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Comfort Suites University - Research Park

2.5 star property

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Photo gallery for Comfort Suites University - Research Park

Relax in the spacious lobby with a sofa, armchairs, and a fireplace.
Restful retreat with a large bed, wooden headboard, and a cozy throw blanket.
Welcome to Comfort Suites, featuring a modern architectural design with a covered entrance and balconies on upper floors.
Relax by the rectangular pool surrounded by lounge chairs and umbrellas.
Enjoy a calm breakfast in this well-appointed bar area with a large mirror and ample storage.

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
7735 University City Blvd, Charlotte, NC, 28213
  • University of North Carolina at Charlotte
    ‪2 min drive‬
  • Charlotte Motor Speedway
    ‪9 min drive‬
  • Spectrum Center
    ‪13 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(19 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed) | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

7.6 out of 10
Good
(57 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Jetted Tub

8.4 out of 10
Very good
(8 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Handicap Accessible Suite, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Handicap Accessible Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites University - Research Park

Hotel in University City
This smoke-free hotel features a fitness center, a 24-hour business center, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Comfort Suites University - Research Park offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Comfort Suites University - Research Park features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1442 square feet (134 square meters) include conference space. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Comfort Suites University - Research Park is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 8:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,442 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from April to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel University Area
Comfort Suites University Area
Comfort Suites University Research Park Hotel
Comfort Suites University Research Park
Comfort Suites University Area Hotel Charlotte
Charlotte Comfort Suites
Comfort Suites Charlotte
Comfort Suites University - Research Park Hotel
Comfort Suites University - Research Park Charlotte
Comfort Suites University - Research Park Hotel Charlotte

Comfort Suites University - Research Park Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 379 out of 1003 reviews
Rating 8 - Good. 273 out of 1003 reviews
Rating 6 - Okay. 158 out of 1003 reviews
Rating 4 - Poor. 94 out of 1003 reviews
Rating 2 - Terrible. 99 out of 1003 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities

Do NOT recommend

The paint in the room was peeling. There was an odor. It rained really bad and water leaked inside the window. The toilet paper holder and the shower curtain were broken. We will not stay here again.
Stayed 2 nights in May 2025

6/10 Okay

Dominique

Traveled with family and small children
Disliked: Amenities
The hotel itself was okay. However, they had no clean towels or wash cloths. The refrigerator did not work. Luckily someone else we knew let me store my breast milk in theirs to keep it cool. Housekeeping never came during our visit and the ice machine was broken.
Stayed 2 nights in May 2025

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Jaren

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Horrible. Room wreaked of cigarettes. Hair in the shower. Carpet disgusting. Double charged for my $100 deposit.
Stayed 1 night in May 2025

2/10 Terrible

Tawanna

Disliked: Staff & service, property conditions & facilities

Poorly taken care of

From the moment I checked in so many red flags. The front desk person didn’t even get out of her seat after looking at me at the desk. After trying to check in the system had a different card number and the machine was having trouble, it was a pain to have to check in. She had to put the card number in manually. The whole place smelled of water damage and mold. Front desk attendant said nothing after giving me the key. Not where the elevator is, breakfast, wifi, pool instructions NOTHING. We Got on the elevator and did not see any inspection notifications.(I am a fire inspector) the other elevator had an inspection sheet that had not been inspected in almost two years. The room had rust EVERYWHERE! The shower curtain rod was broken. Toilet paper holder was broken. Ice machine on my floor was rusted out and did not work. The sleeping area of the room was not bad. They locked the front doors of the hotel at night with no option to get in other than stating that you had to use the side doors. That would have been ok if the side doors worked. I took a video of us being locked out of our hotel, absolutely ridiculous! Terrible experience and I would never come back nor recommend this property to anyone!
Stayed 3 nights in Apr 2025

8/10 Good

Ron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated the complimentary breakfast in the mornings - Ordered a double Queen room but none was available and had stay in a single king bed on first night (through travelocity) - Did not clean room/make beds on second night - Had to call desk to get towels
Stayed 3 nights in Apr 2025

6/10 Okay

Jonathan

Stayed 1 night in Apr 2025

2/10 Terrible

ANTHONY

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Rented 2 rooms each for 7 days the room only cleaned once and front desk argued with me when i asked for clean towels. Paid $ 2000 never again very disappointed
Stayed 7 nights in Apr 2025

8/10 Good

Trevor

Traveled with group
Liked: Cleanliness, property conditions & facilities
I had 2 rooms and I called and asked to be conjoined rooms or at least on same floor and they told me no problem and I get there and they give me 3rd floor and other room on 7th floor and said sorry we full!!! Also the next morning the gentleman behind desk was sleeping and we had to yell to get him up!
Stayed 2 nights in Apr 2025

6/10 Okay

Joe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Na
Stayed 1 night in Apr 2025

10/10 Excellent

Euclides Sr.

Stayed 1 night in Apr 2025

2/10 Terrible

Sharon

Stayed 1 night in Apr 2025

6/10 Okay

tim

Liked: Staff & service
Staff was great! Property was what i expected.
Stayed 1 night in Apr 2025

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel smelled like weed , coffee pot didn’t work , the parking lot always had trash in it all times of the day
Stayed 3 nights in Apr 2025

8/10 Good

elizabeth

Traveled with family
Liked: Cleanliness, staff & service
Slept very well
Stayed 2 nights in Apr 2025

2/10 Terrible

Timale

Stayed 1 night in Apr 2025

10/10 Excellent

Jessika, weston

Liked: Cleanliness, staff & service, property conditions & facilities
good price , safe and clean great breakfast
Stayed 2 nights in Mar 2025

10/10 Excellent

Curtis

Stayed 1 night in Apr 2025

2/10 Terrible

Marcio

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Marius

Stayed 1 night in Apr 2025

8/10 Good

Britany

Liked: Property conditions & facilities, room comfort
Was okay, bed was hard and could be cleaner
Stayed 1 night in Mar 2025

10/10 Excellent

LOC

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lynn

Stayed 3 nights in Mar 2025