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Quality Inn & Suites University Area

2.5 star property

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Photo gallery for Quality Inn & Suites University Area

Lobby
Lobby
Free daily full breakfast
Lobby sitting area
In-room safe, desk, laptop workspace, blackout drapes

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
$65
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
5301 Equipment Drive, Charlotte, NC, 28262
  • Place, Sugar Creek District Park
    ‪5 min walk‬
  • Place, Sugar Creek Community Park
    ‪10 min walk‬
  • Place, Crossroads Shopping Center
    ‪4 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Nonsmoking

In-room safe, desk, laptop workspace, blackout drapes

2 Queen Beds, Nonsmoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites University Area

Charlotte hotel with restaurant
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Quality Inn & Suites University Area offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and video-game consoles. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. Event facilities measuring 1275 square feet (118 square meters) include a conference center. This Charlotte hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Onsite self parking is complimentary.

Quality Inn & Suites University Area has designated areas for smoking.

A complimentary full breakfast is served between 6:00 AM and 9:00 AM on weekdays.
Quality Inn & Suites University Area has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center (1,275 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sunset Inn Charlotte
Sunset Charlotte
Quality Inn Charlotte
Quality Charlotte
Quality Inn & Suites University Area Hotel
Quality Inn & Suites University Area Charlotte
Quality Inn & Suites University Area Hotel Charlotte

Quality Inn & Suites University Area Reviews

Reviews

6.4
Rating 10 - Excellent. 135 out of 558 reviews
Rating 8 - Good. 135 out of 558 reviews
Rating 6 - Okay. 93 out of 558 reviews
Rating 4 - Poor. 70 out of 558 reviews
Rating 2 - Terrible. 125 out of 558 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

LeAnn

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Terrible

The woman at the front desk was horrible. She was so rude, couldnt find my reservation that had already been paid for. I showed her my phone an she said its in someone else's name. Then tried to put me on 2nd floor after i put in notes about fluids being built up on my legs an i also called the hotel th week before just to make sure. She said they disnt have any more rooms on 1st floor an i said i cant be on swcond floor so i guess you will have to give me my money back. She huffed an look thru her card thing an handed me a key to a room on first floor. As i was standing there for waiting for me someone called about reservations they had made for several actors cuz she had messed it up an she told him it want her problem an hung up on him an two of them was walking dead actors.
Stayed 2 nights in Aug 2025

6/10 Okay

RHONDA

Liked: Staff & service
My room stank.
Stayed 1 night in Aug 2025

4/10 Poor

nitin

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

2/10 Terrible

Uchenna

Stayed 6 nights in Aug 2025

6/10 Okay

Dustin

Stayed 2 nights in Jun 2025

6/10 Okay

danielle

Traveled with family and small children
Easy quick check in. Very transactional. Room was ok enough space and beds were ok. For the price it was exactly what I expected. Just a simple place to sleep for a night.
Stayed 1 night in Aug 2025

2/10 Terrible

JJ

Stayed 2 nights in Jul 2025

6/10 Okay

Heather

Disliked: Property conditions & facilities

Okay for one short night

We got in late, after midnight. At check-in, he claimed I had no reservation. I had to pull up the confirmation online to show him. Was given 2 double beds instead of the king bed I reserved. Plus we had to walk up stairs to get to our room. The toilet ran every 7 minutes. Loud music thumping in the parking lot. We could smell weed. Not the best area of town. Room seemed mostly clean. I checked for bed bugs and didn’t see any. We were so tired we didn’t have it in us to ask for another room. Breakfast was very meager. They had waffles and bread for toast but no butter. Powdery lukewarm eggs. Cereal. Overall, just meh. We didn’t die. It was an okay bed for the one night we slept there. But again, we were VERY tired! We were awake in the room for less than an hour the whole time.
Stayed 1 night in Jul 2025

2/10 Terrible

Lakia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

ali

Liked: Cleanliness, staff & service, amenities
Reasonably priced but you get what you pay for. Mattress placed on top of some sort of hollow metal boxes so you wake up any time you turn in your sleep. Other than that it’s Ok if you want a quick stay that’s close to a highway.
Stayed 4 nights in Jul 2025

10/10 Excellent

Keven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

robert, Lansing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed in the room was sooooo comfortable. We were not expecting to have to pay a $100 deposit tho. I had to dig thru the hotel info on expedia and read some seriously fine print about the deposit. It should be listed at the beginning of the reservation so the people can expect it. Other than that, i was blown away by how clean, spacious, and comfortable the room was.
Stayed 1 night in Jul 2025

8/10 Good

Chevese

Stayed 3 nights in Jul 2025

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a 100 dollar deposit due at check in that was not for told. There was little to no breakfast, and the linen was not very clean.
Stayed 1 night in Jul 2025

8/10 Good

Chevese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Corzella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Erik

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Jack

Stayed 2 nights in Jun 2025

6/10 Okay

James

Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jun 2025

4/10 Poor

Pamela

Stayed 1 night in Jun 2025

2/10 Terrible

Randy

Stayed 2 nights in Jun 2025

6/10 Okay

Bryan

Stayed 3 nights in Jun 2025

8/10 Good

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Willie

Stayed 1 night in Jun 2025