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Sonesta ES Suites Charlotte Arrowood

3.0 star property

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Photo gallery for Sonesta ES Suites Charlotte Arrowood

Front of property
Seasonal outdoor pool
Free daily buffet breakfast
Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Laundry
$90
includes taxes & fees
Sep 11 - Sep 12

Explore the area

View in a map
7925 Forest Pine Drive, Charlotte, NC, 28273
  • Carowinds Theme Park
    ‪6 min drive‬
  • Charlotte Premium Outlets
    ‪7 min drive‬
  • Quail Hollow Club
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, Multiple Beds, Accessible, Multiple View

  • Sleeps 5
  • 2 King Beds

View all photos for Room, Multiple Beds, Accessible, Multiple View (Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, Multiple Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Double Beds, Accessible, Multiple View (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Double Beds, Accessible, Multiple View (Hearing)

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Multiple View (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Multiple View (Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Multiple View (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, Multiple Beds, Accessible, Multiple View (Hearing)

  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Suite, Multiple Beds, Multiple View

  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Multiple View (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio Suite, 1 King Bed, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Studio Suite, 1 King Bed, Multiple View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Suite, 1 King Bed, Multiple View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Suite, Multiple Beds, Multiple View

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Superior Suite, 2 Double Beds, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Suite, 2 Double Beds, Multiple View

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

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About this property

Sonesta ES Suites Charlotte Arrowood

3-star hotel in Arrowood
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Sonesta ES Suites Charlotte Arrowood offers 119 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 39-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Sonesta ES Suites Charlotte Arrowood features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Onsite self parking is complimentary.

Sonesta ES Suites Charlotte Arrowood has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October

Property is also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Sonesta ES Suites Charlotte Arrowood Reviews

Reviews

6.8
Rating 10 - Excellent. 329 out of 1000 reviews
Rating 8 - Good. 192 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 138 out of 1000 reviews
Rating 2 - Terrible. 179 out of 1000 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness
Pretty average hotel. Pool was broken and not advertised. This was the only reason we stayed here. Breakfast was decent at least.
Stayed 2 nights in May 2025

4/10 Poor

Shione

Traveled with family
Disliked: Property conditions & facilities, room comfort
Would not recommend for a family stay. Check in was smooth staff was friendly but there is a sign at the front desk about human trafficking which is alarming. Upon arrival there we cars being worked on in the parking lot and men smoking weed. Wasn’t able to lock the door on the room, it seemed to be jammed and looked like the room was broken into or something before. I was very sketched out since I had a child with me and decided not to stay. Came back the next morning to check out early from what was supposed to be a 3 night stay, was promised a partial refund by a manager but later on turned into a non refundable room. Pictures are deceptive and not as advertised online.
Stayed 3 nights in May 2025

6/10 Okay

Bogdan

Traveled with family
Just ok. Needs attention and updates.
Stayed 1 night in May 2025

6/10 Okay

Meridith

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
First off, you’ll be coolly welcomed by someone at the front desk after being hit with a huge wall of air fresher-chemical smell. Our room was spacious but they have NO ROOM service. Our room wasn’t cleaned at all in spite of asking several times. Full kitchen is nice. Many breakfast options. Unfortunately when walking through the halls I saw so much mold over all the walls. Absolutely horrible. Management should be informed. Despite being non smoking (aren’t all hotels now)? We woke up to so much weed smoke that somehow wafted into our room late one night. We have two small children, so naturally we were ready to check out.
Stayed 5 nights in May 2025

4/10 Poor

Tommy

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Patti

Traveled with family
Liked: Room comfort
Comfortable beds. Nice size room. Carpets old and dirty. Convenient to interstate. Prices good.
Stayed 1 night in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice
Stayed 1 night in May 2025

10/10 Excellent

Madelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, good breakfast, good vibe
Stayed 1 night in May 2025

6/10 Okay

Joel

Liked: Cleanliness, room comfort
We have never had any issues in the past, but this time there was a truck with a USDOT # parked by our room for our stay, and appearing to have people sleeping in the vehicle, staying in the vehicle during the day, which made us quite uncomfortable. I brought it up to the lady at the front desk, (Nedda), not sure of spelling, and she was not at all interested in our comfort, not even to move us to a different room. She was argumentative with me instead, like it's my fault that there is a truck/trailer, which incidentally took up 10 spots, parked by our room with people in it sleeping. We had to keep our blinds shut because the few times we looked down at the vehicle, someone was looking right at me. Very weird. Yet, the front desk had virtually zero concern, both for our safety as well as comfort. The cockroach was a minor issue in contrast.
Stayed 2 nights in May 2025

10/10 Excellent

Mark Alan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

2/10 Terrible

Lisa

Stayed 1 night in May 2025

6/10 Okay

Angela

Traveled with family
It was ok clean in a safe place but they stick you with a 125 dollar deposit after the room was already paid for - you don’t get the deposit back for a week - for the experience I had I wouldn’t stay here again because of the extra hidden fees not good enough for 125 extra dollars
Stayed 1 night in May 2025

4/10 Poor

antoinette

Disliked: Cleanliness, amenities, property conditions & facilities
Properties pool wasn’t working said it was “still green” this should’ve been noted on the site. Toilet was running maintenance came to fix it but started but up running throughout the night . Our room was by a unit outside and the fan was loud annd also ran all night. Lots of dust and dead bugs were by the cups in the kitchen area as if it’s not wiped off by house keeping if they saw that the glasses weren’t used. During breakfast staffed seemed like they were in a rush to get as out the breakfast room 9 waffle batter was a bit watery and we were told it’s nothing they can do because breakfast is almost over
Stayed 1 night in May 2025

10/10 Excellent

Andreana

I enjoyed the bed!
Stayed 1 night in May 2025

2/10 Terrible

Chuck

Don’t stay here
Stayed 3 nights in May 2025

6/10 Okay

Cole

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

James

Stayed 1 night in May 2025

6/10 Okay

Kathryn

Disliked: Staff & service, property conditions & facilities

Below Average Experience at Sonesta

Our stay at Sonesta ES Suites Charlotte Arrowood was not the best. Upon arrival, our room smelled very musty, and did the entirety of our stay unless we cranked the AC super low. The bathroom had broken tiles that would move when you walked over them, the bathroom door was water damaged and the soap left near the sink was already used. The dishes in the kitchen area were also not clean, so we had to clean them ourselves before use. We did not have enough towels (were provided two SMALL bath towels), and simply asked for another, but the hotel front desk said there were not any available. I don't think three SMALL towels for two people is much to ask for. The staff was generally rude, short and there were always people hanging around the front area inside and outside. Plug ins in the nightstands were super loose and would hardly hold a plug in. No chair for the desk. Overall just not up to par for the price we paid. We would not stay here again.
Stayed 2 nights in May 2025

4/10 Poor

Raymond

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was not great
Stayed 7 nights in May 2025

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities
Safe neighborhood. Easy acess from I85/I77. Very close to downtown. Clean ans spacious. Will be back in the future.
Stayed 1 night in May 2025

6/10 Okay

Heather

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Not coming back.

There was blood stains on the pillow. No ice bucket in freezer. One knife and one fork in the kitchen. You have to get ice from the front desk. I won’t be back.
Stayed 2 nights in May 2025

8/10 Good

Paul

Stayed 2 nights in May 2025

10/10 Excellent

Tawana

Awesome staff. Convenient would stay again
Stayed 3 nights in Apr 2025

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025