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Concord Suites

2.5 star property

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Photo gallery for Concord Suites

In-room safe, desk, laptop workspace, blackout drapes
Free daily buffet breakfast
Property grounds
32-inch flat-screen TV with cable channels, TV
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$131
includes taxes & fees
Jan 16 - Jan 17

Explore the area

View in a map
7800 Gateway Lane NW, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Place, Concord Mills
    ‪12 min walk‬
  • Place, SEA LIFE Charlotte-Concord Aquarium
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Mobility Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 2 Queen Beds, Mobility Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite

In-room safe, desk, laptop workspace, blackout drapes

Premium Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Suite

In-room safe, desk, laptop workspace, blackout drapes

Standard Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

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About this property

Concord Suites

Concord hotel close to Concord Mills
Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Concord Suites offers 84 accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Concord hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a garden, and coffee/tea in a common area. Onsite self parking is complimentary.

Concord Suites is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Suites Concord
Comfort Suites Hotel Concord
Comfort Inn Concord Hotel Concord
Concord Comfort Inn
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills
Concord Comfort Suites
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills Concord
Comfort Suites Concord Mills Hotel Concord

Concord Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 508 out of 1003 reviews
Rating 8 - Good. 279 out of 1003 reviews
Rating 6 - Okay. 113 out of 1003 reviews
Rating 4 - Poor. 54 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was near lots of food. The hotel was under construction, so it was kind of noisy. The windows are very thin. You can hear things that are going on outside as you’re trying to sleep overall, the upgrades to the rooms were very nice. We enjoyed our stay while we were there.
Stayed 4 nights in Oct 2025

8/10 Good

Polo

Stayed 1 night in Sep 2025

6/10 Okay

Gerry

Traveled with family
Liked: Staff & service
Hotel is being repaired. It will be nice but is just okay right now. It was clean though.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location but facility needs updating. Very good breakfast.
Stayed 1 night in Sep 2025

8/10 Good

Logan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed overnight on the way home to Augusta. Fit our needs perfectly. 2 queens and a pull out couch. Breakfast was also really convenient before hitting the road. Easy late check in. They’re undergoing renovations which I’m sure will improve quality and overall cleanliness, but we had zero issues.
Stayed 1 night in Sep 2025

2/10 Terrible

SIOBHAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches in the room broken fold out couch no parking under construction severely overpriced.
Stayed 1 night in Sep 2025

8/10 Good

Marguerite

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved room setup…nice to have separate lounging area. Even though hotel was being remodeled, everything was clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean but the lighting in the bedroom and bathroom areas are poor and inadequate.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marc Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Sep 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, staff & service

Renovations in progress

Parking crowded in front but spots available. Air conditioning either cold or hot even runs when temperature turned up high. Beds comfortable. Microwave not clean. Needs updating but I think they are working g on that now. Breakfast was decent. Staff friendly. If it weren’t so expensive I would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Antonio

Liked: Amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

8/10 Good

Carletta

Liked: Amenities, property conditions & facilities
Affordable
Stayed 2 nights in Aug 2025

10/10 Excellent

Bryant

Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

2/10 Terrible

Jennifer

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
I get they’re under construction, but this was by far the grossest room I’ve ever been in.
Stayed 1 night in Sep 2025

10/10 Excellent

Guillermo

Yes
Stayed 1 night in Aug 2025

10/10 Excellent

Koteshbabu

Good
Stayed 2 nights in Sep 2025

6/10 Okay

RODNEY, miramar

Liked: Staff & service
Stayed 3 nights in Aug 2025

8/10 Good

ROSE

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2025

2/10 Terrible

Joann

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No pool no ice, to many illegal
Stayed 1 night in Sep 2025

2/10 Terrible

Joann

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No pool, no ice, curtains mess up light came in. Parrell port didn’t work Ask for refund on 2nd Nightnight they said no.
Stayed 1 night in Sep 2025