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Aloft Charlotte City Center

3.0 star property

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Photo gallery for Aloft Charlotte City Center

Property amenity
Lounge
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Gym
$156
includes taxes & fees
Nov 27 - Nov 28

Explore the area

View in a map
210 E Trade Street, Charlotte, NC, 28202
  • Place, Queen City Quarter
    ‪1 min walk‬
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪7 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(21 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(8 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(57 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 297 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 600 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Aloft Charlotte City Center

3-star Charlotte hotel, connected to a shopping center in Uptown Charlotte
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a microwave in a common area. Housekeeping is available on request.
Aloft Charlotte City Center offers 175 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include bathtubs or showers and complimentary toiletries. This Charlotte hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center, 3 meeting rooms, and limo/town car service.

Wired and wireless Internet access is complimentary. Event facilities measuring 2497 square feet (232 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, gift shops/newsstands, and tour/ticket assistance. Parking is available onsite for a surcharge.

Aloft Charlotte City Center is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
W-XYZ Bar - Onsite bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 4 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • W-XYZ Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,497 square feet of conference space
  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 4.00 to 15.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Charlotte EpiCentre
Aloft Charlotte Uptown EpiCentre
Aloft EpiCentre
Aloft EpiCentre Charlotte
Aloft Uptown
Aloft Uptown Charlotte
Aloft Uptown EpiCentre
Aloft Uptown EpiCentre Hotel
Aloft Uptown EpiCentre Hotel Charlotte
Charlotte Aloft Uptown
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
Aloft Charlotte Uptown EpiCentre Hotel
Aloft The Epicentre

Aloft Charlotte City Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 512 out of 1003 reviews
Rating 8 - Good. 199 out of 1003 reviews
Rating 6 - Okay. 159 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!! Parking sucks.
Stayed 1 night in Aug 2025

6/10 Okay

Iyona

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor that I stayed on was very hot in the hall, the elevator sounds like it needs to be fixed, paid for the city view and it was facing the epicenter undergoing construction the view looks way better at night but service was very good nice staff smooth and easy check in and out
Stayed 1 night in Aug 2025

10/10 Excellent

Sandrine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in this hotel and we really liked it. Staff very nice, room big and comfy.
Stayed 1 night in Aug 2025

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities
There were minor issues with my room, which happens in property ownership. However the staff were extremely quick at resolving my concerns with a positive attitude and the remaining time was very pleasant. Great people
Stayed 4 nights in Aug 2025

10/10 Excellent

Kai

Stayed 2 nights in Aug 2025

6/10 Okay

Jason

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Winifred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and decor,engaging staff!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Tyrobia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location the staff
Stayed 1 night in Aug 2025

10/10 Excellent

Bruna

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room
Stayed 3 nights in Jul 2025

8/10 Good

Darnell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tyrell

Stayed 2 nights in Aug 2025

10/10 Excellent

Fatima

Stayed 1 night in Aug 2025

8/10 Good

Irene

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Please tra

I was a little disappointed when I checked in after hard day travel of flight delay in the late hour's and inquired about food suggestions and deliveries the night staff was was dismissive and suggested I call DoorDash which is fine but being in strange city you have I had no idea . Imagine my surprise the next morning I found out there was a 24 hour ipen Redeye Diner connected the Aloft and a shopping center. I was surprised staff didnt know that. But the morning team were wonderful.
Stayed 2 nights in Aug 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Jul 2025

10/10 Excellent

Moji

Business traveler
Disliked: Staff & service
It was ok
Stayed 4 nights in Jul 2025

8/10 Good

Nancy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Cozy

I slept very well on that nice comfortable cushy bed. Some damage was seen in the room. The mayor had a crack in it and the safe was busted in them. Coffee machine was broken. However, they did bring me a new coffee maker. The water in the shower Could not be adjusted. It was pretty hot and could not turn down to cooler temperature.
Stayed 3 nights in Jul 2025

8/10 Good

rochelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to restaurants and the convention center
Stayed 4 nights in Jul 2025

8/10 Good

Debra

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great stay. Close to the convention center and lots of food choices within walking distance.
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the Aloft

I really enjoy staying at the Aloft, have numerous times in various cities. The staff was EXTREMELY friendly and helpful. The air conditioner was rather noisy, but as it turns out, helped block the road noise. I was surprised that there was racing on the streets each night and even during the day. Having the bar and basic food items on site was awesome.
Stayed 4 nights in Jul 2025

8/10 Good

Heidi, westmont

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Aloft. I thought breakfast was included but it wasn't. The internet didn't always stay connected. The staff was amazing.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time! Loved being in the city center
Stayed 5 nights in Jul 2025

6/10 Okay

Brenda, Bronx

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to everything. Ice should be free.
Stayed 4 nights in Jul 2025

8/10 Good

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No closet space when 3 women are sharing room for business. Room better for a single ot couple.
Stayed 5 nights in Jul 2025

8/10 Good

Yanick

I can say it was ok.
Stayed 4 nights in Jul 2025