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Tru by Hilton Charleston Airport

2.5 star property

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Photo gallery for Tru by Hilton Charleston Airport

Reception
Terrace/patio
Premium bedding, laptop workspace, iron/ironing board, free WiFi
Snack bar
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • 24/7 front desk
$111
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
3331 W Montague Avenue, North Charleston, SC, 29418
  • Charleston Area Convention Center
    ‪6 min walk‬
  • North Charleston Coliseum and Performing Arts Center
    ‪9 min walk‬
  • Charleston Tanger Outlets
    ‪17 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪5 min drive‬

Room options

View all photos for ADA King Room (Mobility & Hearing, Roll-In Shower)

Premium bedding, laptop workspace, iron/ironing board, free WiFi

ADA King Room (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(79 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Room, 2 Queen Beds (Mobility & Hearing, Bathtub)

Premium bedding, laptop workspace, iron/ironing board, free WiFi

ADA Room, 2 Queen Beds (Mobility & Hearing, Bathtub)

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Room, 2 Queen Beds (Mobility & Hearing, Roll-In Shower)

Premium bedding, laptop workspace, iron/ironing board, free WiFi

ADA Room, 2 Queen Beds (Mobility & Hearing, Roll-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

8.8 out of 10
Excellent
(93 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for ADA King Room (Mobility & Hearing), Bathtub

Premium bedding, laptop workspace, iron/ironing board, free WiFi

ADA King Room (Mobility & Hearing), Bathtub

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Charleston Airport

North Charleston hotel walkable to North Charleston Coliseum and Performing Arts Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station. Housekeeping is available on request.
Tru by Hilton Charleston Airport offers 118 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru by Hilton Charleston Airport features an indoor pool and a fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center. This North Charleston hotel also offers a vending machine, gift shops/newsstands, and express check-in. Onsite self parking is complimentary.

Tru by Hilton Charleston Airport is a smoke-free property.

Guests are offered a complimentary full breakfast.
Tru by Hilton Charleston Airport has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Charleston
Tru by Hilton Charleston Airport Hotel
Tru by Hilton Charleston Airport NORTH CHARLESTON
Tru by Hilton Charleston Airport Hotel NORTH CHARLESTON

Tru by Hilton Charleston Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 639 out of 1037 reviews
Rating 8 - Good. 198 out of 1037 reviews
Rating 6 - Okay. 101 out of 1037 reviews
Rating 4 - Poor. 55 out of 1037 reviews
Rating 2 - Terrible. 44 out of 1037 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

amanda

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2025

8/10 Good

McKenna

Stayed 2 nights in May 2025

8/10 Good

RACHAEL, Ashburn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were comfortable and clean! Great night of sleep. Wish the room had a microwave. Convenient location, staff was friendly.
Stayed 4 nights in May 2025

4/10 Poor

Craig

Disliked: Amenities, property conditions & facilities
No soap in bathroom soap dispensers and they had no coffee during two mornings of breakfast.
Stayed 2 nights in May 2025

8/10 Good

Jesse

Liked: Cleanliness, property conditions & facilities
Great stay! Comfy cute place close to the mall.
Stayed 1 night in May 2025

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time staying at TRU Hilton, my husband & I were very impressed with how nice everything was, we will stay here again
Stayed 1 night in May 2025

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities
Webreally enjoyed our stay at Tru Hilton Hotel
Stayed 1 night in May 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One morning didn't have forks to eat with, the next it didn't have bowls... The fridge in the room was all frozen up, had to defrost it, even then it wasn't cold, but still froze stuff .. shower could have been cleaner.
Stayed 3 nights in May 2025

4/10 Poor

Jasmine

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
The beds and pillows were not comfortable at all like the other Hilton locations. The air conditioner made a horrible loud wining noise. The room floor was not clean and hair was on the floor and in the shower floor. I reported the concerns through the text response as advised & received no response or help.
Stayed 3 nights in May 2025

8/10 Good

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love Tru hotels! It’s our first pick always. This time is the only time they didn’t have coffee… they said the machine was broken… shouldn’t they have a back up machine?! Just a thought. Also, if they would put small coffee makers in the room that would help. We are coffee drinkers and had to go drive to get coffee each morning. The hotel was excellent though! We will stay there again!
Stayed 2 nights in May 2025

4/10 Poor

Heather

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Air conditioner made a loud buzzing noise. They didn't have coffee because their coffee maker was down and instead of going to get a new one they just put a sign up that said it down. My son and i were waiting on the elevator, when the door open 2 ladies from house keeping for on and one told the other "they can wait on another one". One evening we came in there was nowhere to park because people where double parked so they told me to park in the space between handicap spots but to get up before 7 and move off i didn't want to get towed.
Stayed 3 nights in May 2025

10/10 Excellent

Syndy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean quiet comfy . Exactly meet our expectations
Stayed 2 nights in May 2025

6/10 Okay

Purna Siva Prakash

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not a Good Experience

Room does not have any micro wave and Air conditioner is making too much noise and asked us to carry the towels from reception to the room. Over all service is not up to the mark.
Stayed 1 night in May 2025

6/10 Okay

Ravi

Stayed 1 night in May 2025

8/10 Good

Oscar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast needs improvement
Stayed 2 nights in May 2025

6/10 Okay

Oleksandr

Liked: Cleanliness, property conditions & facilities
Property was ok, poor breakfast, and no coffee!
Stayed 1 night in May 2025

8/10 Good

YOUNGJOO

Stayed 1 night in May 2025

10/10 Excellent

Trevoir, Houston

Liked: Cleanliness, property conditions & facilities
I love this property. This is where I always book when I visit Charleston. The staff as a whole are very friendly, professional, and customer service centric. Room is spacious, nice decor and functional for remote working. Property is located conveniently to the highway, restaurants, Walmart and Tanger Outlet.
Stayed 4 nights in May 2025

10/10 Excellent

LORA, GENEVA

Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not very clean after check in, there were fake eyelashes on the mirror and fingernails on the floor along with dirt. The sheets were not clean and we had to ask for extra blankets but the service was very good and the people were accommodating.
Stayed 2 nights in May 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Yun

Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dani

Traveled with family and small children
Liked: Amenities
Beautiful and clean. Staff was very friendly !!
Stayed 1 night in May 2025

6/10 Okay

Alison

Stayed 3 nights in May 2025