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I arrived at the hotel around noon and left a reusable shopping bag with wine, cheese, treats, etc. inside to be placed in my room before check-in a few hours later. They confirmed my reservation, took the bag and said it would be done. When I checked in, it wasn't done, so I had to call the front desk, and it took over 30min for it to arrive. I also specifically reserved a suite with a view of the park, which I received; however, the park-facing window was absolutely filthy, defeating the purpose of the view. Overall, the suite's cleanliness was sub-par. I sent a polite email to the hotel after checkout but have yet to receive a response.

Great little town and a nice hotel