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Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG

Front of property - evening/night
Free daily buffet breakfast
Lobby sitting area
Terrace/patio
Check-in/check-out kiosk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
  • Parking available
$137
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
250 Spring Street, Charleston, SC, 29403-5123
  • Medical University of South Carolina
    ‪13 min walk‬
  • College of Charleston
    ‪2 min drive‬
  • Port of Charleston
    ‪4 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(107 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Top Floor)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Top Floor)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Accessible Bathtub (Communications)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(71 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Top Floor)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed (Top Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible Bathtub (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Low Floor)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Top Floor)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Top Floor)

  • Sleeps 4
  • 1 King Bed

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Exterior

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About this property

Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG

Hotel in Downtown Charleston
Along with an outdoor pool, this smoke-free hotel has a fitness center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG offers 153 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 680 square feet (63 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.02 miles (USD 15 per day)
  • Covered self parking on site (USD 15 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 680 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 12.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 15.00 per day (in/out privileges)
  • Offsite parking fee: USD 15.00 per day (00.02 mi away)
  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charleston Holiday Inn Express Ashley River
Holiday Inn Express Charleston Ashley River
Holiday Inn Express Charleston Dwtn Medical Area Hotel
Holiday Inn Express Dwtn Ashley River
Holiday Inn Express Dwtn Ashley River Hotel
Holiday Inn Express Dwtn Ashley River Hotel Charleston
Holiday Inn Express Charleston Dwtn Ashley River Hotel
Holiday Inn Express Dwtn Medical Area Hotel
Holiday Inn Express Dwtn Medical Area
Holiday Inn Express Charleston Dwtn Medical Area Hotel
Holiday Inn Express Dwtn Medical Area Hotel
Holiday Inn Express Charleston Dwtn Medical Area
Holiday Inn Express Dwtn Medical Area
Hotel Holiday Inn Express Charleston Dwtn - Medical Area
Holiday Inn Express Charleston Dwtn - Medical Area Charleston
Holiday Inn Express Charleston Dwtn Ashley River
Express Dwtn Medical Area

Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 686 out of 1361 reviews
Rating 8 - Good. 313 out of 1361 reviews
Rating 6 - Okay. 186 out of 1361 reviews
Rating 4 - Poor. 108 out of 1361 reviews
Rating 2 - Terrible. 68 out of 1361 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing.
Stayed 4 nights in May 2025

2/10 Terrible

Glenda

Traveled with family
Disliked: Property conditions & facilities
Staff members are really friendly, but they need to put more attention to the rooms……..
Stayed 2 nights in May 2025

2/10 Terrible

Elizabeth

Stayed 2 nights in May 2025

6/10 Okay

Grace

Traveled with pets, Traveled with family
The morning employees were awesome. The breakfast was ok. The check in lady employee not so friendly. I had a small dog with me requested ahead of time 1st floor, she said no first floor rooms available. So I was given a room that the carpet needed to be shampooed . Also it had fleas. Must have been a dog room. My dog takes an expensive flea pill once a month. I was the one getting bit my fleas. I did not complain because the hotel was full. I will not stay they’re again.
Stayed 3 nights in May 2025

2/10 Terrible

Luisa

Disliked: Cleanliness, staff & service, property conditions & facilities
My booking was cancelled without prior notification. I was stranded with children in South Carolina without a HOTEL.
Stayed 3 nights in May 2025

10/10 Excellent

Brianna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice! Close to everything
Stayed 4 nights in Mar 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with nice rooms and breakfast. Great location to sites. Would definitely stay again if in town.
Stayed 2 nights in May 2025

8/10 Good

Annabelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the French Quarter with access to bus shuttle.
Stayed 2 nights in May 2025

4/10 Poor

Julie

Traveled with partner
Disliked: Cleanliness
The front desk staff were terrible. They weren't very pleasant to us at all. We called the night before and asked if we could get early check in. We talked to someone at the reservations desk who talked to someone the front desk. He said they could accommodate the early check in. When we arrived at the hotel the next day for our check in. The 2 people at the front desk said no they couldn't check us in and no early check in available We told them about talking to reservations. The one rude woman said well I'm a manager and would never say that. The tone in her voice was unacceptable. She never even apologized. We asked if we could leave our bags and she did let us. We came back later at 5ish to check in and at least this time the woman at the desk was a little bit more nicer to us. When we checked out on our last day. The man at the front desk gave us our receipt. As I was waiting for our Uber driver, I noticed we were charged 3 days for parking. We did not have a car at all. i ran back in and explained this to him. He took it off our bill but never apologized to us for that either. The breakfast staff and the concierge was the nicest people there. We really appreciated everything they did for us.
Stayed 3 nights in May 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dark and dingy room. No working water available to fill water bottles, attendants not at desk and when found not friendly, seemed to be bothered. Charged parking even though it’s supposed to be included.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Herbert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For the money, it's a safe and secure buy. The room was clean, the bed was comfortable and spacious. Like other guests, we used Lyft/Uber to get around Charleston and avoided the hassle of urban traffic and parking. Our one major complaint was the shower. You had to reach in to turn it on, so you were soaked with cold water before it warmed up. Very, very poor design.
Stayed 3 nights in May 2025

4/10 Poor

Jason

Business traveler
Stayed 1 night in May 2025

4/10 Poor

Kimberly

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
not much to really like.
Stayed 1 night in May 2025

6/10 Okay

Lauren

Liked: Cleanliness, room comfort

Stop on trip heading North

It was clean, but needs some upgrades. Internet was off and on. Breakfast had good selection from eggs, cereal, pancakes, etc. Parking fees confusing. We were able to park at hotel so took Uber into the city for attractions. At checkout had a $15 per night charge which I questioned as unexpected and not explained at checkin
Stayed 2 nights in May 2025

8/10 Good

Griffin

Stayed 3 nights in Apr 2025

6/10 Okay

Ritu

Liked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

ramandeep

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.super clean,great service.
Stayed 6 nights in May 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and very professional. Staff was very helpful.
Stayed 3 nights in May 2025

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property was fine. The hotel bill me for the stay I purchased through Expedia and weeks later, despite being told a manager would call me or that they would correct the problem, it was not corrected and I was not refunded. I had to do a dispute through my credit card.
Stayed 1 night in Apr 2025

10/10 Excellent

DAMAYANTI, Lexington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at this hotel are very friendly and welcoming. Lobby area looked like it had been recently renovated. Very bright and modern looking. Our room was spacious, beds were comfortable. Bathroom, specifically the tub area, could use improvement as it looked old and tile grout looked dirty. Overall, our stay was fine and we would stay here again.
Stayed 1 night in May 2025

8/10 Good

Sharon

Traveled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Andre

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Two things that let this property down. The unbothered staff and the extremely loud ventilation system in the rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Stayed 1 night in May 2025