Checking in was smooth and easy. Once we arrived to our room we saw a dying roach (not a water bug) on the floor next to the bed. I went down to check-in and let the gentleman know what I found and he told me that they were fully booked and could not give me another room so he said he would not charge me for parking during my stay. I agreed and went back to the room but when we were removing the sheets and the comforter from the bed we found a dead bug between the sheets and comforter. I went back down to check-in and told the gentleman about the bug we found in between the sheets and comforter and how we were not comfortable staying in that room. He was able to find us another room but that room was very dirty. The sheets and comforter had stains, the pillow cases were dirty, the countertop sink in the bathroom was dirty, and the carpet was stained and dirty. We had to run to target to get sheets, pillow cases, a comforter, towels (we did not trust that the towels were clean), Lysol, raid and Clorox wipes. I would not recommend staying here it was awful. The location is great but the hotel was not worth the price. I had to pay for my hotel stay AND cleaning supplies plus sheets etc. to feel comfortable. Do yourself a favor and look elsewhere if you’re planning a trip to charlotte.