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Get an overview of this hotel
4-star Carcassonne hotel with bar/lounge

Popular property highlights

Free WiFi
Pets allowed
Outdoor pool
24-hour business center
Smoke-free property

Location

Situated in the historical district, this hotel is steps from Chateau Comtal and Narbonnaise Gate. Aude Gate and Basilica of St. Nazaire and St. Celse are also within 10 minutes. Carcassonne Station is 26 minutes by foot.

Hotel Features

This smoke-free hotel features an outdoor pool, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Additionally, self parking, free newspapers, and tour/ticket assistance are onsite.

Room Amenities

All 12 soundproofed rooms provide free WiFi, free wired Internet, and iPod docks. For a bit of entertainment, LED TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Languages Spoken

  • English

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Pont Levis Hôtel By Franck Putelat

40 chemin des Anglais, Carcassonne, Aude 11000

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18 for adults and EUR 9.00 for children (approximately)
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Gloves are available to guests

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per night
  • Food and water bowls are available

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Enhanced food service safety measures are in place.

Hotel Names

  • Pont Levis
  • Pont Levis Carcassonne
  • Pont Levis By Franck Putelat
  • Pont Levis Hôtel Carcassonne
  • Pont Levis Hôtel By Franck Putelat Hotel
  • Pont Levis Hôtel By Franck Putelat Carcassonne
  • Pont Levis Hôtel By Franck Putelat Hotel Carcassonne

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Wired and wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center. A bar/lounge is on site where guests can unwind with a drink. This Carcassonne hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Pont Levis Hôtel By Franck Putelat is a smoke-free property.

  • Picnic area
  • Couples/private dining
  • Bar/lounge
  • Elevator
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Year Built - 2013
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Outdoor pool
  • Free wired Internet
  • Smoke-free property
  • Food and water bowls
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • 24-hour business center
  • Pool umbrellas
  • Total number of rooms - 12
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Room Amenities

Pont Levis Hôtel By Franck Putelat offers 12 accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Beds feature premium bedding. 83-cm LED televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Carcassonne hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Designer toiletries
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Free WiFi
  • Free wired Internet
  • Individually decorated
  • iPod docking station
  • Partially open bathroom
  • Free cribs/infant beds
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Number of bathrooms - 1
  • Champagne service
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bed sheets not available

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Spa Services

  • Body treatments
  • Manicures and pedicures
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golf lessons available nearby
  • Golfing nearby

Hotel Reviews

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