Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

2.5 star property

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Reception
Point of interest
Suite, Multiple Beds (Dry Bar) | 1 bedroom, premium bedding, pillowtop beds, individually furnished
Point of interest
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3710 Modern Industries Pkwy, Chattanooga, TN, 37419
  • Ruby Falls
    ‪4 min drive‬
  • Lookout Mountain Incline Railway
    ‪6 min drive‬
  • Tennessee Aquarium
    ‪8 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪21 min drive‬

Room options

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds (Dry Bar)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Wet Bar)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(31 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

Standard Room

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

Hotel in Lookout Valley
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG offers 92 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 25-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Chattanooga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG features an indoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and express check-out. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chattanooga-Lookout Mtn
Holiday Inn Express Hotel Chattanooga-Lookout Mtn
Holiday Inn Express Hotel Suites Chattanooga Lookout Mtn
Holiday Inn Express Hotel Suites Chattanooga Lookout Mtn by IHG

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 471 out of 1005 reviews
Rating 8 - Good. 258 out of 1005 reviews
Rating 6 - Okay. 147 out of 1005 reviews
Rating 4 - Poor. 86 out of 1005 reviews
Rating 2 - Terrible. 43 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Samantha

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
There were black hairs all over our towels. We checked in for four people and there were not even enough towels in the hotel room for our family.
Stayed 1 night in Apr 2025

8/10 Good

Crystal

Traveled with family
Liked: Staff & service, room comfort

Not bad but a little pricey

We stayed twice in a week on a trip to Florida. The first stay wasn’t so great. The bath tub was dirty. Our room was right by the elevator and pool and was loud all night. The door didn’t close properly which was a bit scary. The second stay was much better. The receptionist was way kinder and our room was better. Bath tub was also dirty.
Stayed 1 night in Mar 2025

6/10 Okay

Donna

Within 10 minutes of us getting into our room, the fire alarm went off. Someone had cooked a cinnamon roll too long in the microwave. We had to walk outside until the fire dept told us it was ok to go back to our rooms. The manager had the key to turn off the alarm but he wasn’t there. The staff did the best they could under the circumstances. Our room was on the first floor directly across the pool and elevator. Very noisy throughout the night.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed

Room was rundown, small TV, bed wasn’t comfortable, and bathroom wasn’t fully clean (floor not mopped, hairs in corners, shower rod broken). I overheard others at breakfast with similar complaints. Also, the service at breakfast was very slow one morning, but fine the next. We won’t be staying here again.
Stayed 3 nights in Mar 2025

6/10 Okay

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities

Snowbirds going home

The hotel was in a good location and was easy to find and get around town. Easy check in and a great breakfast lady who kept everything clean and full. However the bed was uncomfortable. Sagging in the middle and needs to be replaced. The shower did not have hot water, it was just luke warm. If those items were fixed it would have been a 5 star stay
Stayed 2 nights in Mar 2025

6/10 Okay

Richard

Traveled with partner
Liked: Staff & service, amenities
Hotel was very outdated
Stayed 1 night in Mar 2025

10/10 Excellent

Chad

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ida, Thonotosassa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

8/10 Good

Shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and convenient to the places we were there to see. Friendly staff! Shower curtain didn’t quite fit right so there was a flood of water on floor when you showered. Cleaning staff came in while we were out and did not close our door all the way or didn’t make sure door was closed. Nothing was missing. Just did not like the fact we came back to an open door. We would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Edwin

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Cal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is next to the highway So we knew that it would be nosy so we asked the check in person if we could have a room on the opposite side of the highway. The check in person didn’t even try to help us. Also one morning they ran out of almost all of the breakfast items.
Stayed 3 nights in Mar 2025

6/10 Okay

john

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Nazreen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

They refused to clean our room and stated they clean every 3 days and that was terrible returning to a room without the same towels not made bed garbage in the room
Stayed 2 nights in Mar 2025

4/10 Poor

Christian, Burbank

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was dirty, and the rooms smelled. It needs a remodel
Stayed 1 night in Mar 2025

6/10 Okay

Cathleen

Stayed 1 night in Mar 2025

2/10 Terrible

Scott

Traveled with family
Disliked: Cleanliness, staff & service

Dirty hotel, unhelpful staff!

Dirty lobby and front desk. Unhelpful staff. Paid for a suite that sleeps six and was told there were no sheets available for the pull out couch. I was given a single fitted sheet for my two children to sleep on. Ridiculous. Seeking a full refund.
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
interstate noise was terrible
Stayed 1 night in Mar 2025

10/10 Excellent

Stanley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Stayed 1 night in Mar 2025

8/10 Good

Ricardo, Southaven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel in general it’s just okay. I was expecting more for a Holiday Inn Express. Breakfast very poor and bad.
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Chun Hee

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025