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Sonesta ES Suites Charlotte Arrowood

3.0 star property

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Photo gallery for Sonesta ES Suites Charlotte Arrowood

Front of property
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Seasonal outdoor pool
Exterior
Free daily buffet breakfast

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Pet friendly
$103
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
7925 Forest Pine Drive, Charlotte, NC, 28273
  • Place, Ramblewood Park
    ‪12 min walk‬
  • Place, Carowinds Theme Park
    ‪5 min drive‬
  • Place, NASCAR Hall of Fame
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Superior Suite, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite, Multiple Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Superior Studio Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible (Hearing)

  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Accessible (Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible

  • Sleeps 5
  • 2 King Beds

View all photos for Room, Multiple Beds, Accessible (Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible (Tub)

  • Sleeps 5
  • 2 King Beds

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About this property

Sonesta ES Suites Charlotte Arrowood

3-star hotel in Arrowood
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Sonesta ES Suites Charlotte Arrowood offers 119 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 39-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Sonesta ES Suites Charlotte Arrowood features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Onsite self parking is complimentary.

Sonesta ES Suites Charlotte Arrowood has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October

Property is also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Sonesta ES Suites Charlotte Arrowood Reviews

Reviews

6.8
Rating 10 - Excellent. 336 out of 1007 reviews
Rating 8 - Good. 199 out of 1007 reviews
Rating 6 - Okay. 156 out of 1007 reviews
Rating 4 - Poor. 139 out of 1007 reviews
Rating 2 - Terrible. 177 out of 1007 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andoreni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Jasmin

Traveled with family
Disliked: Cleanliness

Just Ok

Room had roaches. Staff was good. Breakfast was ok.
Stayed 2 nights in Aug 2025

6/10 Okay

Rachel

Stayed 1 night in Aug 2025

2/10 Terrible

Silvia

Stayed 1 night in Aug 2025

6/10 Okay

Kirk

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Was decnt just a little run down, didn't have extra towels available when asked
Stayed 2 nights in Aug 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean hotel and the desk clerk was helpful.
Stayed 1 night in Aug 2025

4/10 Poor

Destinee

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Not the best experience by far .
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 3 nights in Aug 2025

2/10 Terrible

Yuliya

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the hotel around 11 PM, only to be told by the front desk staff that their system was down and they couldn’t check us in. There was no apology, no explanation, and absolutely no effort to offer a solution. The front desk person was incredibly rude and dismissive, leaving us stranded in the middle of the night with nowhere to stay. Before leaving to search for another hotel, we stopped to use the restroom in the lobby. It was filthy – there was a large puddle on the floor, no toilet paper, and clearly hadn’t been cleaned in some time. This experience was unacceptable on every level. I would not recommend this hotel to anyone. Poor service, lack of professionalism, and unsanitary facilities – stay far away.
Stayed 1 night in Aug 2025

10/10 Excellent

Irique

Stayed 5 nights in Aug 2025

8/10 Good

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service
Dead roach on the ground by the kitchen but room was clean but the room trim is falling off and door handles were chipping. But hot water in the shower was fantastic!
Stayed 4 nights in Aug 2025

10/10 Excellent

dalante

Stayed 3 nights in Aug 2025

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Dddd
Stayed 2 nights in Aug 2025

2/10 Terrible

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff,
Stayed 1 night in Jun 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ashon

Traveled with partner
Liked: Cleanliness, amenities
The bed was very comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Nice staff. Clean rooms. Great shower. My only beef?…no coffee or coffee maker in the rooms (or lobby area)…coffee would make this hotel perfect.
Stayed 4 nights in Jul 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Hallways had bad odor and reception desk lied about time for Breakfast
Stayed 2 nights in Aug 2025

8/10 Good

Symyra

Business traveler, Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Erin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
staff was nice. there were roaches
Stayed 1 night in Jul 2025

6/10 Okay

Rosa

Liked: Property conditions & facilities
Disliked: Cleanliness
The hotel is nice and quiet, but there were always a lot of cockroaches in the room.
Stayed 5 nights in Jul 2025

10/10 Excellent

Diamond

Stayed 2 nights in Jul 2025

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay
Stayed 1 night in Aug 2025