Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3.0 star property

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Photo gallery for Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Relax by the pool surrounded by comfortable lounge chairs and lush greenery.
Two single beds with white linens and dark headboards, a bedside table with a lamp, and a flat-screen TV.
Experience the sleek, modern design of this urban hotel, featuring a flat roof and a mix of brick and glass facade.
Enjoy a diverse selection of international cuisine at our buffet, featuring fresh fruits, cheeses, and prepared dishes.
Stroll through the beautifully landscaped outdoor area, surrounded by lush plants and vibrant flowers, and take a seat on the bench under the shaded umbrella.

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Parking available
  • Pet friendly

Explore the area

Map
1300 Carter St, Chattanooga, TN, 37402
  • Chattanooga Convention Center
    ‪2 min walk‬
  • Chattanooga Choo Choo
    ‪12 min walk‬
  • Tennessee Aquarium
    ‪2 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪15 min drive‬

Room options

Suite, 1 King Bed, Kitchen

8.6 out of 10
Excellent
(22 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

8.0 out of 10
Very good
(4 reviews)
  • 625 sq ft
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

Standard Suite, Kitchen

8.6 out of 10
Excellent
(4 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Suite, Multiple Beds, Kitchen

8.0 out of 10
Very good
(59 reviews)
  • 412 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

8.8 out of 10
Excellent
(49 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

8.0 out of 10
Very good
(6 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3-star hotel in Downtown Chattanooga
An indoor pool, a 24-hour fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, a business center, and conference space.
Staybridge Suites Chattanooga Downtown - Convention Center by IHG offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Staybridge Suites Chattanooga Downtown - Convention Center by IHG provides a hot tub and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 240 square feet (22 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a picnic area, and a fireplace in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Staybridge Suites Chattanooga Downtown - Convention Center by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 240 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Chattanooga Downtown Convention Center
Staybridge Suites Convention Hotel Chattanooga Downtown Center
Staybridge Suites Chattanooga Downtown Convention Center Hotel
Staybridge Suites Chattanooga Downtown Convention Center

Staybridge Suites Chattanooga Downtown - Convention Center by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 450 out of 1016 reviews
Rating 8 - Good. 271 out of 1016 reviews
Rating 6 - Okay. 152 out of 1016 reviews
Rating 4 - Poor. 70 out of 1016 reviews
Rating 2 - Terrible. 73 out of 1016 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Angela

Traveled with family
Liked: Staff & service, amenities
The rooms had a bad smell in them, the 1st room we had the AC didn't work but they immediately moved us to a different room. The furniture was outdated. The main reason we booked there was because of the indoor pool but it was so cold we couldn't even stand to get in for long, as soon as we felt it we were out. I have stayed at alot if hotels and for the price this one was not worth it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joshua

Stayed 2 nights in Apr 2025

8/10 Good

Gerald

Stayed 1 night in Apr 2025

2/10 Terrible

Christina, Sarnia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hot tub was cold and brown, and once I asked the front desk about it, he said it needed to be drained for maintenance. We had specifically booked a hotel with a hot tub because it was Easter and the kids were excited. There were bandaids and clumps of hair the size of my fist allover the pool deck. My son who is 9 and loves swimming refused to swim because of "germs" - That's a first, ever. It was that gross in there. Our 13 year old couldn't sit and watch tv on the pull out without it starting to close up on her, and the mattress was ripped all down the entire side. It was 3 inches thick with springs and it woke everyone up in the bedroom everytime she moved, all night long. Front desk told me I would be paying a $90 rate because of these issues, and once I got home and checked the charge - they didn't! I emailed them and they haven't replied and it's been a week. Lastly, although other guests activities aren't the hotel's responsibility, the walls were so thin that my kids and I heard people screaming having sex ALL NIGHT, MULTIPLE TIMES and it scared them. So the walls are very thin!
Stayed 1 night in Apr 2025

6/10 Okay

Sarah

Disliked: Staff & service

Not my favorite stay

They charged for parking, and employees didn’t give a warm welcome. Charge high prices for their drinks. And amenities were ok, they could use some updating
Stayed 2 nights in Apr 2025

10/10 Excellent

Heather Bradshaw

Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
The beds wasnt verg comfortable and they had 4 guest but only enough tows for 2 and you have to gonto front dest ask for more
Stayed 1 night in Apr 2025

10/10 Excellent

SHONDA, Starkville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with a family. Especially if you have an event at convention center.
Stayed 2 nights in Apr 2025

10/10 Excellent

Wilfredo

Stayed 1 night in Apr 2025

10/10 Excellent

Stacey

Stayed 1 night in Apr 2025

8/10 Good

Jan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located beside the Chattanooga Convention Center downtown, all amenities within walking distance.
Stayed 2 nights in Apr 2025

8/10 Good

Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was walkable to the free bus. The noise from the street was terrible and especially botherson at night. But we enjoyed the amenities and the room was nice and big and clean. Will definitely consider staying again when we come back to chattanooga
Stayed 2 nights in Apr 2025

10/10 Excellent

Wilfredo

Stayed 1 night in Apr 2025

6/10 Okay

Amanda

Stayed 2 nights in Apr 2025

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience was pleasant. The room was nice and fully equipped. Comfortable beds Breakfast was good. Nice courtyard and common area. I can only complain about 1 thing and that is the AC unit in our room was extremely loud and sounded like it was vibrating the walls. I would recommend this place. And I would stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

Jena

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service

Ok oversll

Pool water was very cold. Hot tub water was as warm as the pool should have been.. not hot at all.
Stayed 1 night in Apr 2025

10/10 Excellent

Lynea

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

4/10 Poor

Kelli

Liked: Cleanliness, property conditions & facilities
We stayed here for my son’s graduation from linemen school for two nights. They apparently had planned plumbing maintenance that left us without water for hours. And no one could really answer any questions. It was only a walk across the street to the convention center for graduation but the inconvenience of not being able to shower after a day in the sun was not what I was expecting.
Stayed 2 nights in Apr 2025

4/10 Poor

Tangela

Traveled with group, Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I reserved a room because it was literally across from where we had to go for a tournament. The beds were hard, there were roaches in the room, coffee was never hot, and I literally had to shake my clothes out just to make sure I didn’t bring any food unwanted guests back home with me
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was super nice. I liked the separated areas
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Stayed 2 nights in Apr 2025

8/10 Good

Cassie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this location due to event at convention center across the street. Nice location, parking & pet friendly. Breakfast was good. Only issue was not having towels ready at pool, had to ask front desk & wait for a bit when daughter was OVER SWIMMING. Not a big issue, just a slight inconvenience.
Stayed 2 nights in Feb 2025

8/10 Good

terry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was nice and the rooms were nice. The problem was with one of the assistant managers that was at the front desk on Friday April 11th around 3pm being very rude and not giving clear instructions on where to park. The guys name was Adam he was very rude and mean spirited.
Stayed 2 nights in Apr 2025