Search Deals on

Central Switzerland Vacation Packages

The hotel is not recommended for tourists. The hotel design was very cool, but the hotel lacks basic amenities. The bed was very hard, and only 2 pillows The staff did not provide the amount of water promised in the kitchen, so we had to buy our own. There was a kitchen, but no coffee maker, dishes, nor even cutlery. Just 2 glasses. Hot showers were also an issue. We totally ran out of hot water on the first morning, despite being fairly conservative. After that, we took minimalist showers The front desk manager was very stressed and it was a struggle to get a functional key remade. Her solutions were not workable for us, and it was difficult yo get her to adapt. We finally left to buy water while she did what she needed to do and then could make us a working key. The restaurant staff were wonderful and accommodating. She even made us coffee early, because we has to leave for the airport. She gave us spoons for the yogurt we had to buy. The location is very good, and the reason we chose this hotel. But, for the €, we did not get much

Rooms were nice except old small tv, there were no bathrobes, pool was additional 20€ per person…. Parking 35€ and 10 € tax per person. Staff was nice!

En realidad en todo Milano la gente no es muy amable, entonces no podía esperar algo diferente

I booked this hotel expecting basic amenities, especially a hot shower and a comfortable night’s sleep. Unfortunately, there was no hot water during my stay, making it impossible to shower. This completely defeated one of the main reasons I booked the hotel. I informed the front desk, but the issue was not resolved in a timely manner, and there was no compensation offered. A functioning hot water system is a basic expectation for any hotel, and not having it significantly impacted my stay.

Staff is super friendly. Loved the girl at the bar -Wendy and the other girl at front desk-Julia. Excellent service. Everything was perfect and smooth. Cleaning staff was 5/5 I’m a female solo traveller stayed over 5 nights. Overall experience was fantastic.