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Charlotte Marriott City Center

4.0 star property

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Photo gallery for Charlotte Marriott City Center

Daily to-go breakfast for a fee
Lobby
Meeting facility
55-inch Smart TV with satellite channels, TV, iPod dock
Breakfast, lunch, dinner served; American cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking available
  • Bar
  • Breakfast available
$175
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
100 West Trade Street, Charlotte, NC, 28202
  • Place, Blumenthal Performing Arts Center
    ‪2 min walk‬
  • Place, Bank of America Corporate Center
    ‪2 min walk‬
  • Place, Spectrum Center
    ‪4 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 55-inch Smart TV with satellite channels, TV, iPod dock

Suite, 1 King Bed

  • 395 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Double Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Premium bedding, down comforters, desk, iron/ironing board

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Concierge Room, Club Room, 1 King Bed

View from room

Concierge Room, Club Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

View from room

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

View from room

Room, 1 King Bed (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

View from room

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

9.0 out of 10
Wonderful
(58 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Charlotte Marriott City Center

4-star hotel in Uptown Charlotte
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Charlotte Marriott City Center offers 446 accommodations with iPod docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and gift shops/newsstands. Onsite parking is available (surcharge).

Charlotte Marriott City Center is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Stoke Charlotte - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Coco and the Director - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 61 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to noon for a fee: USD 6 to 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco and the Director
  • Stoke Charlotte

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (22 inches high)
  • Grab bar near toilet (22 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1984
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 6 to 18 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 61 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte City Center Marriott
Charlotte Marriott City Center
Marriott Charlotte City Center
Marriott Hotel Charlotte City Center
Charlotte Marriott City Hotel Charlotte
Marriott Charlotte
Charlotte Marriott City Center Hotel
Charlotte Marriott City Center Hotel
Charlotte Marriott City Center Charlotte
Charlotte Marriott City Center Hotel Charlotte

Charlotte Marriott City Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1001 reviews
Rating 8 - Good. 195 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sanyin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location! Great service!
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Terrence

Awesome experience
Stayed 3 nights in May 2025

8/10 Good

Rayna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location. The staff was super friendly. We were greeted coming and going. The guy who checked us in was SUPER! The room does need some maintenance, but most of the time, we were in and out. We will definitely stay again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my room near the bathroom, I noticed peeling paint on the ceiling. It appeared to be from water damage from a leak.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Marriott!

Very nice property. Great staff. Nice gym and bar/restaurant.
Stayed 1 night in Aug 2025

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, close to stadium
Stayed 2 nights in Jun 2025

6/10 Okay

Yasmin

Conveniently located. Room could have used a really good cleaning (floors swept and mopped, features wiped down). Smelled funny no matter how much I cleaned (and I cleaned every day). Food options were adequate but not varied. Wasn’t informed what the M club was or its benefits.
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed. Quiet room. Internet worked well. Very convenient position for city center. Didn’t use the restaurant but it looked fine. Used the concierge lounge. Could have been better. The cooked breakfast food was luke warm. There wasn’t any orange juice. The staff weren’t particularly welcoming there either, unlike the front desk staff who were extremely pleasant. Room service was just ok. The bed wasn’t made very well, the conditioner container in the bathroom was empty and wasn’t filled during our stay. We left a clear note asking if they would leave us tea bags as we’re tea drinkers. They didn’t leave any. We used the travel size lotion and it wasn’t replaced. The parking seemed expensive for self parking but probably compares to city parking. Overall the hotel is ok. Best feature is the location.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Apr 2025

10/10 Excellent

Brittania

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
5 stars! I travel often but this hotel has earned my heart. The customer service was absolutely impeccable. They made me feel like the most important person in the world. Genuinely kind to everyone, no fake fluff. The rooms were small but
Stayed 2 nights in Apr 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very satisfying to stay here
Stayed 2 nights in Jun 2025

8/10 Good

Tamer

Liked: Cleanliness, amenities, property conditions & facilities
Great room and staff. Loved having a refrigerator in the room. Walking distance to the stadium in downtown. Terrific having a proper coffee shop in the hotel. The bed was a little stiff, but other than that everything was great.
Stayed 2 nights in May 2025

8/10 Good

Orazio C

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Harold

Stayed 1 night in Jun 2025

10/10 Excellent

Braulio, Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Angel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very close to everything we wanted to do. Stadium bars and restaurants
Stayed 2 nights in Jun 2025

10/10 Excellent

Santiago, Salt Lake City

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wish breakfast was included at least. Everything else was very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Victor

Stayed 1 night in Jun 2025

6/10 Okay

Omar David

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was decent hotel. But to pay for food package and it’s cold and barely any there. Just wasn’t happy with that at all.
Stayed 1 night in Jun 2025

8/10 Good

Tina M

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025