SpringHill Suites Charlotte Airport Lake Pointe

2.5 star property

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Photo gallery for SpringHill Suites Charlotte Airport Lake Pointe

1 bedroom, iron/ironing board, free WiFi, bed sheets
Property amenity
Reception
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Laundry

Explore the area

Map
2223 CASCADE POINTE BOULEVARD, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
  • Billy Graham Library
    ‪1 min drive‬
  • Bank of America Stadium
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪6 min drive‬

Room options

Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(38 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

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About this property

SpringHill Suites Charlotte Airport Lake Pointe

Charlotte hotel with bar/lounge
Along with an outdoor pool, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. Housekeeping is available on request.
SpringHill Suites Charlotte Airport Lake Pointe offers 126 accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
SpringHill Suites Charlotte Airport Lake Pointe features an outdoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This Charlotte hotel also offers gift shops/newsstands, coffee/tea in a common area, and laundry facilities. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge).

SpringHill Suites Charlotte Airport Lake Pointe is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Uncovered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Springhill Suites BY Marriott Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel
SpringHill Suites by Marriott Charlotte Airport South
SpringHill Suites Charlotte Airport Lake Pointe Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel Charlotte

SpringHill Suites Charlotte Airport Lake Pointe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 325 out of 422 reviews
Rating 8 - Good. 58 out of 422 reviews
Rating 6 - Okay. 19 out of 422 reviews
Rating 4 - Poor. 12 out of 422 reviews
Rating 2 - Terrible. 8 out of 422 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is awesome!!
Stayed 1 night in Mar 2025

10/10 Excellent

John Gage

Stayed 1 night in Mar 2025

10/10 Excellent

Jamika

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the staff was so nice
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Nice hotel

Nice hotel, clean, easy to find. Quick, easy check in. Staff was very nice The only problem we had was there was a lot of teens and parents that were really loud staying there due to a competition near by. We were relaxing at the bar after a long day of traveling when the teens were in and out of the lobby yelling across to each other at night and in the morning at breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

KRISTEL

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean organized room
Stayed 1 night in Mar 2025

8/10 Good

Todd L

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, super clean rooms and allpublic areas.

Great stay snd would highly recommend. The hotel was close to downtown, $15 in an Uber as opposed to $350 a night in a hotel downtown. Our welcome was very warm and made us feel valued, we were thanked being Marriott members. The bedroom and bathrooms were so spotlessly clean, room was large and comfortable. Breakfast was great too. Many saying there wasn’t much choice but there were plenty of options- cereals, muffins, yoghurts, fruit, sausage patties, quiche, waffles, English muffins, bagels, if that’s not enough I’m not sure what is !. It was all very fresh too with food regularly being topped up. My only complaint is about the parking fees. I had researched ahead of time and knew it was $10 but just include that in the overall cost of the room to stop complaints. For most people they didn’t know and I heard 2 complaints in my overnight stay. Would select this hotel again when in the Charlotte area, super close to the highway too to get into the city.
Stayed 1 night in Mar 2025

10/10 Excellent

Manoucheka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is safe and quiet.
Stayed 2 nights in Mar 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and new
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good, but not great, stay

Airport transfers said “scheduled”, but that apparently meant it needed to be scheduled with the property, not that they have regularly scheduled pick ups like most of the rest of the airport hotels. Another hotel’s shuttle gave me a lift to the property. Besides that, property was nice, quiet, and the room was comfortable overall. Lighting was not dimmable, so found bathroom lights to be harsh and bright, especially for a late night arrival trying to wind down for sleep. Single-use plastic cutlery, cups, and styrofoam plates left sustainable options wanting for breakfast area.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great condition. Clean, fresh and breakfast was very good
Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were lovely
Stayed 1 night in Feb 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quite and close to the airport
Stayed 1 night in Feb 2025

10/10 Excellent

Joselyne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got more than what I expected. The room was beautiful and clean, the staff was very attentive, breakfast was really good and everything is a 10-15 minute drive.
Stayed 2 nights in Feb 2025

10/10 Excellent

Vanessa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great- staff was super friendly and the rooms were clean and modern but still cozy. Didn’t get a chance to try breakfast!
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and nice very quiet and peaceful felt like I was at home
Stayed 2 nights in Feb 2025

10/10 Excellent

Jane A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

randi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Feb 2025

10/10 Excellent

Javar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SpringHill suites was amazing! Everyone was so friendly and accommodating. The room was clean and comfy! Definitely will stay there again!
Stayed 1 night in Feb 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! Well lit!
Stayed 1 night in Oct 2024