it definitely wasn’t worth the money we spent. The ENTIRE TIME we couldn’t even go on the tv because the only way to go on YouTube or any other apps is if you connect to google chromecast and it literally wouldn’t even let us. We called the front desk and they sent up maintenance but he also couldn’t help us out, we even called the number it gave us for troubleshooting and they couldn’t help us out either.
Stayed 1 night in Jun 2025

8/10 Good

Brett

Stayed 3 nights in Jun 2025

8/10 Good

Jaimal

Traveled with partner
Liked: Cleanliness, amenities
Hotel is in a good safe location north of the loop close to the lake shore. A CTA station is 5 minutes away and serves many key locations like wrigley field and the river. We used it more than any other line during our 3 day stay. Parking is limited and the hotel charges $75 a night for valet parking We booked other parking nearby at a much cheaper rate. We were upgraded to a deluxe king and the additonal space was welcome. Shower was excellent though there was no plug in the sink making shaving difficult. Bed was comfortable and there was a wireless and usb charging point as part of the clock. An additonal socket was on the otherside of the bed. Breakfast was very good with an excellent selection of baked, hot and cold options. The only item that we were not happy about was the additional mandatory $89 charge per night that we had to pay on top of the room only charge. This charge included breakfast for 2, 2 drinks in the bar and 6 bottles of water per night. When considering the basic cost of these items we may have just broken even. Overall we liked the hotel and its location but felt a slightly sour taste due the additional charges.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
Perfect location in beautiful neighborhood.
Stayed 1 night in Jun 2025

10/10 Excellent

Elie

Stayed 2 nights in Jun 2025

2/10 Terrible

Farida

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Hotel was dirty. No tissue in the bathroom. They did not send any to the room even after request. Room & bathroom was so dirty. Staff was never willing to help.
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jun 2025