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Centurion Vacation Packages

Excellent

Ellipse has a fantastic location right next to Mall of Africa, and the aparthotel itself was very nice, but poor internal communication significantly hurt the experience. Check-in was confusing since I received no prior instructions, and despite arriving after the 3:00 PM check-in time, I had to wait in the hallway while housekeeping finished up. Later, I was granted an extra hour for late checkout (12:00 PM) because I was unwell, but management failed to notify staff. Housekeeping knocked at 11:00 AM and again at 11:30 AM, completely disrupting my rest. On top of that, the 6-digit access code repeatedly malfunctioned when trying to exit the building and parking areas. It’s a great property, but management urgently needs a centralized communication system.

convenient location to the airport and emperors palace casino.

This is meant to be a 4 star hotel and it probably was a few decades ago but now it is dated, tired and run down. The room (apparently a superior king room) was dark, small and stuffy. The air cond did not work properly so is was hot too! The bathroom was especially tired and smelled awful and the toilet did not flush properly. Thankfully we were only there one night between flights.

Toilets had something on the seat which I had to clean with wet tissue, there was what looked like pubic hair in the bath tub and hair on the outside, there was stain on carpet which looked like blood, the room was smelling and even the lifts were smelling, th3 couch was dirty, yhe carpets had wholes in it, overall terrible, luckily I was only there for 1 night out of necessity, definitely not worth the price, the entire building needs a revamp, old curtains, windows, bedding

The hotel experience was just amazing