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Get an overview of this hotel
4-star Chester hotel walkable to Chester Cathedral

Popular property highlights

Free WiFi
Restaurant
Indoor pool
Business center
Laundry facilities

Location

Located in the heart of Chester, this spa hotel is within a 10-minute walk of Chester Cathedral, Grosvenor Museum, and Chester Racecourse. Roman Amphitheatre and Chester Zoo are also within 6 mi (10 km). Chester Station is 17 minutes by foot and Bache Station is 27 minutes.

Hotel Features

This smoke-free hotel features a full-service spa, a restaurant, and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Room Amenities

All 160 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Egyptian cotton sheets and electric kettles are standard, as are flat-screen TVs with digital channels.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 15.95 per person (approximately)
  • Self parking fee: GBP 10 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at midnight

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, onsite parking, and high chair

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds, onsite parking, and high chair. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

Credit card pre-authorization

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Staffed front desk

LGBTQIA friendly

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Parking height restrictions apply

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Pool access available from 6:30 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).

Hotel Names

  • Chester Crowne Plaza
  • Crowne Plaza Chester
  • Crowne Plaza Hotel Chester
  • Crowne Plaza Chester Hotel Chester
  • Crowne Plaza Chester Hotel
  • Crowne Plaza Chester Hotel
  • Crowne Plaza Chester Chester
  • Crowne Plaza Chester Hotel Chester

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Amenities

Property Features

In addition to a full-service spa, Crowne Plaza Chester features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site at this 4-star property. Event facilities measuring 10269 square feet (954 square meters) include a conference center. This eco-friendly hotel also offers a sauna, spa services, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crowne Plaza Chester is a smoke-free property.

  • Couples/private dining
  • Bar/lounge
  • Coffee/tea in common areas
  • Elevator
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Business center
  • Spa treatment room(s)
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 1989
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Self parking (surcharge)
  • Sauna
  • Health club
  • Smoke-free property
  • Computer station
  • Swimming pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 954
  • Spa services on site
  • Number of meeting rooms - 11
  • Luggage storage
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 10269
  • Conference center
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 160
  • Television in common areas
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Crowne Plaza Chester offers 160 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and hair dryers. This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Wheelchair accessible
  • Free newspaper
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Egyptian-cotton sheets
  • Deep soaking bathtub
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Free tea bags/instant coffee
  • Laptop-friendly workspace
  • Braille signage
  • Raised toilet seat
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Wheelchair-width doorways

Parking

Self parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

English breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekends.

Stables Bar & Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Spa Services

Crowne Spa Chester has 3 treatment rooms. Services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Ziplining nearby
  • Mountain climbing nearby

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