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Get an overview of this hotel
3-star Carcassonne hotel with restaurant

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
Restaurant

Location

Located in the heart of Carcassonne, this hotel is within a 10-minute walk of Basilica of Saint-Nazaire, Chateau Comtal, and Narbonnaise Gate. Aude Gate and Basilica of St. Nazaire and St. Celse are also within 15 minutes. Carcassonne Station is 30 minutes by foot.

Hotel Features

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a seasonal outdoor pool.

Room Amenities

All rooms are soundproofed and offer free WiFi and hair dryers. Flat-screen TVs, premium bedding, and laptop-compatible safes are among the other amenities available to guests.

Languages Spoken

  • English

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ibis Styles Carcassonne La Cité

2 rue Darius Milhaud, Carcassonne, Aude 11000

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.43 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 8:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:30 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Cash or credit card deposit required

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 10.00 per pet, per day
  • Dogs only
  • 1 per room (up to 22 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

The seasonal pool will be open from May to September.

Pool access available from 9:00 AM to 9:00 PM.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Enhanced food service safety measures are in place.

Hotel Names

  • INTER-HOTEL Oliviers
  • INTER-HOTEL Oliviers Carcassonne
  • INTER-HOTEL Oliviers Hotel
  • INTER-HOTEL Oliviers Hotel Carcassonne
  • ibis Styles Carcassonne Cité Hotel
  • ibis Styles Cité Hotel
  • Hôtel Oliviers Carcassonne
  • Hôtel Oliviers
  • Oliviers Carcassonne
  • ibis Styles Carcassonne Cité
  • ibis Styles Cité
  • Ibis Styles Carcassonne Cite
  • ibis Styles Carcassonne La Cité Hotel
  • ibis Styles Carcassonne La Cité Carcassonne
  • ibis Styles Carcassonne La Cité Hotel Carcassonne

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from October 18 2020 to March 31 2021 (dates subject to change):

  • Swimming pool

The following facilities are closed seasonally each year. They will be closed from December 19 to January 3:

  • Dining venue

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Sunday and Saturday:

  • Restaurant

Property Features

Ibis Styles Carcassonne La Cité features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, tour/ticket assistance, and multilingual staff. Onsite self parking is complimentary. A total renovation of this property was completed in May 2017.

Ibis Styles Carcassonne La Cité is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Coffee/tea in common areas
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Free breakfast
  • Restaurant
  • Tours/ticket assistance
  • Year Built - 2005
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Computer station
  • Swimming pool
  • Outdoor seasonal pool
  • Terrace
  • Luggage storage
  • Snack bar/deli
  • Pool umbrellas
  • Total number of rooms - 60
  • Television in common areas
  • One meeting room
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff

Room Amenities

Ibis Styles Carcassonne La Cité offers 60 accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. This Carcassonne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Television
  • Wheelchair accessible
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Flat-panel TV
  • Free WiFi
  • Bathtub or shower
  • Free cribs/infant beds
  • In-room climate control (heating)
  • Towels provided
  • Bed sheets provided
  • Number of bathrooms - 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM.

Le Heaume - This poolside restaurant specializes in French cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

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