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Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a coffee shop/cafe. A swim-up bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Mahahual hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance.

Matan Ka'an hotel By Guruhotel is a smoke-free property.

  • Safe-deposit box at front desk
  • Luggage storage
  • Number of outdoor pools - 1
  • Rooftop terrace
  • Breakfast available (surcharge)
  • Concierge services
  • Number of swim-up bars - 1
  • 24-hour front desk
  • Laundry facilities
  • Tours/ticket assistance
  • Total number of rooms - 39
  • Number of floors - 3
  • Free WiFi
  • Pool sun loungers
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Garden
  • Swimming pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Room Amenities

Matan Ka'an hotel By Guruhotel offers 39 accommodations with air conditioning. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Daily housekeeping
  • Premium bedding
  • Bidet
  • Flat-panel TV
  • Free WiFi
  • Towels provided
  • Number of beds 2
  • Bed sheets not available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning.

Spa Services

  • Massages

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 16.29 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 120 to 150 for adults, and MXN 120 to 150 for children
  • Pet fee: MXN 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Pets allowed in specific rooms only

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of MXN 150 per pet, per stay
  • Pets cannot be left unattended
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Pool access available from 10:00 AM to 10:00 PM.

Only registered guests are allowed in the guestrooms.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Ka'an
  • Koox Matan Ka'an
  • Koox Matan Ka'an Hotel
  • Koox Matan Ka'an Hotel Mahahual
  • Koox Matan Ka'an Mahahual
  • Matan Hotel
  • Matan Ka'an Hotel
  • Koox Matan Ka'An Hotel Mahahual, Mexico - Costa Maya
  • Matan Ka'an Hotel Mahahual
  • Matan Ka'an Mahahual
  • Matan Ka'an
  • Hotel Matan Ka'an Hotel Mahahual
  • Mahahual Matan Ka'an Hotel Hotel
  • Hotel Matan Ka'an Hotel
  • Koox Matan Ka'an Hotel
  • Matan Ka'an Hotel
  • Matan Ka'an By Guruhotel
  • Matan Ka'an hotel By Guruhotel Hotel
  • Matan Ka'an hotel By Guruhotel Mahahual
  • Matan Ka'an hotel By Guruhotel Hotel Mahahual

Hotel Reviews

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