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Hotel Indigo Chester by IHG

4.0 star property

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Photo gallery for Hotel Indigo Chester by IHG

Enjoy dining in a stylish space with a central bar, stove, and display case.
Traditional architecture meets classic style in this historic building.
Relax in a spacious room with a large bed, seating area, and stunning views.
Relax on the balcony with a clear view of the historic building, featuring a glass railing and comfortable seating for two.
Relax in our spacious lobby with a central seating area, large windows, and a cozy fireplace.

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
Grosvenor Park Road, Chester, England, CH1 1QQ
  • Chester Cathedral
    ‪8 min walk‬
  • Chester City Walls
    ‪12 min walk‬
  • Chester Racecourse
    ‪16 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(57 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony (Premium)

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, in-room safe, desk

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Hotel Indigo Chester by IHG

4-star Chester hotel close to Chester City Walls
A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite.
Hotel Indigo Chester by IHG offers 75 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. This eco-certified hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

Hotel Indigo Chester by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Hotel Indigo Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Hotel Indigo Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo

Hotel Indigo Chester by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 804 out of 1008 reviews
Rating 8 - Good. 144 out of 1008 reviews
Rating 6 - Okay. 38 out of 1008 reviews
Rating 4 - Poor. 12 out of 1008 reviews
Rating 2 - Terrible. 10 out of 1008 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with very friendly and informative staff. We stayed just one night but would be happy to stay here again if we visit Chester again.
Stayed 1 night in Apr 2025

8/10 Good

Christopher, Malvern

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant and food offer was limited by an unhealthy obsession with beef steak
Stayed 2 nights in Apr 2025

2/10 Terrible

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break

We had a good stay at the indigo, we used it as a base to explore chester. Its l9cation was very good. Staff were all friendly room was very clean a nd comfortable. Bit of a walk to the peper st car park about 10 minutes but ita not a big deal.
Stayed 2 nights in Apr 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, nice room, nice touch having some comp

Nice hotel, nice room, nice touch having some complimentary drinks and snacks in the room. Breakfast was good. Only down side is not parking onsite and closest parking not close
Stayed 1 night in Apr 2025

10/10 Excellent

Misha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was really lovely all the staff were really friendly and helpful, the hotel is kept to a high standard throughout. The location is perfect to get into the centre within walking distance and only 10 minutes from chester zoo
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, rooms are nice, staff members went above and beyond for us aswell!
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Stayed 1 night in Apr 2025

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great as were the staff. Breakfast was inedible unfortunately. A lot of people were sending their’s back too. But overall I would highly recommend the hotel and just steer clear of the “cooked to order items” on the breakfast!
Stayed 1 night in Apr 2025

8/10 Good

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Chandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with nice amenities

Lovely hotel with nice amenities conveniently located.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Chester

Amazing stay yet again. The staff are really helpful and the room was lovely and clean. Best hotel in Chester bar none!
Stayed 1 night in Apr 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, the service and the people working there. Only drawback was the car park is a pretty good walk away. Not a problem though. Just warning people that are driving in to unload your luggage before you go to the car park. Thank you for a great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very helpful staff throughout our visit. Lovely modern room with a fantastic balcony. Good breakfast. However overpriced within the bar and restaurant. Would definitely return.
Stayed 2 nights in Apr 2025

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eliani

Stayed 8 nights in Mar 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very pleasant.
Stayed 1 night in Mar 2025

10/10 Excellent

Henry

Stayed 1 night in Feb 2025

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property great staff. Loved the breakfast in the restaurant too. Super convenient for us visiting family, perfectly located for everything we needed. Car parking was a bit of a pain in the Pepper Street car park and very difficult to get out (more instructions from hotel staff may have helped) - we would probably find alternative parking another time. However, absolutely wonderful stay in the hotel and will definitely be returning.
Stayed 2 nights in Mar 2025

10/10 Excellent

AAnne

Liked: Cleanliness
The staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel from staff through to food and drink and the rooms are lovely
Stayed 1 night in Mar 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

We had a fantastic stay,got a twin room for two adults and two children.The room was beautiful and the location was perfect!!Beuatuful breakfast with a wide selection to choose from and excellent service.Lovely touch with popcorn and drinks in the room which the kids were happy with.Overall perfect and will be back
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
First time staying here and would come back.Highly recommended
Stayed 1 night in Mar 2025