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Comfort Suites University - Research Park

2.5 star property

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Photo gallery for Comfort Suites University - Research Park

Lobby
Accessible Suite, 1 King Bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed) | Premium bedding, desk, blackout drapes, iron/ironing board
Free daily buffet breakfast
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$101
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
7735 University City Blvd, Charlotte, NC, 28213
  • Place, Atrium Health University City
    ‪2 min drive‬
  • Place, Topgolf
    ‪2 min drive‬
  • Place, University of North Carolina at Charlotte
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

Room options

View all photos for Accessible Suite, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Accessible Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Jetted Tub

8.4 out of 10
Very good
(8 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed) | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

7.6 out of 10
Good
(61 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(19 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior
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About this property

Comfort Suites University - Research Park

Hotel in University City
This smoke-free hotel features a fitness center, a 24-hour business center, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Comfort Suites University - Research Park offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Comfort Suites University - Research Park features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1442 square feet (134 square meters) include conference space. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Comfort Suites University - Research Park is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 8:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,442 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from April to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel University Area
Comfort Suites University Area
Comfort Suites University Research Park Hotel
Comfort Suites University Research Park
Comfort Suites University Area Hotel Charlotte
Charlotte Comfort Suites
Comfort Suites Charlotte
Comfort Suites University - Research Park Hotel
Comfort Suites University - Research Park Charlotte
Comfort Suites University - Research Park Hotel Charlotte

Comfort Suites University - Research Park Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 370 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 107 out of 1000 reviews
Rating 2 - Terrible. 116 out of 1000 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Cherie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Jessica

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this place 0 stars I would. I spoke with Amanda about the condition of the room and she stated that room shouldn't have been available for anyone to stay in and initially offered a refund but said she couldn’t because I reserved a room through Expedia. However, I paid at the hotel. Then advised me to reach out to Savi the manager who has yet to respond to my email. After speaking with Expedia customer service I found out she lied and could in fact refund me. After Expedia reached out to them for three days they said they are refusing and decided to decline a refund on a room they said shouldn’t have been available for anyone to stay in. DONT STAY HERE RUN!!!! THERE ARE BETTER HOTELS NEARBY!!
Stayed 2 nights in Sep 2025

6/10 Okay

Tylor

Traveled with partner
Liked: Cleanliness, staff & service
Staff and indoor cleanliness were great. However the pillows are extremely uncomfortable so I suggest bringing your own if able. The building has some room for improvement
Stayed 2 nights in Sep 2025

6/10 Okay

Silas

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Ok
Stayed 2 nights in Sep 2025

6/10 Okay

Aldo

Stayed 2 nights in Sep 2025

4/10 Poor

William, Columbia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was the worst Comfort Inn, that I have ever stayed in. It is in need of a major renovation. I wish that I could add photos.
Stayed 2 nights in Aug 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

8/10 Good

Sabine

Traveled with partner
Liked: Cleanliness, staff & service
Overall, we were happy with the hotel. Friendly staff, clean room, nice breakfast options, and the location was convenient for what we had planned. The only issue was the hotel appears to be older than presented in the pictures and could use renovations. Our room was clean, but it had definitely seen better days.
Stayed 3 nights in Sep 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in lady wad great .Friendly staff,clean room and property
Stayed 1 night in Sep 2025

10/10 Excellent

Alibrae

Stayed 1 night in Sep 2025

4/10 Poor

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
No shower pressure, for new towels you have to return the dirty ones yourself. Room was dirty. Would not recommend. Over priced.
Stayed 2 nights in Sep 2025

2/10 Terrible

Markel

Stayed 1 night in Sep 2025

10/10 Excellent

Markel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Megan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel hasn’t been updated in a while. The beds were uncomfortable. The showers felt unsafe and a cockroach came out of the drain when my husband went to use it.
Stayed 1 night in Aug 2025

10/10 Excellent

ASHLEY

Stayed 1 night in Sep 2025

4/10 Poor

Dave

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs a good cleaning

The suite we stayed in had stains on the wall and carpet. The bedding had huge holes in it.
Stayed 1 night in Sep 2025

4/10 Poor

Shadea

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Outdated
Stayed 1 night in Aug 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities
When we got to the hotel we noticed a lot of homeless and drug addicts hanging out in front of the facility, the parking lot was gross and the fencing around it was falling down and not well kept. The first room they gave us had a bunch of hair in the bed so we asked for new bedding and we were just going to switch out everything ourselves but they offered us a new room. The room they gave us the a/c wasnt working and we found a bug in the bed. We ended up checking out after that, that same evening. The front desk was kind and understanding when we told them we would like to check out. But then we checked our bank statement we had an extra charge for the room and a 250.00 fee. I called the property 3 times to figure out what was going on and every time someone took my number and no one called me back. Im not usually one to leave reviews especially a bad review but this was not a pleasant experience.
Stayed 2 nights in Sep 2025

8/10 Good

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Katelyn, Eau Claire

Traveled with partner
Liked: Cleanliness, staff & service
Pretty decent for thr price, continental breakfast definitely above what we were expecting. Only real con is that it reaked of weed everywhere
Stayed 2 nights in Sep 2025

2/10 Terrible

Tonya

Disliked: Cleanliness
Stayed 2 nights in Sep 2025

6/10 Okay

Rosalind

Stayed 2 nights in May 2025

10/10 Excellent

Kelley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was one close to stadium
Stayed 2 nights in Jun 2025

10/10 Excellent

Nardos

Stayed 1 night in Aug 2025