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Hotel Montsegur

3.0 star property

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Photo gallery for Hotel Montsegur

Property entrance
Reception
Triple Room, Private Bathroom | Bathroom | Free toiletries, hair dryer, towels, soap
Interior
Standard Single Room, Private Bathroom | Desk, soundproofing, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Parking included
  • Breakfast available

Explore the area

Map
1 Avenue Bunau Varilla, Carcassonne, AUDE, 11000
  • Canal du Midi Harbor Master's Office
    ‪10 min walk‬
  • Historic Fortified City of Carcassonne
    ‪3 min drive‬
  • Château Comtal
    ‪4 min drive‬
  • Carcassonne (CCF-Pays Cathare)
    ‪4 min drive‬

Room options

View all photos for Classic Twin Room, Private Bathroom

Classic Twin Room, Private Bathroom | Desk, soundproofing, free WiFi, bed sheets

Classic Twin Room, Private Bathroom

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom | Desk, soundproofing, free WiFi, bed sheets

Standard Twin Room, Private Bathroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Queen Bed, Private Bathroom

Double Room, 1 Queen Bed, Private Bathroom | Desk, soundproofing, free WiFi, bed sheets

Double Room, 1 Queen Bed, Private Bathroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, 2 Bedrooms, 2 Bathrooms

Quadruple Room, 2 Bedrooms, 2 Bathrooms | Desk, soundproofing, free WiFi, bed sheets

Quadruple Room, 2 Bedrooms, 2 Bathrooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Bedrooms, 2 Bathrooms

Family Room, 2 Bedrooms, 2 Bathrooms | Desk, soundproofing, free WiFi, bed sheets

Family Room, 2 Bedrooms, 2 Bathrooms

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Standard Single Room, Private Bathroom

Standard Single Room, Private Bathroom | Desk, soundproofing, free WiFi, bed sheets

Standard Single Room, Private Bathroom

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom | Desk, soundproofing, free WiFi, bed sheets

Standard Double Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 King Bed, Private Bathroom

Double Room, 1 King Bed, Private Bathroom | Desk, soundproofing, free WiFi, bed sheets

Double Room, 1 King Bed, Private Bathroom

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | Room amenity

Triple Room, Private Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Hotel Montsegur

3-star Carcassonne hotel with 24-hour room service
Along with 24-hour room service, this smoke-free hotel has concierge services and a computer station. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a TV in a common area, and a front-desk safe are onsite.
Hotel Montsegur offers 18 accommodations with hair dryers and complimentary toiletries. 22-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Montsegur features multilingual staff, tour/ticket assistance, and concierge services. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers 24-hour room service, a front-desk safe, and a television in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Montsegur is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12.50 per person

Things to do

  • Bicycle storage
  • Piano
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator (23 inch wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 1870
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.50 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Montsegur
Hotel Montsegur Carcassonne
Montsegur Carcassonne
Montsegur Hotel Carcassonne
Hotel Montsegur Hotel
Hotel Montsegur Carcassonne
Hotel Montsegur Hotel Carcassonne

Hotel Montsegur Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 48 out of 115 reviews
Rating 8 - Good. 38 out of 115 reviews
Rating 6 - Okay. 21 out of 115 reviews
Rating 4 - Poor. 6 out of 115 reviews
Rating 2 - Terrible. 2 out of 115 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jeanine

Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely traditional French hotel.

Lovely old hotel walking distance from shops and restaurants. Really friendly and helpful owner. Can't fault it.
Stayed 1 night in Aug 2024

8/10 Good

Neil

Stayed 1 night in Jun 2024

10/10 Excellent

Ken

Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service
Disliked: Amenities
Owner operator was very pleasant. The hotel was dated but clean. The recommendation on the restaurant was not a very good one. Other than that it was fine for the price the bed was comfortable and I did like the pillows.
Stayed 1 night in Sep 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Luis F

Liked: Staff & service, amenities, property conditions & facilities
The hotel is just outside of Carcassonne and in perfect walking distance to the old city. The hosts were very attentive and the rooms were clean and comfortable.
Stayed 1 night in Jul 2022

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Very close to shuttle bus stop. Good breakfast.
Stayed 4 nights in Jul 2022

10/10 Excellent

Irina, Barcelona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff, free upgrade, good breakfast.
Stayed 2 nights in Aug 2020

8/10 Good

Kathie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy To Park, Quaint Hotel

Our experience of Carcassonne was not what we had hoped mostly due to the torrential rain that made sight seeing impossible. Also, we could not find anywhere for a meal until after 7pm. At the hotel, the room was pretty squashy and nowhere to sit comfortably. There was a dining table downstairs but no lounge or bar area. Hot water was great, bed was ok and breakfast was adequate. The owner was very hospitable and accommodating where possible. Parking the car was a dream as the hotel has it’s own carpark.k
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience in every way! Very pleasant and helpful staff, good location and very comfortable.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Small clean room
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had parking. Vvvvvvvvvvvvfddfvbbjjuyfdedffghhhhgffddsscghhjbgffcgbjnjjjjgffg
Stayed 1 night in Aug 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carcassonne

Very nice lady on reception, really comfortable bed and nice breakfast served in the room
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff in a classic building. Very happy and stayed an extra night
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
The wifi in this hotel is not the best and the outlets are also not great for American electronics with converters. We had to rig up a situation where we had to press the bed against our plugs to shove them into the walls, and all night our cell phones lit up repeatedly as the charge came and went. The beds aren't the most comfortable, with only one long pillow. It's a bit expensive when you consider this and also the fact that breakfast is not included. In general I'd pass for the price.
Stayed 4 nights in Sep 2018

10/10 Excellent

Robert, Los Angeles

A jewel in Carcassonne

A wonderful little hotel with excellent staff /owners. The room was very nice and the bed was the most comfortable we slept in compared to the other places we stayed while in France. There are many good restaurants within walking distance and the petite train / trolley that takes you to directly the medieval city and castle stop is right across the street
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Montsegur

Nicely run hotel with friendly and helpful owners.
Stayed 4 nights in Jul 2018

10/10 Excellent

Kazimierz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming & restful

The hotel has a family run charm to it and the staff were delightful and very helpful. It is within walking distance of the city center (not the city walls! that's 20 min walk). If you are driving through Carcassonne and staying the night I would recommend it!
Stayed 2 nights in Jul 2018

10/10 Excellent

Qing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Montesgur had an old world charm that is lost in modern hotels today. It was in a quiet location on the edge of the new city and the main square was just a five minute walk away and the old city is about a twenty minute walk. The staff were all very friendly and helpful and the parking was great. The only negative is that the room we stayed in must have had the smallest, hardest bed in the world!! Other than that we had a lovely stay at this hotel.
Stayed 3 nights in Jun 2018

8/10 Good

William

Liked: Cleanliness, staff & service

10/10 Excellent

Christien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017