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Central Jakarta

"the white light around lobby and around the hotel is not calming. the in-room safe was not working. the hotel is due for a refresh and refurbishment. I wish the staff can be more customer oriented and takes more initiative. They are courteous and warm, just lack initiative."

"Easy for public buses and the underground train, good location, excellent staff."

"Amazing stay with Pan pacific"

"Just another Hyat .. perhaps a bit unpersonal, with few areas for small group meetings. The place felt industrial, although very clean and pompous with great service."

"Hotel is conveniently located to my partners office. Front desk staff is very unstaff. One front desk officer attending to a long queue of check in guest. The remaining staff are hiding inside the staff office. No coordination, no teamwork, no job commitments. Very shameful."

"Cockroaches all over the room."

"Great service!!!! Room was very nice for price, so good value. Restaurant and full bar. Room had no natural light but how long do you stay in the room actually. It’s a very good location in central Jakarta. Recommend!"