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Comfort Suites Concord Mills

2.5 star property

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Photo gallery for Comfort Suites Concord Mills

1 bedroom, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Lobby
Property grounds
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry
$114
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
7800 Gateway Lane NW, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Place, Concord Mills
    ‪12 min walk‬
  • Place, Charlotte Motor Speedway
    ‪4 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade, Efficiency)

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Suite, Multiple Beds, Non Smoking (Upgrade, Efficiency)

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(17 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade, Efficiency)

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(23 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Comfort Suites Concord Mills

Concord hotel close to Concord Mills
Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Comfort Suites Concord Mills offers 84 accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Concord hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a garden, and coffee/tea in a common area. Onsite self parking is complimentary.

Comfort Suites Concord Mills is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 16 2025 to October 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Suites Concord
Comfort Suites Hotel Concord
Comfort Inn Concord Hotel Concord
Concord Comfort Inn
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills
Concord Comfort Suites
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills Concord
Comfort Suites Concord Mills Hotel Concord

Reviews

Comfort Suites Concord Mills Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 512 out of 1014 reviews
Rating 8 - Good. 293 out of 1014 reviews
Rating 6 - Okay. 108 out of 1014 reviews
Rating 4 - Poor. 51 out of 1014 reviews
Rating 2 - Terrible. 50 out of 1014 reviews

Reviews

10/10 Excellent

Alex

Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Stayed 1 night in Jun 2025

6/10 Okay

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, but not cool

Room was clean and tidy. Beds were comfy except the sofa bed(it was terrible). Breakfast was great, waffle maker available(blueberry and regular) and eggs/sausage in addition to the regular pastries and such. Ac in our room was loud and didn’t cool well, despite being set at 65. I don’t think our room got cooler than maybe 75 overnight. Bathroom fan didn’t work. Pool was closed. Hotel was older but looked like attempts have been made to update.
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Stayed 4 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
I will highly recommend it
Stayed 2 nights in Jun 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Yasmeen

Disliked: Cleanliness, property conditions & facilities
The room setup was nice, hotel was located in a convenient location. The hotel had an old musty smell, I didn’t appreciate seeing a roach during my stay. I definitely won’t stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Abbey

Stayed 1 night in Jun 2025

10/10 Excellent

Clarence

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Jun 2025

10/10 Excellent

gretchen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe clean place

Safe clean place to stay. Baths and charging ports need updated.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Stayed 3 nights in Jun 2025

10/10 Excellent

Chee

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I’ve stayed at Comfort Suites. The staff were friendly and attentive. It is conveniently located near many restaurants that are within walkable distance when it comes to choosing a place to eat. I would stay again and recommend it to when anyone is visiting the Concord area.
Stayed 2 nights in Jun 2025

6/10 Okay

Deanna

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for the price! Great breakfast! Good size rooms. A little outdated but would definitely stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Stayed 1 night in Jun 2025

10/10 Excellent

Carolina

Stayed 3 nights in Feb 2025

10/10 Excellent

Tracy

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Tv in the bedroom was broken couldn’t watch tv in comfort here lately
Stayed 1 night in Jun 2025

10/10 Excellent

Polly

Traveled with group
Liked: Cleanliness
Nice area
Stayed 2 nights in Jun 2025

8/10 Good

Jessica

Stayed 2 nights in Jun 2025

10/10 Excellent

Shaquoya

Disliked: Amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean and good location. Friendly staff
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Nicole

Traveled with family
Our room smelled like moisture and our beds felt damp
Stayed 1 night in Jun 2025