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Sleep Inn & Suites at Concord Mills

2.5 star property

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Photo gallery for Sleep Inn & Suites at Concord Mills

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Restaurant
Front of property
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry
$85
includes taxes & fees
Dec 29 - Dec 30

Explore the area

View in a map
7821 Gateway Lane, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Place, Concord Mills
    ‪12 min walk‬
  • Place, SEA LIFE Charlotte-Concord Aquarium
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(61 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(35 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

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About this property

Sleep Inn & Suites at Concord Mills

Concord hotel close to Concord Mills
This hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Sleep Inn & Suites at Concord Mills offers 116 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Sleep Inn & Suites at Concord Mills features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 484 square feet (45 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Sleep Inn & Suites at Concord Mills has designated areas for smoking.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 484 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Reviews

Sleep Inn & Suites at Concord Mills Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 461 out of 1005 reviews
Rating 8 - Good. 227 out of 1005 reviews
Rating 6 - Okay. 145 out of 1005 reviews
Rating 4 - Poor. 72 out of 1005 reviews
Rating 2 - Terrible. 100 out of 1005 reviews

Reviews

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area
Stayed 3 nights in Jul 2025

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a room last minute for a work conference, easy parking and rooms are clean and comfy.
Stayed 1 night in Sep 2025

10/10 Excellent

Ronald, Canton

Stayed 3 nights in Sep 2025

6/10 Okay

Katherine, West Yarmouth

Traveled with partner
Liked: Cleanliness
It was a comfortable place to spend the night after a concert. There was opened soap by the sink and someone had used a towel before we checked in. The continental breakfast leaves a lot to be desired. The eggs were watery, the waffle maker didnt work, but the bacon was good, coffee tolerable. I'm glad theres a Starbucks near by.
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people who work there was friendly and very helpful
Stayed 6 nights in Aug 2025

8/10 Good

Joseph

Liked: Amenities
Family Friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Keyshaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Monica

Stayed 1 night in Aug 2025

8/10 Good

Ezekiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property and friendly management
Stayed 1 night in Aug 2025

6/10 Okay

Teisha, Kelly

Business traveler, Traveled with partner
Liked: Amenities
Nice clean and friendly
Stayed 4 nights in Jul 2025

6/10 Okay

Devon

Liked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Justin

Stayed 1 night in Aug 2025

10/10 Excellent

Yasmeen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean , convenient location, breakfast was included.
Stayed 2 nights in Aug 2025

8/10 Good

Samantha

Business traveler
Liked: Cleanliness, staff & service, room comfort

Not a bougie hotel...but gets the job done!

We were pleasantly surprised with the hotel. We booked for a local event going on nearby that we were vending at. When we arrived we were greeted by the lady at the front desk. Check in was easy and quick. She informed us of all the important times, breakfast and check out time. We did have an issue with the door handle, but it seemed to be user error....the handle to open the door went up and not down like most doors. The room was clean, the bed was semi comfortable (a little too soft), the pillows had me wishing I had brought one from home. Felt like I wasn't sleeping on a pillow at all. Breakfast was meh. The yogurt was almost frozen and had a weird texture and the eggs were very....wet and undesirable looking. We ended up opting for the pastries. Overall the stay was pleasant and we didn't feel unsafe. We were a little worried after reading some of the reviews about a zesty front desk clerk, she must not be there anymore. Staff we interacted with were all pleasant and helpful.
Stayed 3 nights in Aug 2025

2/10 Terrible

Shenika

Kept my deposit
Stayed 1 night in Aug 2025

10/10 Excellent

Audrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice and well maintained but could use some updates.
Stayed 1 night in Aug 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, room was clean and comfortable
Stayed 1 night in Aug 2025

8/10 Good

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

6/10 Okay

Ausha

Traveled with partner
The room I stayed in had pee stains on the mattresses cover. When I told the lady at the front desk she had a aditude. After showing her the pictures I took she gave me a new room
Stayed 1 night in Aug 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for a very nice clean comfy stay
Stayed 1 night in Aug 2025

10/10 Excellent

Jimmie

Stayed 1 night in Aug 2025

6/10 Okay

Mercedes

Disliked: Cleanliness, property conditions & facilities
Small need room updates
Stayed 3 nights in May 2025

6/10 Okay

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At night, the hallways smelled like weed marijuana. Some people were smoking marijuana in their brooms, and it was seeping out into the hallways.
Stayed 3 nights in Aug 2025

10/10 Excellent

Erin C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was lovely, room was clean and comfortable. Great stay!
Stayed 1 night in Aug 2025