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Douglas Inn And Suites

2.0 star property

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Photo gallery for Douglas Inn And Suites

A modern kitchen with grey cabinets, a marble floor, and a central island with a coffee machine.
A hotel room with two beds, each with a patterned bedspread. The room has a modern design with dark walls and a large painting on one wall.
Gym
A long, narrow hallway with a carpeted floor, white doors on both sides, and a white railing along the left wall.
A compact hotel room with a dining area, kitchenette, and a living space with a sofa and armchair.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $87
includes taxes & fees
Jul 12 - Jul 13

Explore the area

View in a map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Place, Cleveland State Community College
    ‪11 min walk‬
  • Place, Create & Celebrate Studio
    ‪2 min drive‬
  • Place, Lee University
    ‪4 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

View all photos for Family Suite

A compact hotel room with a dining area, kitchenette, and a living space with a sofa and armchair.

Family Suite

  • 616 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Standard Single Room

A hotel room with a bed, a chair, a window with curtains, a painting on the wall, and a wall-mounted air conditioner.

Standard Single Room

8.8 out of 10
Excellent
(70 reviews)
  • 245 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, an air conditioning unit, and a window with curtains.

Standard Double Room

8.6 out of 10
Excellent
(69 reviews)
  • 308 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About this property

Douglas Inn And Suites

Cleveland motel with free breakfast
This smoke-free motel features a fitness center, a business center, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Housekeeping is available on request.
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This motel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This Mediterranean motel also offers a fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site.

Douglas Inn And Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 13 years old are not allowed in the fitness facility

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Douglas Inn And Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 504 out of 1009 reviews
Rating 8 - Good. 260 out of 1009 reviews
Rating 6 - Okay. 126 out of 1009 reviews
Rating 4 - Poor. 66 out of 1009 reviews
Rating 2 - Terrible. 53 out of 1009 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and we enjoyed our stay!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and perfect for a 1 night stay
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is quiet and safe; parking is easy; the staff is friendly and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are always very clean and it is a very nice motel!!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient place to stay in Cleveland Tennessee
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cheap, clean, and comfortable. Breakfast was great. Would definitely stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, nice amenities
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Dawn

This place was ok, nothing special about it.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet spot
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night with family and it was clean and nice. They offered a hot breakfast. My kids loved the waffles. I will recommend and come back.
Stayed 1 night in Mar 2026
Verified

8/10 Good

shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room excellent helpful front desk breakfast poor egg was saucer shaped gravy looked like wall spackle, coffee was great only two apples no oranges or apples.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities
Newly updated bathrooms and inside all rooms, nice quiet stay
Stayed 1 night in Jan 2026
Verified

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for one night we didn't get to use the Gym or laundry but we had a pretty good stay
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Marc

Disliked: Cleanliness, amenities
Not the best breakfast and the room was below average.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and friendly checkin
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, amenities, property conditions & facilities
2nd winter we have stayed here! Nexpensive and clean choice for multiple nights. Friendly service and easy parking. Safe area!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service
Breakfast could be better
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Deborah

The staff was verrry helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities
Room was excellent. Parking easy. Great shower.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service
The room was in great shape. Everything worked and the people were cordial. It is my place to stop whenever I am traveling through this area. By far the best value in places to stay. Bill
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Very clean roo
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean. quite neighborhood area. friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay so far.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I'm in the area.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities
Excellent bathroom. Nicely refurbished rooms. Great value!
Stayed 1 night in Dec 2025