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AC by Marriott Charlotte

3.5 star property

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Photo gallery for AC by Marriott Charlotte

47-inch LCD TV with satellite channels, TV
Desk, laptop workspace, blackout drapes, iron/ironing board
Suite, 1 King Bed with Sofa bed, Balcony | Desk, laptop workspace, blackout drapes, iron/ironing board
47-inch LCD TV with satellite channels, TV
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
  • Laundry
$196
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
220 East Trade Street, Suite 500, Charlotte, NC, 28202
  • Spectrum Center
    ‪2 min walk‬
  • Charlotte Convention Center
    ‪7 min walk‬
  • Bank of America Stadium
    ‪11 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Balcony

  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area | 47-inch LCD TV with satellite channels, TV

Junior Suite, 1 King Bed with Sofa bed

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds

  • 495 sq ft
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(105 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(42 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Balcony

8.6 out of 10
Excellent
(7 reviews)
  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

AC by Marriott Charlotte

3.5-star hotel in Uptown Charlotte
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a business center. Housekeeping is available on request.
AC by Marriott Charlotte offers 184 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 47-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 3 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 2723 square feet (253 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a library, and a terrace. Onsite parking is available (surcharge).

AC by Marriott Charlotte is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AC Lounge - This lobby lounge specializes in Mediterranean cuisine.
Nuvole - Onsite rooftop bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Lounge
  • Nuvole

Things to do

  • 24-hour gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,723 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 12 for children
  • Self parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 42 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

AC Marriott Charlotte Hotel
AC Marriott Charlotte
AC by Marriott Charlotte Hotel
AC by Marriott Charlotte Charlotte
AC by Marriott Charlotte Hotel Charlotte

AC by Marriott Charlotte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 784 out of 1086 reviews
Rating 8 - Good. 160 out of 1086 reviews
Rating 6 - Okay. 71 out of 1086 reviews
Rating 4 - Poor. 36 out of 1086 reviews
Rating 2 - Terrible. 35 out of 1086 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ashlea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Melissa

Traveled with partner
Liked: Amenities
Clean, nice customer service despite it being really busy. The breakfast buffet was basic and the rooftop bar is nice. Bed was comfortable. Shower was nice, but poor water pressure on the 12th floor. The toilet bowl design is really odd. It’s a square, so it’s uncomfortable and smaller framed people feel like you’re going to fall in! I didn’t appreciate the restaurant charging 20% automatically on all tabs, no matter how many people are in your party. Parking is $32 in addition to the room charge. Overall, an expensive night.
Stayed 1 night in May 2025

8/10 Good

Marcel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice. Staff was friendly. Great location. Food and parking a bit expensive but I suppose it’s like that in most cities. Elevators required a bit of a wait.
Stayed 1 night in May 2025

10/10 Excellent

Greg

Traveled with group
Easy valet, check in and great hotel. Would definitely stay again!
Stayed 1 night in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Whitley

Stayed 2 nights in May 2025

10/10 Excellent

Antonio

Stayed 2 nights in May 2025

8/10 Good

Kellie

Stayed 3 nights in May 2025

10/10 Excellent

joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. A bit weird with the entry and lack of a lobby on the ground floor.
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Roger, Oxford

Stayed 1 night in May 2025

10/10 Excellent

Robert

Stayed 2 nights in May 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at this property. We were pleased with all they had to offer and the price was great!
Stayed 1 night in May 2025

4/10 Poor

Casey

Stayed 1 night in May 2025

2/10 Terrible

Madison

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
An entire shower door busted and fell apart while my husband was using the restroom and could’ve seriously injured him. They put us in a room that had a balcony, not even half the size of the room that we originally booked. The room was also smaller as well, and they proceeded to argue with me and telling me that it was the same exact room I offered to bring one of the staff upstairs so they could see that it clearly was not the same exact room. They still charged me for the room that I originally booked instead of offering any sort of discount or any sort of courtesy for what happened in the room that night we had to pack up all of our things and move rooms, which was super inconvenient. The lady at the front desk with the nose piercing. It was extremely rude and I mean absolutely out of line. So unprofessional she proceeded to tell me that she knows what the rooms look like she works there. (With a major attitude). The maintenance man came out repeatedly asking if people were smoking cigarettes when he needed to be asking why every balcony smells like Marijuana. The people in the room next to us were clearly throwing a party as there were a lot of people out on their balcony. They decided to have sexual relations right next to us as loud as they could. I believe on purpose this day was absolutely terrible. I would not recommend this hotel to anyone and I’ve stayed in a lot of places and typically never complain
Stayed 2 nights in May 2025

10/10 Excellent

elmer

Liked: Cleanliness, staff & service, property conditions & facilities
Good place a Good vibe
Stayed 1 night in Apr 2025

2/10 Terrible

JQuella

Disliked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Megan

Stayed 2 nights in May 2025

10/10 Excellent

Jacklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Nikkia, Winston Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept and clean
Stayed 1 night in May 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Shaqeer

Stayed 1 night in Apr 2025

10/10 Excellent

Enrique A

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the balcony view and how clean and nice the room was
Stayed 2 nights in Apr 2025

8/10 Good

Brittany

Stayed 1 night in Apr 2025