In addition to a full-service spa, Grosvenor Pulford Hotel & Spa features an indoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a fitness center, a sauna, and spa services. Complimentary uncovered self parking is available on site, along with a car charging station.
Grosvenor Pulford Hotel & Spa is a smoke-free property.
Grosvenor Pulford Hotel & Spa offers 73 accommodations with coffee/tea makers and slippers. LCD televisions come with digital channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Chester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Palm Court Restaurant - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Nelsons Bar - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.
Spa By Kasia has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 18
Check-out time is 11:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Service animals are allowed
Service animals are exempt from fees/restrictions
Credit card pre-authorization
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Debit cards
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.