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Aloft Charlotte City Center

3.0 star property

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Photo gallery for Aloft Charlotte City Center

Property amenity
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Exterior
Lounge
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
210 E Trade Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪2 min walk‬
  • Charlotte Convention Center
    ‪7 min walk‬
  • Bank of America Stadium
    ‪11 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, City View

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, City View

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 297 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 600 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Aloft Charlotte City Center

3-star Charlotte hotel, connected to a shopping center in Uptown Charlotte
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a microwave in a common area. Housekeeping is available on request.
Aloft Charlotte City Center offers 175 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include bathtubs or showers and complimentary toiletries. This Charlotte hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center, 3 meeting rooms, and limo/town car service.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, gift shops/newsstands, and tour/ticket assistance. Parking is available onsite for a surcharge.

Aloft Charlotte City Center is a smoke-free property.

To-go breakfasts are available for a surcharge.
W-XYZ Bar - Onsite bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee: USD 4 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • W-XYZ Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 4.00 to 15.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Charlotte EpiCentre
Aloft Charlotte Uptown EpiCentre
Aloft EpiCentre
Aloft EpiCentre Charlotte
Aloft Uptown
Aloft Uptown Charlotte
Aloft Uptown EpiCentre
Aloft Uptown EpiCentre Hotel
Aloft Uptown EpiCentre Hotel Charlotte
Charlotte Aloft Uptown
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
Aloft Charlotte Uptown EpiCentre Hotel
Aloft The Epicentre

Aloft Charlotte City Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 497 out of 1001 reviews
Rating 8 - Good. 197 out of 1001 reviews
Rating 6 - Okay. 154 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Marilyn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Good location. Needs maintenance.

Hotel was in a good location for restaurants and to see a show. Rooms were adequate but needed maintenance. Remote blinds did not work, water pressure was low and sink was clogged. Friends had to switch rooms as their AC did not work. Lots of street noise even on the 12th floor. Pot smell was very prevalent.
Stayed 1 night in Mar 2025

6/10 Okay

Ludmia

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Troynae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

PRESTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check-in process. Effective and friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. All the staff was very friendly and helpful. Great view. Very downtown outside. It was a little difficult to locate valet/ parking and the hotel itself in the bustle.
Stayed 1 night in Feb 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Brooke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Aloft hotels! The staff is always nice and the place is fun and up to date! Also super clean!
Stayed 1 night in Feb 2025

10/10 Excellent

candy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice!
Stayed 1 night in Feb 2025

6/10 Okay

Raymond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very confusing to park. Charged for parking as well when they said it was free
Stayed 1 night in Feb 2025

10/10 Excellent

Allison

Stayed 1 night in Feb 2025

6/10 Okay

tiffany

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Charlie

Stayed 1 night in Feb 2025

8/10 Good

Audra

Traveled with family
It was very noisy and I had trouble alweping
Stayed 2 nights in Feb 2025

8/10 Good

Claire

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Oreicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was phenomenal!!
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Lakin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that house cleaning only comes every other day.
Stayed 2 nights in Feb 2025

6/10 Okay

Matthew

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

2.5 star

The hotel is in a great location and the view from the room was beautiful; but for the price I paid, this experience left ALOT to be desired. On day one of my stay the bathroom door didn’t close all the way and despite repeatedly calling the front desk nobody came to fix it or offer to move us to another room. For what I paid you would expect basic amenities like a microwave in your room but this room didn’t have one. Came down with me and my girlfriend’s luggage when we checked out only to find no luggage cart. For a hotel of this size, they need more than just two. We were forced to carry all of our luggage down to the street and that’s just not good enough. The positives are that the room was very clean, the bed was comfortable and the shower was of good quality. They just need to be better with their customer service
Stayed 2 nights in Feb 2025

6/10 Okay

Mellow

Traveled with family
Liked: Cleanliness
Your location is great! The staff is very friendly and willing to assist. Unfortunately our experience in the room was less than what we expected. There are several signs that the wall switch controls the blinds. But one of the two blinds did not work. It was impossible to sleep with all the city lights so we reluctantly manually pulled the shade down. The next morning I reported the non working shade, the very slow draining bathroom sink, and the refrigerator was freezing my fresh food. (Yes, I looked for an adjustment but there was none inside the refrigerator or where I could access on the outside). The reception staff said maintenance was due to work any minute and would come up to our room first. After an hour, they had not showed and we had an appointment. I stopped by the desk to let them know we would be out but they were welcome to come inside to fix it. When we returned several hours later, nothing had been done. When I inquired again, the maintenance men finally came. They said they fixed everything. Well, it was fixed for a few minutes. That evening. The water backed up and the shade would not come down. I pulled my fresh food from the refrigerator figuring it wasn’t working right either. My husband diligently kept trying to get the shade come down since we did not want to manually pulled it down again. He finally got it to inch down and close. It would not raise up in the morning.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sherica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll be using this again soon
Stayed 1 night in Feb 2025