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Cardena Vacation Packages

There was no iron or ironing board for clothes. That was my only disappointment. The room was a suite and the balcony could’ve fit 25 people. We were very happy except for the iron and ironing board. Parking was convenient and staff was very helpful. The bed and pillows were very comfortable. parking cost, however it was right below the hotel with easy access by an elevator.

Larger than average room Great breakfast buffet No electric razor point but European socket Good bed Fridge Just on the city wall and within walking distance of the centre Opposite the regional parliament and the Macarena church We’ve been here before and would use the hotel again

Nice

This was a very mixed experience. I'd best describe is as a top tier 4 star experience rather than a 5 star. On the positive side, the rooms are pretty and well appointed, the restaurant serves tasty cuisine and the bar is well stocked. The staff are generally friendly and attentive. The welcome was very warm; the goodbye less so. However, my overall stay didn't live up to the experiences I've had in other 5 star hotel for the following reasons: - The pool bar was closed and staff did not come to offer bar or snacks service at all to those by the pool - The restaurant service was very slow and I was completely forgotten on at least three separate occasions (I walked out on one occasion after waiting for 45 minutes) - The shower lacks power and was underwhelming - I was overcharged twice for things I had not purchased or consumed at the bar - As mentioned, the pool bar was closed which should be more clearly advertised - On checkout; the staff were uninterested and didn't even ask how my stay was - The Chromecast function on the TV was not working Overally, a good stay but disappointing for the price and hotel rating. I wouldn't stay again. Overall it's a shame as with better and more proactive service they are not too far off a five star level. However, giving a glass a cava and a few chocolates at the start of your stay doesn't negate an overall lacklustre attention to detail in service. Certainly don't expect five star service.

Clean and modern, great location, timely communication with staff.

Top breakfast and friendly staf and clean room, top piano bar

Nice location. Friendly greeting. Beautiful apartment

Super Clean Like new everything including construction Friendly Staff Very convenient location