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Holiday Inn Express & Suites Chatham South by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chatham South by IHG

Welcome to the Holiday Inn Express & Suites, featuring a modern entrance with a covered walkway and pool.
Relax in our inviting lobby, featuring a seating area with sofas and a coffee table, complemented by a large mirror and a cozy rug.
Relax in comfort with a large bed, desk, and cozy seating area.
Enjoy a wide selection of breakfast items at our buffet, featuring omelets and more.
Welcome to our hotel lobby, featuring a spacious reception area with a counter, sofas, and a coffee table.

Popular amenities

  • Laundry
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
575 Richmond Street, Chatham-Kent, ON, N7M 1R2
  • Chatham-Kent John D. Bradley Convention Centre
    ‪1 min walk‬
  • St. Clair College Capitol Theatre
    ‪3 min drive‬
  • Kingston Park
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ground Floor

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Ground Floor

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobil Access Tub)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible Bathtub (Mobil Access Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Jetted Tub

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible Bathtub, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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4.4 out of 5, Excellent, (803)
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The price is $133 total
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About this property

Holiday Inn Express & Suites Chatham South by IHG

Chatham-Kent hotel with restaurant
A restaurant, a microwave in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express & Suites Chatham South by IHG offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Holiday Inn Express & Suites Chatham South by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Holiday Inn Express & Suites Chatham South by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 24 2025 to December 31 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The property will be renovating from March 14 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 60 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express & Suites Chatham South by IHG Chatham-Kent

Holiday Inn Express & Suites Chatham South by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 469 out of 963 reviews
Rating 8 - Good. 344 out of 963 reviews
Rating 6 - Okay. 87 out of 963 reviews
Rating 4 - Poor. 36 out of 963 reviews
Rating 2 - Terrible. 27 out of 963 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Business traveler
Disliked: Staff & service, amenities
I made three calls asking for my invoice to be sent by email, and after being hung up by front desk on the second call, was promised that my invoice was sent on third, but an hour later - and three hours since initial promise, invoice still hasn't been received. That is a new and disappointing experience for me, a frequent global traveler.
Stayed 1 night in Apr 2025

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Apr 2025

8/10 Good

Emma

Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Stayed 1 night in Apr 2025

10/10 Excellent

Natasha

Stayed 1 night in Apr 2025

2/10 Terrible

Harpreet

Traveled with family
Disliked: Amenities, property conditions & facilities
Expedia showed the room with kitchen and swimming pool available in the hotel. The hotel checkin was disaster as the hotel conveyed that pool is closed due to renovation and none of the hotel room has kitchen facility. Would not have used this selection had Expedia didn’t show false listing. Disappointing stay for kids.
Stayed 1 night in Apr 2025

6/10 Okay

Heidi

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

vasco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Simon

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Extremely dated and not like the photos

This location is under construction and is nothing like the pictures. The pool was closed and the rooms were extremely dated.
Stayed 1 night in Apr 2025

10/10 Excellent

jacob

Stayed 1 night in Mar 2025

8/10 Good

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joe

Casino was a bonus
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Stayed 1 night in Mar 2025

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice hotel next to Match restaurant and the casino. Friendly staff, nice room and breakfast, some rooms being refurbished but didn't affect my stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Vernell, Inkster

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service
Great breakfast buffet. Friendly staff. Comfortable bed. Clean. Just outdated
Stayed 1 night in Mar 2025

10/10 Excellent

Courtney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Glenn

Liked: Staff & service
Disliked: Cleanliness, amenities
Under construction/renovations for a year, desperately needed as the place is "run down". Staff were AMAZING!! But room and halfway are dated and well worn
Stayed 1 night in Mar 2025

4/10 Poor

Jashank Yogesh

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is under renovation, however current state is not per standard or rating. I had to change my room because of a musty smell, likely due to construction. Corridors and elevators were dirty. Furniture was dated. Wallpapers were peeling off and bath fan was crazy loud. Current room condition is below average to poor, and not worth the $200 per night paid. Felt like a cheap motel. Thankfully the bedding and sheets are clean and sleepable. The location is the only convinient thing. Breakfast was decent and staff were friendly. I would not return or recommend, until the renovation is complete and throughly reviewed by IHG or expedia.

10/10 Excellent

Brian, Crysler

Stayed 1 night in Mar 2025

8/10 Good

Jane

Convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Jane

Liked: Staff & service, amenities
Convenient
Stayed 1 night in Mar 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in Mar 2025