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Courtyard by Marriott Charlotte/Matthews

3.0 star property

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Photo gallery for Courtyard by Marriott Charlotte/Matthews

Terrace/patio
Property amenity
Daily to-go breakfast (USD 13 per person)
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Gym
$117
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
11425 East Independence Blvd, Matthews, NC, 28106
  • Place, Bowlero Matthews
    ‪9 min walk‬
  • Place, Sportsplex at Matthews
    ‪13 min walk‬
  • Place, Novant Health Matthews Medical Center
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, King Bedroom with a Sofa Bed, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, King Bedroom with a Sofa Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa bed Non-smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds with Sofa bed Non-smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

32-inch LCD TV with cable channels, TV

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

32-inch LCD TV with cable channels, TV

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen beds with a Sofa bed, Non Smoking (Mobility/Hearing Access, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen beds with a Sofa bed, Non Smoking (Mobility/Hearing Access, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, King Bedroom Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Suite, King Bedroom Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(50 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Property amenity
Fairfield Inn & Suites by Marriott Charlotte Matthews
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,009 reviews
Fairfield Inn & Suites by Marriott Charlotte Matthews

About this property

Courtyard by Marriott Charlotte/Matthews

3-star Matthews hotel close to Bowlero Matthews
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Charlotte/Matthews offers 121 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Courtyard by Marriott Charlotte/Matthews features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Complimentary self parking is available on site.

Courtyard by Marriott Charlotte/Matthews is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Courtyard Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:30 AM for a fee: USD 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Courtyard Bistro

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 21 2025 to December 13 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 13 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews Hotel
Courtyard Marriott Charlotte/Matthews Hotel Matthews
Courtyard Marriott Charlotte/Matthews Matthews
Courtyard By Marriott Charlotte Matthews Hotel Matthews
Courtyard Matthews
Matthews Courtyard
Courtyard by Marriott Charlotte/Matthews Hotel
Courtyard by Marriott Charlotte/Matthews Matthews
Courtyard by Marriott Charlotte/Matthews Hotel Matthews

Courtyard by Marriott Charlotte/Matthews Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 511 out of 1005 reviews
Rating 8 - Good. 282 out of 1005 reviews
Rating 6 - Okay. 110 out of 1005 reviews
Rating 4 - Poor. 49 out of 1005 reviews
Rating 2 - Terrible. 53 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brooke

Stayed 3 nights in Jul 2025

8/10 Good

Dave Busch

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to job area.
Stayed 3 nights in Aug 2025

10/10 Excellent

Makeva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Leona

Stayed 2 nights in Aug 2025

6/10 Okay

Beverly

Traveled with family
When I first got there, I liked how it looked on the outside. After coming inside getting my room, I asked to be changed to the third floor however, the wheelchair that I had was too wide to even get through into the room so I will switch to a first floor bedroom, handy, capable room, which the bathroom light didn’t work then this third room I was had a older, but it was wide enough for me to get into and the shower, I could not use because it was rusty looking inside.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but room smelled a little

The staff was friendly and the location was convenient for dining and shopping. But my room smelled like medication plus the room next to me to my right had someone who smoked in their bathroom so it went to my bathroom walls.
Stayed 2 nights in Aug 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, clean, comfortable beds
Stayed 1 night in Jul 2025

2/10 Terrible

Phillip

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold in bathroom. No free coffee or breakfast. Rude staff. No houseboy replenish cups, towels, make bed or clean up. Room wasn’t in very good shape when checked in. Two night stay and I should have moved out. I was just too tired to pack up and move on. After 2nd night I left. Also a 40.00 charge was added to my room bill plus a 1:00 charge. No explanation. I blocked payment of the 40,00 charge to my Card.
Stayed 2 nights in Aug 2025

10/10 Excellent

Makeva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Preston

Stayed 1 night in Jul 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is well maintaned and clean,
Stayed 10 nights in Jul 2025

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Jul 2025

8/10 Good

Joshua

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay for your soccer tournament or ID camps, park 5 mins away.
Stayed 3 nights in Jul 2025

10/10 Excellent

ANTOINETTE

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I thoroughly enjoyed my stay and will be returning in May 2026! Room was clean, beds were comfortable and front desk staff were very friendly and helpful with any questions we had. Great place to stay!
Stayed 2 nights in May 2025

2/10 Terrible

James

Stayed 1 night in Jul 2025

2/10 Terrible

Christopher

Cancelled reservations because pool was closed and didn’t find out till I showed up this was only reason why I booked there . Should have mentioned pool was closed when I made reservations
Stayed 2 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. The check in gal was super friendly and very helpful. Everything was very clean only thing I would say is that the carpet in the hallway was ripped but other than that it was very clean.
Stayed 1 night in Jul 2025

8/10 Good

Crystal

Stayed 1 night in Jul 2025

6/10 Okay

Princes

The carpet smelled old and need to be replaced.
Stayed 3 nights in Jun 2025

4/10 Poor

Andrea

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Dont recommend

The check in was great. She was very nice and quick. We got to our room, it was a little warm. We turned the air down. It never got cool. We went down to look at the pool. It was green! Couldnt see through it. Thats one of the main reasons I booked this place. Too bad we cant use the pool. At midnight the ac unit started making a loud noise. My daughter couldnt sleep. She went to the truck to cool off and get some sleep. She had a state test the next morning at 7:45. So much for a relaxing night.
Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness
Staff was very welcoming
Stayed 4 nights in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
For the most part . I would say that they were understaffed. It took 45 minutes to check in and somehow there were two reservations and my card was charged 3 times . I will admit that most of the staff was professional at night time however, sitting on your cell phone while at the front desk didn’t seem inviting .
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Stayed 1 night in Jul 2025

6/10 Okay

Alicia

Traveled with group
Liked: Staff & service
Stayed 1 night in Jun 2025