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Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG

Front of property - evening/night
Property preview
Check-in/check-out kiosk
Lobby sitting area
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
$132
includes taxes & fees
Jan 9 - Jan 10

Explore the area

View in a map
250 Spring Street, Charleston, SC, 29403-5123
  • Place, The Citadel
    ‪9 min walk‬
  • Place, Medical University of South Carolina
    ‪12 min walk‬
  • Place, College of Charleston
    ‪19 min walk‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Low Floor)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(124 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(79 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible Bathtub (Communications)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Top Floor)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Top Floor)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible Bathtub (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Top Floor)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Top Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Top Floor)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Top Floor)

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG

Hotel in Downtown Charleston
Along with an outdoor pool, this smoke-free hotel has a fitness center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG offers 153 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 680 square feet (63 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.02 miles (USD 15 per day)
  • Covered self parking on site (USD 15 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 680 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 12.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 15.00 per day (in/out privileges)
  • Offsite parking fee: USD 15.00 per day (00.02 mi away)
  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charleston Holiday Inn Express Ashley River
Holiday Inn Express Charleston Ashley River
Holiday Inn Express Charleston Dwtn Medical Area Hotel
Holiday Inn Express Dwtn Ashley River
Holiday Inn Express Dwtn Ashley River Hotel
Holiday Inn Express Dwtn Ashley River Hotel Charleston
Holiday Inn Express Charleston Dwtn Ashley River Hotel
Holiday Inn Express Dwtn Medical Area Hotel
Holiday Inn Express Dwtn Medical Area
Holiday Inn Express Charleston Dwtn Medical Area Hotel
Holiday Inn Express Dwtn Medical Area Hotel
Holiday Inn Express Charleston Dwtn Medical Area
Holiday Inn Express Dwtn Medical Area
Hotel Holiday Inn Express Charleston Dwtn - Medical Area
Holiday Inn Express Charleston Dwtn - Medical Area Charleston
Holiday Inn Express Charleston Dwtn Ashley River
Express Dwtn Medical Area

Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 727 out of 1468 reviews
Rating 8 - Good. 343 out of 1468 reviews
Rating 6 - Okay. 201 out of 1468 reviews
Rating 4 - Poor. 118 out of 1468 reviews
Rating 2 - Terrible. 79 out of 1468 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Phyllis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The full breakfast each morning was delicious. The coffee was superb. I usually do not drink coffee in the evening, this coffee was perfect.
Stayed 5 nights in Oct 2025

10/10 Excellent

Sheelah

Stayed 2 nights in Oct 2025

10/10 Excellent

Cheyenne

Stayed 1 night in Sep 2025

10/10 Excellent

RJ

Stayed 4 nights in Sep 2025

4/10 Poor

Paula

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing.

The room and bathroom were dirty and had an unpleasant smell. The shower was dirty. Few if any room amenities. The thermostat was set to 60o - it was freezing!
Stayed 1 night in Oct 2025

8/10 Good

Rejeana K

Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great sheets
Stayed 1 night in Sep 2025

6/10 Okay

Kay, Winlock

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The parking was below adequate. The staff was nice, Stephan was especially helpful. Needed change for a $20 & they were unable to do that. Laundry was coin operated, unable to get that; suggest using the Square pay QR codes. Breakfast was very good, didn’t make it to the late afternoon snacks & beverages but that’s a very nice service. The area had lots of construction & the McDonalds within walking distance was totally mismanaged. Beware of the potholes in the city!
Stayed 3 nights in Sep 2025

10/10 Excellent

Clayton

Stayed 1 night in Sep 2025

10/10 Excellent

Barbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bhj
Stayed 1 night in Sep 2025

2/10 Terrible

Brandi

Disliked: Cleanliness, staff & service, amenities
There was inadequate parking which meant we had to park in a parking structure across from the hotel which felt unsafe when coming in at night. The cleaning crew failed to fully replenish the towels (no wash cloths) after cleaning the room and when I called to request more towels it took several attempts to even get someone on the phone and when I finally did they told me I’d have to come get them. The next day it was the same thing, I went to the front desk to get more towels and the person at the front desk never even looked at from his phone to acknowledge me. He went to the back to get towels and was back there for quite a while. Another staff member came by while I was waiting and asked if everything was ok and I told him that someone was supposed to be helping but I’m not really sure if he even understood what I was asking as he never looked up at me. He went to the back to help and magically the first person came out with the towels. Turns out he was in the back just on his phone while I was waiting. Just not a great experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jasmine, Oklahoma City

Stayed 2 nights in Sep 2025

8/10 Good

Omega

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms need updating and maintenance. Bathroom door split and separations along the entire lower door. Bathtub grout was very weathered and dinged
Stayed 2 nights in Sep 2025

8/10 Good

Frances

Liked: Cleanliness, property conditions & facilities, room comfort
Had to wait out front in lobby for 10 minutes to check in before anyone showed up.. He wasn't very warm or courteous when we checked in. Could have been better for sure.
Stayed 1 night in Sep 2025

8/10 Good

Mary Jo

Liked: Cleanliness, amenities, property conditions & facilities
The location was close to who I was visiting
Stayed 2 nights in Sep 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
We did not like our room first offered, asked for another room and was very accommodating to us. Very satisfied! Wonderful staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Sharice

Stayed 1 night in Sep 2025

2/10 Terrible

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Area around it was scary and unsafe. Lots of construction going on. The staff at check-in was rude and very condescending. So bad that i reported him to the hotel manager.
Stayed 1 night in Sep 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service
The room was very old and run down, the bathroom in particular. The sink was obviously new but the rest looked decades old and damaged.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kaveh

Stayed 1 night in Sep 2025

10/10 Excellent

Gilbertine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Hotel

Facilities needed repair and renovation. Items in room needed repair, shower was unsafe for older people, rooms when made up were not resupplied properly. Front desk gaff friendly, but one man who patrol the lobby was rude and patronizing to our party and other guests. Had an unexplained extra charge on my bill that I am disputing.
Stayed 2 nights in Sep 2025

8/10 Good

Teresa

Stayed 2 nights in Sep 2025

6/10 Okay

Silas

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Location: Convenient; Service: Inconvenient

Location is convenient to the VA hospital or MUSC, but the staff act like helping you is a burden and they'll charge you for parking even if you don't have a car.
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice short distance from downtown

Good - Rooms was large, beds comfy, no noise and AC was ice cold. Not so good - pillows flat and shower doors leaked on floor. Staff was awesome and breakfast was very good with many choices. Parking was an inconvenience as it was across the road in a different structure. KFC and McD next door but everything else a mile away. We would stay again!
Stayed 2 nights in Sep 2025