Along with a full-service spa, this guesthouse has a snack bar/deli and a garden. Free WiFi in public areas and free self parking are also provided.
B&B Al Castello offers 2 accommodations with complimentary newspapers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the guesthouse's full-service spa. Services include massages.
The guesthouse offers a snack bar/deli. Wireless Internet access is complimentary. B&B Al Castello features a full-service spa. This Casale Litta guesthouse also offers a terrace, a garden, and room service (during limited hours). Onsite self parking is complimentary.
B&B Al Castello has designated areas for smoking.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Snack bar/deli
Things to do
Full-service spa
Family friendly
Crib (surcharge)
High chair
In-room microwave
In-room refrigerator
Snack bar/deli
Guest services
Housekeeping (daily)
Outdoors
Garden
Terrace
Full-service spa
Massage
More
Designated smoking areas
Room amenities
Bedroom
Crib (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Entertainment
Flat-screen TV with digital channels
Food and drink
Limited room service
Microwave
Refrigerator
More
Desk
Free daily newspapers
Policies
Check-in
Check-in start time: 6:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per day
Property payment types
Important information
Optional extras
Crib (infant bed) fee: EUR 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
B&B Al Castello Casale Litta
Al Castello Casale Litta
B B Al Castello
B&B Al Castello Guesthouse
B&B Al Castello Casale Litta
B&B Al Castello Guesthouse Casale Litta
Reviews
B&B Al Castello Reviews
4.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0/10
Cleanliness
7.0/10
Staff & service
9.0/10
Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 3 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
Reviews
2/10 Terrible
Verified traveler
Sep 6, 2018
Room double booked left us with nowhere to stay
B&B lost our pre-paid booking and double booked our room. We were left with no place to stay. Owner was rude and unhelpful in providing us with or helping us find a reasonable alternative arrangement. We ended up having to stay somewhere else with significantly higher cost.
I spoke to one of your representatives the other day and she said her supervisor would call me back at 7am my time but they never did so I was left waiting for hours by the phone. The customer service officer I spoke to is Pallavi.
My complaint is as follows:
I booked accommodation through wotif by searching 'accommodation close to Milan Malpensa airport'. On your search results it told me B&B Al Castello is 4.29km from the airport (I have attached a screenshot of the search I did and the quoted distance from the airport as proof). When I got in a taxi and showed them the accommodation it turned out it was 20km from the airport - nearly 5 times the advertised distance - over a 30 minute car ride. It ended up costing me 47 euro to get there in a taxi and 65 euro to get back to the airport for an early flight, I have attached receipts for the transport costs. Wotif falsely represented the distance to me and as a solo female traveller aged only 22 I did not appreciate ending up in a random
village quite far away from the airport where no one speaks English (not even the accommodation owner).
I would never have booked the accommodation if your website had of accurately represented the distance from the airport. I was also stuck on an international call with your company for over 40 minutes and received no follow up call or email afterwards - you should be embarrassed by your customer service