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Hyatt Place Charlotte/Arrowood

3.0 star property

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Photo gallery for Hyatt Place Charlotte/Arrowood

Lobby
Exterior
Mini-refrigerator
Lobby
Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$101
includes taxes & fees
Jan 22 - Jan 23

Explore the area

View in a map
7900 Forest Point Blvd, Charlotte, NC, 28273
  • Place, Ramblewood Park
    ‪12 min walk‬
  • Place, Carowinds Theme Park
    ‪5 min drive‬
  • Place, Spectrum Center
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

7.8 out of 10
Good
(55 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(78 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(7 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (High Floor)

7.6 out of 10
Good
(11 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (SPECIALTY)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (SPECIALTY)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Bed with Sofa bed, Specialty)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Queen Bed with Sofa bed, Specialty)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

King Room

  • Sleeps 4

2 Double Beds

  • Sleeps 6

Specialty King Bed (with Sofa Bed)

  • Sleeps 4

Specialty Two Queen Beds (with Sofa Bed)

  • Sleeps 6

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About this property

Hyatt Place Charlotte/Arrowood

Hotel in Arrowood
This hotel features a fitness center, a bar/lounge, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a microwave in a common area. Housekeeping is available once per stay.
Hyatt Place Charlotte/Arrowood offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hyatt Place Charlotte/Arrowood features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Hyatt Place Charlotte/Arrowood has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to April 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 26 to September 08
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Charlotte/Arrowood
Hyatt Place Charlotte/Arrowood Charlotte
Hyatt Place Charlotte/Arrowood Hotel
Hyatt Place Charlotte/Arrowood Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt
Hyatt Place Charlotte/Arrowood Hotel
Hyatt Place Charlotte/Arrowood Charlotte
Hyatt Place Charlotte/arrowood Hotel Charlotte

Hyatt Place Charlotte/Arrowood Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 462 out of 1109 reviews
Rating 8 - Good. 253 out of 1109 reviews
Rating 6 - Okay. 149 out of 1109 reviews
Rating 4 - Poor. 107 out of 1109 reviews
Rating 2 - Terrible. 138 out of 1109 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan J

Stayed 3 nights in Sep 2025

8/10 Good

Bridgett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normal breakfast good parking
Stayed 1 night in Oct 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Tiana

Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the room was different and cleverly designed almost like a mini apartment. A coffee bar with a place to set your suitcase on the opposite wall, nice sitting area with TV, small coat closet with hangars iron, and ironing board. The shower light is dim when first turned on but gradually brightens so you don't blinded if going to the bathroom in the middle of the night which was a nice touch. A variety of pillow types to choose from. Great sleeping.
Stayed 1 night in Oct 2025

10/10 Excellent

Shameek

Stayed 3 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

✌

Very close to highway to move quickly around town. Nice,quiet area
Stayed 2 nights in Oct 2025

4/10 Poor

Lorne

Traveled with family
Disliked: Property conditions & facilities
So let me start by saying the room was lovely and appeared clean upon arrival. When we got back from dinner and began getting ready for bed, we found cockroaches in each of rooms and one in the stairwell. That would be my biggest concern.
Stayed 1 night in Oct 2025

10/10 Excellent

Terri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, clean and comfortable room, convenient parking. Quiet.
Stayed 1 night in Oct 2025

2/10 Terrible

Joe

Disliked: Cleanliness, property conditions & facilities, room comfort
Disaster from the first moment, I walked in. First noticed stains on the sheet so I pulled the sheet up and in the photo below, you can see the stains on the mattress. Also hear everywhere underneath the mattress cover. Total room was in shambles and can't believe this place is not close down.
Stayed 3 nights in Oct 2025

10/10 Excellent

DiAndra

Stayed 1 night in Oct 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room.
Stayed 1 night in Oct 2025

2/10 Terrible

Najee

Disliked: Cleanliness, amenities, property conditions & facilities
The best part about my stay was that the A/C blew cold and the fridge works….. The room wasn’t ready for a guest to stay in and a lot of amenities didn’t work within room
Stayed 3 nights in Oct 2025

8/10 Good

Mark

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lobby was filthy. The lobby sofa seating area was covered in stains. The walk to the elevators was also very dirty. Floors unswept. Walls were deteriorating in areas, and had stains all over them. Only one elevator was working, and it was brutally slow. Thankfully the room was comfortable and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Sep 2025

4/10 Poor

Abigail

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was not very clean. The showers were dirty, the comforter had mold growing on the inside, and 1 of 2 elevators was not working. When i advised the front desk about the comforter he stated it was just feathers on the inside (if you look at the picture you can tell it was NOT). Only reason it got more than 1 star is because the girl who checked us in was so kind and friendly!
Stayed 1 night in Oct 2025

4/10 Poor

Courtney

Disliked: Property conditions & facilities
Front desk was friendly. Would’ve been nice to know they only had 1 working elevator so I could’ve avoided being on the 6th floor. Each time I needed to get on the elevator was at least a 5-6 minute wait
Stayed 3 nights in Oct 2025

4/10 Poor

Ophallia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes. I like how they changed up the breakfast selection on my second day staying
Stayed 2 nights in Oct 2025

2/10 Terrible

Vanessa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were roaches and staff wasn’t surprised.
Stayed 1 night in Oct 2025

4/10 Poor

Kristin Marie

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel room was surface cleaned and not actually cleaned , there were roaches in my room . Will not be staying there again
Stayed 2 nights in Oct 2025

6/10 Okay

Randall

Liked: Room comfort
Disliked: Cleanliness, staff & service
Great Wi-Fi
Stayed 3 nights in Oct 2025

10/10 Excellent

Dorothy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely polite and helpful
Stayed 4 nights in Sep 2025

10/10 Excellent

Lajuane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient
Stayed 1 night in Oct 2025

6/10 Okay

Yolanda

Liked: Staff & service
Disliked: Property conditions & facilities
Only 1 elevator working. Requested a express clean including fresh towels and toilet paper. There were 4 of us in the room. Had double beds, no personal items were on them for cleaning person not to clean. Only 1 bed was cleaned, no clean towels, toilet paper not replaced. Breakfast was terrible. Refrigerator broke 2nd day we were there. They offered another room the next day b/c no rooms were available but we used the 2nd room refrigerator since we were leaving the following day. Staff were all very nice and helpful.
Stayed 3 nights in Sep 2025