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SureStay by Best Western Summerville Flowertown

2.5 star property

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Photo gallery for SureStay by Best Western Summerville Flowertown

Shower, free toiletries, hair dryer, towels
Lobby
Free buffet breakfast
Seasonal outdoor pool
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning
$116
includes taxes & fees
Oct 16 - Oct 17

Explore the area

View in a map
115 Holiday Dr, Summerville, SC, 29483-7305
  • Place, Nexton Square
    ‪16 min walk‬
  • Place, Azalea Park
    ‪4 min drive‬
  • Place, Charleston Southern University
    ‪9 min drive‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(10 reviews)
  • 228 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(9 reviews)
  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • 228 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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  • Parking included
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About this property

SureStay by Best Western Summerville Flowertown

Summerville hotel close to Nexton Square
Along with a seasonal outdoor pool, this hotel has a 24-hour front desk and free newspapers. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, gift shops/newsstands, RV/bus/truck parking, and a front-desk safe are onsite.
SureStay by Best Western Summerville Flowertown offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Summerville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a seasonal outdoor pool, gift shops/newsstands, and complimentary newspapers in the lobby. Complimentary uncovered self parking is available on site.

SureStay by Best Western Summerville Flowertown has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from March to October

Property is also known as

Sleep Inn Hotel Summerville
Sleep Inn Summerville
Sleep Inn Summerville Hotel
Summerville Sleep Inn
Sleep Inn Summerville Charleston
SureStay by Best Western Summerville Flowertown Hotel
SureStay by Best Western Summerville Flowertown Summerville

SureStay by Best Western Summerville Flowertown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 135 out of 393 reviews
Rating 8 - Good. 96 out of 393 reviews
Rating 6 - Okay. 65 out of 393 reviews
Rating 4 - Poor. 47 out of 393 reviews
Rating 2 - Terrible. 50 out of 393 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Wayne

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Entire hotel needs updating!...from the carpeting in hallways, to the rooms themselves...chipped paint..nicked up walls...damaged wall fixtures...non operational ice machines
Stayed 3 nights in Jun 2025

6/10 Okay

Michelle

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
This property is a work in progress as of June 2025. It was bought out and the new owners are doing renovations. My first impression, the property was relatively clean. The staff welcoming. I was put on the second floor. And there was no elevator available at the time of my stay. The staff was able to help carry our bags upstairs due to I have medical issues. There was no way I was going to be able to do it. Down the hallways leading to my room, several different light fixtures were in the process of being renovated so there were wires exposed. An unmanned ladder was left all day on Saturday in the walkway. The room was small, but it was clean and comfortable. The door for the bathroom slides open and close. The first time my son went to the bathroom, the handle broke. I did inform the staff but didn’t see it as a reason to change rooms. She was very polite and willing to move us. We left out bag with toiletries at home. The staff was very sweet and gave us extra shampoo and conditioner because the bottles were small. They were very accommodating. At check out, we needed help again to get the bags downstairs. Again, a staff member assisted us quickly and made the inconvenience of the elevator out of service not so bad. Honestly, we would stay again. Hopefully a little further in the renovation stage.
Stayed 2 nights in Jun 2025

2/10 Terrible

Robyn

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely horrid experience. If I could give zero stars I would. From check in to check out it was the most horrific experience I’ve ever had with a hotel. At check-in we should’ve just turned around and left. They tried to give us a room that smelled like smoke from the moment we opened the door. When we went downstairs to let them know, they told us that they would change us right away no problems gave us the room next-door, which also smelled like smoke. The fact that there was no elevator should’ve tipped us off right away and they put us upstairs all the way in the back. Why do you not have an elevator for a two-story hotel? They then put us downstairs in a room that smelled musty but did not smell like smoke. We opened the door and there are stains on the curtains stains on the wall cracks in the wall stains on the carpet. It was just absolutely abysmal. The door to the bathroom was a pocket door and did not fully shut or lock. There were cracks in the wall, crack in the sink, and the door to the shower did not fully shut or lock. We figured we were just sleeping there for one night so we were just going to bear with it and deal with it. We left for the evening and came back later and the parking lot was absolutely full of cars as was the restaurant parking lot next-door. The restaurant next-door had music absolutely thumping from it that we could hear in our room as well that did not stop until well past 2 AM. We woke up to cockroaches in our bathroom.
Stayed 2 nights in Jun 2025

8/10 Good

Kathi

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property was clean, staff were helpful and friendly, the room was clean and tidy, however, the shower definitely needed to be replaced. The floor was painted and sill cracked.
Stayed 1 night in Jun 2025

4/10 Poor

Dustin

Traveled with partner
Shower Door wouldn't shut. Water all over the floor bc of it. Dude passed out in the hallway. Puke on the floor headed to the 2nd floor.. this was right there in front of the front desk.. still there in the AM. ( NO elevator)...ice machine on 2nd floor didnt work. Free Breakfast was average at best. Didn't go to the pool but looked at it...hard pass. Bed and Pillows were comfy.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, room comfort
I'm giving them an overall 5 stars for trying dang hard. The property is in transition. Give them a shot. I expect it will get better with each passing week. It's not without issues currently. No elevator in a two story property. The room I was in was musty. Big red (nail polish?) stain in the carpet in front of the sink. Bathroom door had issues. Shower door had issues and the hinges are coming out of the wall. Beds weren't all that comfortable. At breakfast, the waffle batter clogged and had ended up in a big mess on the floor. There's not really enough parking for the number of rooms. The staff are really trying though. So I would stay there again before I pass final judgment. It's hard work to turn around and rebrand a property.
Stayed 2 nights in May 2025

10/10 Excellent

Drue

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was friendly, and breakfast each day was 10/10 with plenty of options. Did not get time to check out the pool unfortunately. Only a few minor complaints: water pressure was constantly low in the sink and the light above sink mirror was very dim. With all that to say, we will likely stay again if we come back to the area.
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t waste your money!

The night I checked in I was placed in one room and received keys for another. Because of this, someone tried to come into my room while I was in bed. It startled me and I was unable to sleep not sure if someone was going to come into my room again. The room was very dated, and furniture and light fixtures were not properly functioning. I also received mystery bug bites my first night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dwayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherry

Stayed 1 night in Jun 2025

6/10 Okay

Kamil

Stayed 1 night in Jun 2025

8/10 Good

Betty

Stayed 1 night in May 2025

6/10 Okay

Heather

Liked: Cleanliness
The room was clean, breakfast was ok, couldnt use the pool either day we were there for various reasons.
Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Though the facility was being remodeled, it was clean and comfortable.
Stayed 2 nights in Jun 2025

6/10 Okay

Jessica

Business traveler, Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Quiet but cluttered because repairs. Part of ceiling in bathroom might fall out soon. Moldy ceiling & walls. Hopefully the next repairs get to be the rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Davina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice community. Nice staff. Easy check in/out process. Clean. You can tell it’s being renovated so not everything is perfect but it was good for the price and location to where I needed to be. It’s only 40 minutes from downtown Charleston. And an hour to 2 hours to public beaches depending on where you go. My main goal was traveling to the goose creek military base which was 25-30 minutes from the hotel which was perfect since I didn’t mind the drive.
Stayed 2 nights in May 2025

6/10 Okay

Maryanne

Disliked: Cleanliness, property conditions & facilities
Hot water was minimal. Exterior door entrance was always accessible w/out room key, pool was maintained daily but more chemicals and filters running overnight would help, breakfast choices were always same and minimal, juice machine still out of order. Hotel management seemed more interested in putting new exterior cameras up.
Stayed 5 nights in May 2025

10/10 Excellent

NICOLA

Stayed 2 nights in May 2025

10/10 Excellent

Terri

Stayed 1 night in May 2025

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Great stay! Everything was clean and customer service was great!
Stayed 2 nights in May 2025

10/10 Excellent

Gabriel

Business traveler
Liked: Amenities
C’eaning
Stayed 1 night in May 2025

8/10 Good

Richard

Stayed 1 night in May 2025

8/10 Good

Tanya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025