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Čelobrdo Vacation Packages

There are a few things missing which I already informed the hotel

Customer service was very hit and miss. While some staff were friendly and professional, others seemed uninterested, often offering no greeting or smile. The complimentary boat service to the port was poorly managed. We arrived at 6:50 pm, within the advertised 6:00-7:00 pm operating hours, but the boat had already left. The next day, we arrived before 6:00 pm and it was already full. 2 friends of the skipper pushed their way to the front and jumped on the boat so we ended up squeezing onto an overcrowded boat for the 10-minute trip. It was also disappointing that hotel guests had to pay for basic sunbeds, as the free ones were usually taken. Reception arranged a private taxi that cost €45 for a 20-minute journey into town. The next day, I specifically requested a metered taxi for the same trip and it cost only €25. A more transparent approach would have been appreciated. Breakfast was below average, with dried-out food, overripe fruit, and unhelpful staff making even a hot drink difficult to order. Overall, the hotel has some positives, but inconsistent service, poor communication, extra charges, and disappointing breakfast quality detracted from the experience.

Please fix the leak from shower. Leaks in the bathroom and hallway carpet. Smells mold. Replace the entrance carpet just 2-3 m. Smells bad. And spray heavily for mold. It’s a great hotel otherwise and great staff. I loved it. Thank you.

We loved everything about this hotel and will be coming back but the stand out aspect was definitely the staff. From the breakfast staff to concierge and drivers, the staff could not be more helpful. Always there to answer questions or provide solutions, thanks you all so much! Jovan, Ivana, Tony, Marija, Zeljka, Djurko - you made our holiday stress free and enjoyable!

We stayed at the Regent Porto Montenegro for 10 nights in August 2026. First for the pros… great hotel location and amenities. Breakfast was great and the rooms and pool area were amazing. Really clean and high quality BUT, the main con, the service was not a 5* luxury hotel experience. Service was horrendous. 10% service charge is added on to everything you buy from food and drinks to massage etc. usually I wouldn’t have any issues with this, but when the staff treat you like you are a burden to serve and come across like they actually dislike you, you begrudge paying for the automatic service charge. Perhaps that is why the service is so bad, as there is no incentive for the staff to provide good service. E.g. sitting around the pool, we were never once approached as to whether we would like to have a drink, you literally have to get up and search for a pool attendant to order, then on most occasions you can’t find someone, so you have to walk to the bar and carry your drinks back to your location. All to then have a 10% service charge added to your bill! it’s not just the pool area attendants, the reception and concierge staff are equally unfriendly. One British family were refused to be provided with their hotel bill midway through their stay to check the charges and told that it’s too early from them to look at their bill and they should address it at checkout! Brits seemed to be treated very differently to other nationalities, which was awful to see! Won’t return